SHRADDHA

**** * ******* ** *** *H Des Plaines, Illinois, 60016 630-***-**** ac4cp7@r.postjobfree.com

PROFESSIONAL SUMMARY

Enterprise content management analyst with 7+ years of experience, complicated in-place & new migrations + upgrades of Documentum & Veeva Systems, preparing facility reports and maintaining the utmost confidentiality. Looking to leverage my knowledge and experience into a role as Business Analyst/ECM Analyst/Documentum Architect.

TECHNICAL SKILLS

PRODUCT SUITE

Documentum Content server 7.x/6.x/5.x, Documentum Administrator 7.x/6.x/5.x, WDK/Webtop 6.5/6.7/6.8, DQL, Server API, ADTS Rendition services,, Documentum Application Builder 6.7 SP1, DFC 7.x/6.x/5.x, xPlore 1.2/1.4/1.5, xCP 2.0 Taskspace, Documentum D2 4.2, McLaren Docloader, Advanced Documentum Transformation Services (ADTS), Content Transformation Services (CTS), Adlib Rendition services, Captiva Input Accel/Dispatcher 7.1, CARA, Veeva Vault certified ver. 17R2, Vault Loader, Vault RIM, Quality, eTMF& Promo Mats, Design & Create new lifecycle/workflow, Salesforce CRM

MARKUP LANGUAGES

XML, XSL, HTML, CSS, AJAX

CODE STORAGE

Git & Github, Tortoise SVN, CVS

PROGRAMMING LANGUAGES

Java/J2EE, JSP, JavaScript, Visual Basic, REST API – Webservices, JSP, Angular JS

IDE

NetBeans 4.0, IntellJ, Eclipse, Composer, Process Builder, Forms Builder

APPLICATION SERVERS

Apache Tomcat, Jboss 7.0, IBM WebSphere

RDBMS

Oracle 8i/9i/10g/11g/12c, MS-Access 2000, SQL Server 2005/2008/2012

PLATFORMS

WIN 2003/2008/2012, Red Hat Enterprise Linux 7

OFFICE SOFTWARE

MS-Word, MS-Excel, MS-PowerPoint, MS-Project, MS-Visio, Edit Plus, Notepad++

PROFESSIONAL EXPERIENCE

ASTELLAS US LLC, NORTHBROOK, IL

Documentum & Veeva Specialist

February 2017 – Present

Managing Astellas Document Management System (ADMS), a content management system that is used to store and submit various types of documents including those used for eCTD (Electronic Common Technical Document) submissions, SOPs (Standard Operating Procedure), and documents for QA (Quality Assurance).

Involved in Documentum Development which included creating and maintaining Object Models, Profiles, Users, Roles, ACLs, Jobs, Methods, Workflows, Object Types & Attributes, Notifications, DQL, Rendition

Experienced in Installation and Upgrade of Documentum 6.7 SP1 to Documentum 7.1 SP2

Proficient working with RDBMS such as Oracle 12g, Hadoop and MS Access

Demonstrated adeptness in interpersonal skills through working within integrated team environments

Understands the complete Pharma Lifecycle of IT project including Requirements gathering, Design, Development and Implementation

Develops relationships with the business or function to assist in the discussion of proposed solutions and define user requirements.

Developed a reporting utility to help business understand amount of unused change requests within application to avoid last minute hassle with Auditors, avoiding monetary fines on the company.

Coordinating with team members to understand pending issues, conducting bi-weekly business meetings with business to provide updates on long pending issues, troubleshooting performance related issues, assisting in deployments, installation & validation of various ADMS application modules.

Collaborating with business, third party vendors like TSG & VEEVA to help with upcoming migration from Documentum to Veeva.

Creating documentation as per Astellas’s standard for installation verification, testing & to maintain knowledge base for known issues that team can refer in future

Worked on configuring and customization of webtop using WDK framework.

Leveraging OpenAnnotate, Open Migrate and Verisign as third party plugins for documents management control

Workflow and Lifecycle management- handling user related queries, design and proposing new ones in system, coordinating development and implementation for the same

Facilitating change management activities in BMC remedy in all phases of project cycle

Automating manual monitoring process wherever possible using DFC code thus ensuring complete application stack is up and running during business hours

Working on content management, user management, Jobs management, Taskspace

Using DFC, API, DQL and framing new Java based automated utilities.

