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Customer Service Data Entry

Philadelphia, Pennsylvania, United States
February 07, 2018

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Vanessa Cephas

*** ********** ********

Newark, DE 19702

Cell (302) ***-****

E-mail V


A highly motivated Reconciliation, A/R, A/P, and Collections professional with a verifiable record of accomplishment spanning seven years. Highly creative, recognized as a results-oriented and solution-focused individual. Areas of strength include:

Accounts Payable

Problem Collections

Organizational Skills

Computer Literacy

Work as Team Player

Aging Report

Customer Service

Journal Entries

Accounts Receivable

Legal Aspects of Collections

Communication Skills

Time Management Skills

Research Abilities


Data Entry



Bachelors of Science: Accounting 2011

Wilmington University, New Castle De

GPA: 3.0

Professional Development Courses

Advanced Financial Analysis

Quantitative Business Analysis

Financial/Managerial Accounting

Leadership Development and Change Management


Bloomberg, Document Direct, Artiva

WordPerfect, Microsoft Word, PeopleSoft, SAP

PowerPoint, Access, Microsoft Excel, 45wpm

Peachtree Accounting, QuickBooks, Odyssey, TSYS


Rapid Learning Institute 07-2014-07-2015

Business Development Representative

Co ntact potential clients to schedule tours and appointments for upcoming training platforms as well business ventures

Acosta Sales & Marketing


Retail Coverage Specialist (P/T)

Scan shelf labels to collect data for daily data transfer

Perform special projects

Organize daily tasks based on store assignment

Acosta Sales & Marketing

Retail Coverage Specialist (P/T)

Scan shelf labels to collect data for daily data transfer

Perform special projects

Organize daily tasks based on store assignment

N.Y. Staffing –Chase



Accounting Associate ( Temporary Position)

Settlement of Domestic and International ledger and DDA

Inter-company funding and transfers

Journal Entries and SAP entries

Excel Spreadsheet

Sallie Mae 02-2009-03-2011


Data Entry, Payment Processing on Student loans

Taking income calls, collect on past due balances, as well as propose different plans to fit the borrower’s needs in accordance to the lender's policies ACE Ina 09-2006-11-2008

Financial Rep./Cash Desk

Contact business organizations to collect and negotiate payments from the insured on outstanding claim invoices.

Reconcile and maintain numerous account ledger, prepare journal entries for all incoming and outgoing monies

Training of temporary employees to assist with department functions. Eagle Transportation Services 01-2006-09-2006

Bookkeeper ( F/T & P/T)

Enter invoices, receipts, and daily transactions into Quickbooks

Journal ledger entries, maintain daily cash on hand and Aging Report

Inbound calls and customer service

Month-end reconciliation and reporting

ALICO 01-2002-04-2006


Bank reconciliation, Daily Cash Management, Month-end reports for Cash

Year-End schedules E Financial Statements preparation for Bluebook

Data Entry, Excel spreadsheet, Bloomberg ratings, PAM, and Document Direct ACCOMPLISHMENTS

● Reduced A/R Aging reports to under 30% past due activity

● Helped establish and implement new software programs to create paperless work environment

● Initiate new procedures to enhance the workflow of business procedures SPECIAL INTERESTS

Exercising, listening to music, volunteer work for the local church as well a community programs.

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