Mailroom supervisor / office services

Chris Zazueta

323-***-**** • ************@*****.***

A friendly and knowledgeable bilingual Office Assistant with extensive support staff experience serving the needs of all staff and management levels with diligence and effectiveness in fast-paced environments.

Core Competencies

• Excellent Customer Service • Greeting Clients & Visitors • Maintaining Documents

• Records/Inventory Management • Word Processing / Updating • Incoming Calls & Communications

•.Travel and Accommodations • Event & Conference Planning • Office Supply and Equipment

• Interoffice Correspondence •.Proper use of Discretion • Database and Software mgmt.

• Conflict Resolution • Office Equipment and Protocols • Spanish Language

• Management Reliability • Internet &Social Media Research • Domestic & International Shipping

Professional Experience

Universal McCann, Los Angeles, CA 08/1994 – 07/2017

Office Services / Mailroom Supervisor

• Performed clerical duties, including, but not limited to, mailing and filing correspondence, preparing payrolls,

placing orders, and answering calls

• Interacted with clients, visitors, and vendors. Sorted and distributed incoming mail. Arranged meetings, made

reservations, set-up conference rooms, and managed snacks and refreshments.

• Typed correspondence, meeting notes, and forms among other documents.

• Made photocopies, scans, and filed appropriate documents. Proofread documents for accuracy.

• Maintained accurate records and entered data. Assisted with organizing events and entertainment.

• Conducted research and compiled data for directors upon request.

• Signed for delivered packages and distributed them to the appropriate personnel.

• Assisted in setting up new client accounts. Maintained financial invoice records.

• Covered receptionist as needed.

• Maintained stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies

where necessary

• Answered customer questions and confirmed customer orders.

• Performed additional duties when required, including drafting invoices and collecting payments.

Education and Certification

• Lynwood High School, Lynwood CA • High School Diploma

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