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Manager Customer Service

Pownal, Vermont, United States
February 08, 2018

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Paul A Reagan

*** ***** **

Bennington, VT. *****

Phone: 802-***-****

Dear Human Resource Manager:

I‘m self-motivated, peak-performing professional with years of progressive experience in all phases of Management. Effective problem solving, I enjoy the challenge of achievement and motivational tactics. Reputation for taking technical complex projects from inception to completion. Ability to streamline procedures that improve safety levels productivity and control cost through expertise in:

Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.

Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well being of the company.

Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.

Production - Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.

Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.

Sales, Marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities.

Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

Respectfully Yours,

Paul A Reagan

Paul A Reagan

234 Clyde St.

Bennington, VT 05201

Phone: 802-***-****


P&R Construction (Timber Frame Construction) 2011 to Present

Operation Manager/Owner, HR, P&L, G&L, Customer Service

Safety, Purchasing, Blueprint, Designing

Polar 2015 to 2017

Transportation Manager, Warehouse Manager,

Purchasing, Six Sigma, Inventory control Manager,

Safety Manager, SAP

Universal Electric 2011 to 2015

Transportation Manager, Warehouse Manager,

Purchasing, Sigma six, Inventory control Manager,

Transportation Manager, Safety Manager, SAP

3DP (60 Man Terminal) 2007 to 2011

Operation Manager, Territory Manager, Inventory Manager, Warehouse Manager, SAP

HR, P&L, CDL, Routing, Safety, Purchasing

Saint Gobain 2005 to 2007, Production Manager, LTL Manager

Purchasing, Inventory Manager, Safety Manager,

Operator, Six Sigma, Forklift

Alterative Plus 2003 to 2005

Transportation Manager, Molding Operation Manager,

Quality Control, Warehousing Manager, Purchasing

Forklift Operator

Adelphia Cable 1999 to 2003

Transportation Manager, Customer Service,

Safety Coordinator, Technician IV

Pro Pack 1997 to 1999

Production Manager, HR, Building Manager,

Service Manager, Safety, Purchasing,

U.S. Marine Corp 1977 to 1997

Operation Logistic/Fuel Farm


University of Kentucky

Master in Occupational Health and Safety (working on)

Trinity Collage

BA Business

Bryant & Stratton

AS Computer Science

University of Virginia

Technical Degree OSHA


U.S. Marine Corp

Management Training Engineer School

U.S. Marine Corp

Logistic Training School

U.S Marine Corp

Advance Supply/Engineering Management School

U.S. Marine Corp

Code of Federal Regulation Hazardous Material Storage School

U.S Marine Corp

Advance Electrical Management School

U.S. Marine Corp

Hazardous Material School

U.S Marine Corp

Engineering School

U.S. Marine Corp

Structure School

U.S. Marine Corp

Heavy Equipment School


Navy Achievement Metal, Desert Storm & Desert Shield (Moved Marine Corp Air Craft Wing 32, 10 Warehouses in less than 5 days to port, including packaging and shipping).

Navy Achievement Metal 1st Marine Brigade KMCAS Hawaii (Established a material return program, returning of part back into the Arms Service Logistic System, Saving the Marine Corp over 5 million dollars in the first month and grossed over 50 million in the first year).

Navy Achievement Metal Cherry Point NC. (Established New Warehousing facilities for U.S Marine Corp, Air Craft Group 14).

Navy Achievement Metal Okinawa, Japan (Warehouse watch Saved 16 Rotor Blades from flying away in a typhoon).




Contact this candidate