Guadalupe Rice
Medical Assistant and Phlebotomist
Goose Creek, SC 29445
ac4cqt@r.postjobfree.com - 352-***-****
Dedicated and organized individual looking for a medical assistant or phlebotomist position. With almost 11 years of experience as a medical assistant, I still look forward to developing new skills and enhance current ones. Capable of multi-tasking, utterly dependable, quick learner and a team player! “Team work makes the dream work” is my motto 100% of the time! Bilingual and fluent in Spanish. Authorized to work in the US for any employer
WORK EXPERIENCE
Medical Assistant and Pod/office Leader
Urology of Virginia - Virginia Beach, VA -
April 2015 to December 2017
• Manage office/pod with 3 doctors and 10 employees
• Resolve situations/problems that arise with employees or patients, facing all members of team
• Ensure all pod members receive policy/procedure updates, news, and information at weekly huddles and maintain log with attendee names and topics covered
• Ensure daily AM and PM pod duties are completed and reassign any last minute employee absences
• Monitor employee work hours for any potential overtime concerns
• Pass monthly office inspections
• Correct any deficiencies reported on inspections and communicate as needed with employees in office/pod. Maintain log of corrections made and communications with employees
• Ensure pod has office and medical supplies at all times to complete daily tasks. Order and keep track of all supplies as needed
• Always keep up with corporate, safety and HIPAA policies and training
• Provide all new clinical employees with medical training (Clinical Preceptor program) • diVa laser vaginal therapy consultant
• Set up and assist with diVa laser vaginal therapy treatments
• Draw blood on daily basis
• Utilize EMR for documentation and charting all patient information
• Cover phones for patient triage for prescriptions refills, appointment scheduling and other patient care by answering, documenting and routing calls when appropriate
• Obtain authorization and/or pre-certifications for clinical treatments, exams, medications and diagnostic testing
• Set up and assist with vasectomies, cystoscopies/stent removals, prostate biopsies, testopel placement
• Perform foley catheter changes, suprapubic catheter changes, nephrostomy tube removals, teach self catheterization and teach self testosterone injecting
• Administer testosterone injections, Aveed, rocephin, gentamicin, prolia, xgeva, ADT injections
• Perform wound care when needed
Medical Assistant and Phlebotomist
Lowcountry Urology Clinics - Charleston, SC -
December 2013 to March 2015
Schedule surgeries and other procedures
• Change foley catherers
• Replace suprapubic catherers
• Assist with vasectomies, cystoscopies/stent removals and prostate biopsies/seed placements
• Sterilize instruments
• Set up exam rooms for procedures
• Administer testosterone, firmagon, prolia, eligard, lupron, xgeva, toradol, rocephin, gentamycin injections.
• Perform in and out catherers for collection of cath urine
• Draw blood on a daily basis
• Work with Greenway (EMR charts)
• Input patient history, medications, etc.
• Schedule appointments and procedures
• Answer patient phone calls
Medical Assistant/Phlebotomist
Ocala Family Medical Center - Ocala, FL -
July 2012 to December 2013
Medical assistant for busy family center of 17 doctors, which included all specialties, physical therapy, wellness center and aesthetics department. I worked with all specialties except physical therapy.
• Take patient histories and vital signs
• Assist with surgical procedures in office
• Perform PT/INR's and administer injections
• Assist as phlebotomist in laboratory
• Check patients in and out and schedule procedures
• Work with electronic health records daily (EHR/Intergy)
• Triage patient phone calls
• Assist with administrative work
• Provide patient education
• Prepare patients for examination and treatment
Medical Assistant/Phlebotomist
MUSC Women's Health Clinic - North Charleston, SC - May 2007 to May 2012
Specialized in OB/GYN
• Called in prescriptions for physicians.
• Multiple triage phone lines.
• Performed vitals on every patient daily.
• Administered injections (ex. Rhogam, Depo, 17p, flu shots)
• Assisted with colposcopies, IUD placements, Implanon placements and other surgical procedures
• Performed phlebotomy skills on a daily basis.
• Assisted in a spontaneous labor & delivery in clinical setting
• Applied bilingual skills on a daily basis
• Performed fetal monitoring. (Non-stress Test)
• Educated new mothers in proper breast-feeding techniques, nutrition, labor, post-partum and depression, contraceptives, etc.
• Prepared and maintained exam rooms
• Sterilized instruments
EDUCATION
Nursing Program
Trident Technical College - North Charleston, SC
2005 to 2007
High School Diploma
Stratford High School - Goose Creek, SC
2001 to 2004
SKILLS
Bilingual, advanced computer skills, excellent customer service skills, Multi tasker, team player, dependable CERTIFICATIONS/LICENSES
CPR certified
ADDITIONAL INFORMATION
Certifications and Skills
• Certified Nursing Assistant equivalent to Certified Medical Assistant
• Phlebotomy and EKG tech certification
• Experienced with EMR, electronic charts
• Bilingual, fluent in Spanish- written and oral
• Advanced computer skills
• CPR certified