Upgraded InputAccel, xPlore and content server to latest versions

Developing custom web layouts using HTML and CSS, JQuery and Ajax.

Experience on Hadoop & Oracle databases, multiple platforms Linux &Windows systems, WebSphere, tomcat and Unix shell scripting.

Managing ticket processing and monitoring system for handling daily support issues

Troubleshooting performance related issues and writing automated code to monitor or audit files

Developing HPI custom pages using Java Struts Framework and JDBC to keep track of user access to critical applications like eCLIPS, eTesting, CSI Clinical System Inventory

Working on ADMS Submission module to assemble regulatory submissions to regulatory authorities for Food and Drug Administration (FDA) by integrating it to eCTD Express system.

Working on ADMS QD Module facilitating reviews of Standard procedure, lifecycle management module and xplore 1.5 based search capability.

Working on ADMS trial master module ensuring adherence with Good Clinical Practises (GCP) and Good Laboratory practices.

Deployment of WAR files on WebSphere or tomcat middle – serving as Middle ware Admin

Providing technical support Documentum 7.1 & WebTop 6.8 based Pharmaceutical business oriented applications leveraging Trusted content services, ADTS 6.7, Open Overlay watermarking tool, Captiva InputAccel 7.1

Providing input to Astellas Project Manager to create plan for future decommission of outdated applications and bringing in new technology tools

Gaining knowledge in Pharma Domain, understanding their business workflows.

BRITISH PETROLEUM NORTH AMERICA, NAPERVILLE, IL

Documentum Technical Lead, Sept 2012 – January 2017

Documentum 7.1 Upgrade & Migration Project (Jan 2015 to Jan 2017)

Leading the technical team by providing technical guidance in upgrading various sites which resided on older versions 5.3/6.6/6.7 (out of vendor support) to Documentum 7.1.

Evaluating market products such as xCP 2.2, D2 4.5 and advising business on future path that suits business strategies and models, as a part of Proof of Concept(PoC) for each custom application

Experience in Documentum Application Builder, composer, workflow manager and Documentum Admin.

Experience in REST, WSDL and client web services.

Experience in resolving Level 1 -3 issues inclusive of Usercache service, UCF

Worked on POC based on Documentum upgrade and content migration from different source systems systems to Documentum D2.

Attended CARA training and designed user requirement based forms for Proof of concept

Designing and planning data migration planning, object data migration planning, defining source to target mapping.

Experience in developing migration scripts, logic using Java J2EE framework and Documentum APIs.

Designing technical architecture and creating implementation plans

Performing WebTop/WDK customization enhancements and bug fixes on Webtop 6.8

Working with vendor EMC to address product bugs found as a part of technical testing

Troubleshooting existing and creating new workflows in process builder/forms builder

Created new workflow to address archival & disposal process of documents to replace the outdated Documentum Retention Policy Services (RPS)

Upgrading search engine from FAST to xPlore 1.4/1.5 with latest patch

Configuring and customizing third party products like McLaren Documentum in Visual Basic to be able to bulk upload multiple format documents into each documentum repository

Developed J2EE based Front End application using Java Spring Framework 3.5, HTML, CSS, JSP, AJAX, JQuery, Angular JS and implementing Web Services in a J2EE container.

Performed code review and identified functional gaps in end-to-end application development.

Helped team in debugging, defect fixing, and documentation

Building DFC based content migration utility from source to destination environment.

Using DFC code to write custom documentum jobs to handle business process in concurrent engineering

Partnering with project peers and client IT resources to execute seamless Go Lives

Coordinating with various other teams - Database team to create schema or database table; Altiris team to bulk push IE/Java on user machines; SAP/Maximo/Sharepoint admins to configure inbound/outbound points to Documentum; Infrastructure team –Providing specifications for procuring new hardware as and when required.

Addressing Java/UCF/application errors with customers post go live

Tuning performance for webtop applications using Tomcat configuration to allocate/increase memory on specific node & for xPlore based index agents and PrimaryDsearch

Facilitating customers with UAT checklists/trackers/project plans for easy tracking on sharepoint (creation of lists)

Facilitating customer with bulk import of documents either using webtop or third party software – McLaren Docloader.

