Education BA in Speech Communications, December **01
Emphasis in Secondary Education
Metropolitan State College of Denver
Highlights As the Operations Manager for two primary care practices, I have been tasked with operational and financial improvements to aid in the growth of these newly formed practices. I have additionally coordinated several grant efforts and helped to substantially grow a pre-collegiate program for the University of Colorado Denver.
Professional Experience
The University of Colorado College of Nursing March 2016– Present
Operations Manager, Campus Health Center and CU HealthCare Partners @ Belleview Point
Responsible for EHR upgrades, trouble shooting, improvement processes, and downtime procedures.
Manage accounts receivable and arrange payment processes according to University policy for individual accounts as needed
Serve as liaison between clinic and patients, collaborating physicians, community members, and others as needed
Assist with development, use, analysis, and feedback of clinical performance measurement indicators, processes, and audits
Order and maintain medical equipment and supplies
Supervised receptionist and medical assistants
The University of Colorado College of Nursing January 2014 – July 2016
HRSA iCARE Grant Project Coordinator
Tracked and reported team goals, standards of care, and implementation plans as they related to health care improvements at both locations of this nurse led Federally Qualified Health Care Center
Participated in the electronic health record implementation and redesign team to provide feedback and input regarding the use of the clinic’s electronic health record, reporting features, and training plans regarding ICD 10 implementation.
Responsible for HRSA required UDS reporting, bi-yearly HRSA progress reporting, and grant budget management
Communicated and strategized with the administration and staff at Sheridan Health Services to promote iCARE team goals and needs surrounding improvement of systems of care and clinic work flow
Responsible for coordinating activities, meetings, and data collection for various provider-led teams housed at both locations of Sheridan Health Services, Inc.
The University of Colorado College of Nursing October 2010 – January 2014
HRSA Grant Project Coordinator, i-LEAD Master’s Specialty Option Program, Informatics Master’s Specialty Option Program, HITEC Grant Funded Certificate Program.
Organized meetings and attended professional conferences for the purposes of recruitment and community awareness
Tracked grant funding and budget to complete year-end reports for HRSA, ARRA
Responsible for student recruitment, retention, and enrollment for all online Master’s and Certificate programs
Managed and maintained all student program plans, enrollment, and enrollment statistics
Created and maintained both NING and Linked-in social media sites for students, faculty, and community professionals
Updated and maintained program web site
The University of Colorado Denver July 2004 - October 2010
CU Succeed Program Coordinator
Responsible for coordinating over 350 courses offered to 6000 high school students from over 75 high schools throughout Colorado each year
Managed and maintained all student, course, and instructor records utilizing a People Soft based student management system and extensive Access database
Created and disseminated all communications to high school students, faculty, parents, and district administrators regarding program information, enrollment, and billing
Collaborated with UCD Registrar and Bursar to help create new technologies pertaining to the enrollment process and program information
Marketed the program through personal school visits and conferences
Updated and maintained all applicable information for the program website
Responsible for student supervision