Project Manager Active Directory
Resume:
Abidemi Oni
**** ********* ***, **********, ** **191
********@*****.***
QUALIFICATIONS SUMMARY
Information Technology graduate, who is looking to secure a challenging position in an Information Systems and Technology field, which provides the opportunity for upward mobility based upon quality performance. I can utilize my skills in system analysis, data analytics, support and management of information systems to help manage projects as a future Project Manager.
TECHNICAL SKILLS
Software: TCP/IP Networking, VPN, BMC Remedy, Visio, Salesforce, software installations, and troubleshooting windows operating systems. Active Directory, McAfee Antivirus, Folder permissions, Routers, Administered group policy updates, system updates, MS Windows, Macintosh OS, MS Office (Word, Excel, PowerPoint, Outlook, Exchange and Access), Operating Systems ( Windows XP/Vista/7/8/10, Windows 2000 Professional), O365, SharePoint, Google Docs, Sheets, Slides, Mac OS, Apple OS, Adobe, Symantec Antivirus, Virus/Malware/Spyware
EDUCATION
Bachelors of Science in Information Systems and Technology Dec 2016
Old Dominion University – Norfolk, Virginia
CERTIFICATIONS
PMP (Expected March 2018)
ORGANIZATIONS
Information Systems & Project Management Professionals (ODU ISPMP)
WORK EXPERIENCE
Tekwiz Solutions – Richmond, Virginia
Help Desk Specialist – January 2017-Present
Analyzing employees problems and providing instant and long-lasting solutions on hardware, software, and network issues
Installing and upgrading hardware and software and configuring systems and applications
Creating login IDs and resetting passwords for employees to access work stations
Recording, tracking, and documenting problem-solving process
Managed user accounts and group policies using Active Directory
Oni Motors – Alexandria, Virginia
Data Analyst- June 2016-December 2016
Utilized SAS statistical software to track and analyze data
Optimized data collection procedures and generated reports on a weekly, monthly, and quarterly basis
Used Microsoft Excel to create pivot tables, used VLOOKUP, and other Excel functions
KeduTV – Woodbridge, Virginia
Help Desk Intern/Analyst – August 2014-February 2016
Provided Tier 1 and Tier 2 technical support to clients on software and hardware issues
Researched and recommended installation of advanced applications and anti-virus software
Maintained end-users work stations, laptops, and electronic devices
Prioritized and escalated problems to Tier 3 level and followed up with solutions
Worked with BMC Remedy and tracked help desk requests
Visited employee's work stations, analyzed root cause of problems, and delivered solutions
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