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Sales Customer Service

Location:
Spring, Texas, 77373, United States
Salary:
60000
Posted:
February 05, 2018

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Juan M. Vasquez Jr.

***** ********** **. ******, ** 77373

ac4crs@r.postjobfree.com

832-***-****

CAREER SUMMARY

Top performing, highly motivated, solution- Designer Drafter with more than seven years of experience providing

technical design direction on mechanical products, machine parts and components for global ISO manufacturers. Facile

in creating detailed mechanical drawings for piece parts and assemblies through 2D/3D software. Backed by advanced

skills in DFM best practices and CAD tools, ERP systems and EPDM database/data-storage programs.

HIGHLIGHT OF QUALIFICATION

Proficient to implement strategic operational initiatives that enhance productivity, quality, and customer service

Dependable and accurate at detailed work and willing to assume responsibility

Ability to set and achieve priorities and manage multiple projects in tandem without compromise to quality

EDUCATION

Lone Star College-North Harris, Houston, TX 2008 - 2013

A.A.S. Mechanical Engineering Technology (GPA 3.3)

Phi Theta Kappa Honors Society National College Dean’s List

Lone Star College-North Harris, Houston, TX 2002 - 2007

Certificate: Computer-aided Design Operator (GPA 3.8)

AutoCad Inventor Solidworks

Lone Star College-North Harris, Houston, TX 2000

Certificate: Truck Driver Class A CDL (GPA 3.2)

PROFESSIONAL EXPERIENCE

Brookside Equipment Sales, Inc. John Deere 09/2016 – 11/2017

Bilingual Parts Clerk

Responsible for assisting clients in finding the parts they need using the parts that were in stock.

Regularly assisted clients in putting together project parts lists over the phone and then getting those orders ready for when the clients arrived.

Assisted in collecting marketing data that would lead to new printed marketing pieces.

Greeting patrons and answering telephone inquiries and emails from customers.

Counting and preparing bills of merchandise for sales using billing software.

Maintaining professional behavior and updating knowledge on products.

Handling cash register at the counter and entering details into the system.

National Oilwell Varco 05/2014 – 09/2015

Designer Drafter

Design and draft pressure tools for pipeline Solutions; Yale Fig. 500/515 Threaded Closures, Sentry closures, and Yale safe clamp style closures, through Solidworks 2014 & Autocad 2014 software.

Modify corrections needed to designs to correct operating deficiencies or to reduce production problems; confers with Project Manager or Engineer to review schematics and answer questions.

Consult with the Chief Engineer or Lead Designer to verify all customer specifications (ASME B31.3, B31.4, B31.8, ASME Section 8, Div. 1 Pressure Vessel Code) and design calculations to provide accurate, and legible documentation to incorporate ASME codes before processing over for manufacturing.

Use document management software to acquire approvals on drawings, models, and assemblies as necessary through Microsoft Office (Word, Excel, Access, and PowerPoint) software.

Create BOM’s in Movex ERP system and logs relevant sale orders information into Teamcenter document management system for manufacturing.

Contact vendor for parts needed and create vendor/source control drawings.

Participate in sustaining engineering projects, including low-risk design changes, product improvements and adaptation of existing designs for different conditions or sizes

Perform design tasks with minimal supervision, including conceptual design, modeling, design detailing, and drawing preparation.

Ensure quality of prepared design documents is consistent with company design and quality standards, and with design requirements considering fit, performance, manufacturability, and operating conditions.

Provide technical support to operations, sales, maintenance, purchasing, and manufacturing. Advise on product application, equipment selection, and manufacturability considerations where required.

Bray Controls 11/2007 - 01/2014

Senior Drafter

Team leader coordinator with responsibility for distribution and release of sales orders from Engineering Sales Department.

Create BOM, assembly and production drawings for Resilient Seated Butterfly Valves; Series 20/21, 22/23, 30/31, 31H, 31U, 3A/3AH, 32/33, 35/36, 36H,35F, 39F, McCannalok Double Offset Valves Series 40/41, Cryogenic, Metal Seated, 41R and Tri-lok Triple Offset Valves with Series 70 Electric Actuators, 92/93 Pneumatic Actuators, 98 Spring Return Actuators, with Manual Series 01 Handle Kits or Series 04 Gear Operators through Solidworks 2012 and Autocad 2010 software.

Evaluate designs and backgrounds qualifying specifications to assure dimensions for ASTM standards to be precise and accurate.

Direct the work activities to other drafters overseas i.e. (India/China), while prioritizing the sales log through the EPDM system to increase work flow speed.

Implemented a plan that enabled the assembly line to reduce time spent for scheduled delivery.

Create Layouts, schematics and wiring diagrams to depict functional relationships of components, and assemblies.

Contact purchasing to provide vendor technical specifications for drawings/BOM, prior to manufacturing.

Provide assistance with resources to enable work activities with the shortest duration from project start to finish.

Provide technical support to operations, sales, purchasing, and manufacturing, including outside vendors. Advise on product application, equipment selection, and manufacturability considerations where required.

Generate product graphics for use in documentation and marketing material, and prepare product datasheets and operating and maintenance documentation.

Train junior staff in the use of design tools, design practices, and existing product design.

Participate in testing of new products as needed, including planning and executing tests and documenting and interpreting test results.

Participate in field deployment of new products, including field test operations support, prototype assembly and maintenance, training personnel, failure analysis, and field test reporting.

Lonestar Plywood & Door BMC West Building Materials 06/2003 - 11/2007

Delivery Driver

Deliver interior and exterior materials to job sites, greeting customers and ascertain what each customer ordered,

performing task such as collecting money from customers, while meeting their expectations.

• Transported freight from origin to destination per customer contract agreements.

• Coordinated daily deliveries in accordance with customer schedules; adjusted itineraries to accommodate peak delivery times and alternate routing needs.

• Prepared and managed delivery authorization and pick-up documentation and manifests.

• Performed and recorded daily pre-trip inspections using company checklist and submitted detailed reports after trips and deliveries.

• Recorded and reconciled delivery and trip expenses, and review invoices for accuracy and completion.

• Reinforced and upheld DOT regulations, OSHA requirements, and company policies and procedures.

Aldine I.S.D Transportation Department 08/2001 - 08/2002

Bus Driver

Picked up and dropped off school students at regularly scheduled neighborhood locations, following strict time schedules.

Maintained order among pupils during trips, in order to ensure safety.

Followed safety rules as students are boarding and exiting buses.



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