Small exposure to Sharepoint 2013 for creating issue tracker lists, user permissions & forms.

BP Documentum Application development & Maintenance (Sep 2012 to Dec 2014)

Maintaining complex custom NOE (network of expertise) code.

Developing code in DFC, WDK framework to address enhancement requests

Developing monitoring utilities to check the current load on render queue and index server that will generate an alert to business users.

Framing queries and automated scripts in API,DQL & PL/SQL as required

Performing regular clean-up activities such as running Consistency Checker job with resolutions

Preparing various technical manuals for users

Handling infrastructure clustering and load balancing issues

Proactively, developing LOA (Lights on Activity) automated Utility- to check documentum content server and application services status (running/not), SAN storage, ACS, Simple search service and application drive available disk space during business hours, accordingly this would generate alerts within the team to help track the issue immediately.

Upgraded in place Documentum xPlore 1.0 to 1.3 and facilitated users with reference manual on the changes involved.

Providing support to Documentum server administrator jobs, security management, Index queue or rendition queue management.

Fixed product bugs with proactive technical skills to save additional cost to BP

Worked on 6.5 to 6.6 Upgrade and migration project for docbases within existing portfolio.

Created a new archival system for an existing repository to address content redundancy and disposal issues.

Learnt effective vocal & written communication with business using emails, telephone calls or WebEx meetings.

UTI WORLDWIDE, MUMBAI, INDIA

Documentum Developer, June 2012 – Sep 2012

Exposed to Documentum 6.7

Learnt customizing and configuring applications such as WebTop & Task space 2.0.

Learnt using Composer 6.7 to update Data Dictionary TBOs, create new artifacts in the repository and to code using DFC/Java.

Worked on TBOs, SBOs, Process Builder & Forms Builder.

Worked on configuring Java Web Services to extract data from documentum layer to third party Dot net application.

INITIAL LEARNING PROGRAM - TELECOM INVENTORY STORE-ELECTRONIX

Java Developer, Mar 2012 – June 2012

The aim of the project was to make easy purchase of mobiles handsets, SIMs and accessories online, to track and maintain stock and to offer various complimentary gifts to privileged customers. The project was divided into three sub modules: Product Management, Stock Management and Complimentary Package Management.

Skills: Core Java (JDK 1.6), JSP, Servlets, JavaScript, HTML/DHTML/XHTML, CSS, Struts Framework, Oracle Db, MySQL, Secure Socket Layer, RDBMS

Achievements: The team was able to successfully complete all modules of the project on time with additional Change Request features. For example- implementing in Struts Framework (Struts 1.3), Secure Socket Layer, Session Tracking, and Change/Forgot Password, Stock Report Generation (Dynamic reports generated based on current available stock of various products and its sale), Webpage Animations and improved look and feel of web pages. I mainly dealt with session tracking, Change/Forgot Password, Stock Report Generation, web page animation using JavaScript.

S-CUBE TECHNOLOGIES

Dotnet Developer, Nov 2011 – Feb 2012

Developed code for calculating dimensions and printing out final AutoCAD Layouts in VB.net for a Construction company

Developed Interfaces like custom forms

BHARAT PETROLEUM (BPCL) INDIA

Java Developer, June 2010 – Aug 2012

Outhouse project developed based on neural networks & Java.

‘Wiimotic Interactive Whiteboard’ (Final Year Outhouse Project, Semester VII and VIII) Sponsored by BPCL

Description: The objective of the project is to allow educators and corporate institutes professionals to keep a track on presentations, meetings and lab session notes. The Interactive Whiteboard makes easy to operate whiteboards just like normal computers. Software built on principles of neural networks - ‘Optical Character Recognition’ and converts into electronic text format. The efficiency of software increases each time as database stores handwriting styles. Accuracy Recorded- 80%

EDUCATION

BACHELORS IN COMPUTER ENGINEERING, UNIVERSITY OF MUMBAI, INDIA

Object Oriented Programming Methodology Data Structures Digital Logic Design & Analysis Computer Graphics Soft Computing Microprocessors Artificial Intelligence Database Management

TRAININGS & CERTIFICATIONS

Veeva Vault Certified Admin

Salesforce Admin Certified

OpenText certified Documentum developer E10-110

Oracle Java certified

CARA & Adobe CQ5 Trained

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