Skill Summary:

(Microsoft Word, Excel, Access, PowerPoint, Project, Outlook), Agile, Siemens Team Center, Demand Solutions Strategic Planning Software, Visio software, and SAP/Syteline/Siebel ERP/MRP/CRM Database software. Fluent in Microsoft SharePoint.

Ability to prioritize and manage a large work flow

Demonstrated flexibility to move between diverse tasks

Results oriented

Strong analytical and problem-solving skills

Customer Focused

Leadership and Personnel Management

Lean Manufacturing (5S)

Operations Management

Supply Chain Management

Logistics, Transportation, and Warehouse Management

Project Management

Contract Negotiation

Budget and Financial Analytics

Performance Management

Qualifications:

I am a senior management professional with a unique background in logistics, transportation, operations, supply chain, and warehousing/distribution management on a global scale. I also have a demonstrated ability to excel at Project Management within cross-functional teams. I have managed teams of 70 or more individuals both local and remote. I have driven KPI measurements both Financial and Operational to ensure success. I have a proven track record in delivering value to a company’s bottom line by delivering on cost savings measures and meeting or exceeding all operational performance goals. I have a firm grasp of strategic planning on an operational level and demonstrated ability to meet budgetary constraints. I have a depth of experience dealing in transportation and logistics globally with a firm understanding of the intricacies involved in International Business. My 20+ years of diverse experience in Logistics, Supply Chain, and Operations Management allows me to be a valuable leader to any organization.

PROFESSIONAL PROFILE:

Airport Drayage Company

Operations Manager

June 2017 to August 2017

Managed and Optimized fleet operations and facility. Established efficient facility layout for optimum product flow. Developed fleet management program for maintenance and personnel development.

Developed, Implemented, and Monitored all systems, policies, and procedures across organization. Responsible for creating and disseminating company policy as well as enforcing policies.

Responsible for ensuring Federal, State, and local compliance with regards to safety, transportation, and Human Resources. Implemented a Safety Committee as well as Social Committee.

Coordinated and Optimized workflow across all functional areas of company (Warehouse, Fleet, Accounting, Customer Service, Dispatch, Human Resources, and Sales)

Enhanced and maintained staff morale. Developed an employee recognition and reward program. Continuously recognized and positively reinforced staff.

Maintained all Employee HR files. Performed all I-9 reviews, TSA reviews, DOT/FMCSA reviews.

Responsible for all Facility and Equipment maintenance. Hired mechanic for fleet and Forklift/general equipment maintenance, negotiated with vendors for regular building maintenance, and ensured Safety Committee reviewed all regularly for compliance.

Attracted, Hired, and Retained talent in Operation. Coordinated and conducted interviews, prepared job offers and all on-boarding documentation, and conducted searches through various job sites for talent.

Performed on-the-spot coaching and problem solving.

Trained, Motivated, and when necessary Disciplined staff.

Coordinated and communicated frequently with executive management.

Led by example, when necessary taking a hands on approach. Demonstrating and encouraging innovative approaches to solving issues.

Crafted Process Improvement initiatives while developing both Training and Procedural documentation.

Launched 5S program.

Electro Scientific Industries, Portland, Oregon

Logistics, Compliance, and Operations Management/Sr. Global Logistics Analyst January 2000 to October 2016

Managed business activities in worldwide distribution centers. Responsible for setting up Global Logistics Infrastructure such as Warehousing, Brokerage, and Distribution. (99.8% Inventory accuracy and 99.3% on-time delivery)

Responsible for managing a staff of 20 or more regionally. Responsibilities included staff development, issue resolution and escalation, coaching, mentoring, performance management, and ensuring all assigned objectives rolled up to Corporate strategic objectives. Ensured staff were properly trained (Developed SOP’s specific to region) and working environment was safe (Developed safety protocols).

Managed cost centers and set budget for all Distribution Centers globally. Monitored costs against budget on an ongoing basis presenting results to senior management team.

Responsibility for managing inventory in all Global Distribution Facilities. Facilitated the Inventory cycle-counting process and monitored results. Developed reports for senior management on accuracy of Inventory (99.8% by piece count) (99.9% by product value). Coordinated the Inventory reconciliation process to ensure timely resolution. Developed all product placement strategies within warehouses and recommended efficiency improvements on an ongoing basis such as placement (fast turning, quarantined, obsolete/non-moving), layout and material flow, and procuring new storage equipment and tools as needed.

Set up ESI Service Offices and Warehouses in UK, Singapore, Brazil, and Vietnam. Negotiated local property leases, assisted with business licenses as required, and outfitted the facilities for operations.

Facilitated the tax deferral programs and duty drawback regionally. Positioned facilities to be advantageous to Free Trade Zones and/or Bonded Storage scenarios. Responsible for setting up MES (Major Exporter Scheme) in Singapore which allows for tax free material movements into and out of Singapore (resulted in tax savings of 1.4M annually). Maintained program through quarterly tax filings (created automated report for MES transactions) and annual IRAS audits.

Managed global trade and shipping compliance. From Import, Export, and order entry standpoint to regional office sales and service personnel perspective. Developed protocols for denied parties screening, assigning tariff codes globally, and advised in the use of appropriate trade terms (Incoterms).

Developed and expanded the business relationship with our logistics providers. Negotiated Contracts and amended KPI and penalty clauses as needed for benefit of ESI. Negotiated fixed monthly costs to reduce variable costs. Reduced overall expenses by 36% for outsourced warehousing (3PL).

Managed Distribution and Supply Chain infrastructure for Service Division. Responsible for setting up carrier agreements and negotiating pricing. Reduced freight expenses from 12.7M to 9.3M annually by changing corporate carriers and negotiating a very favorable earned discount. Developed local courier networks regionally for last leg delivery. Monitored and ensured that all pricing was in line with budgets.

Monitored and approved all Freight bills. Utilized a 3rd party freight bill audit service for both local and global consolidation of all transportation and warehousing expenses. Set-up and implemented coding rules for all invoices.

Demonstrated ability to manage projects both large and small. Responsibilities included organizing teams, facilitating meetings, and presenting solutions to management. Part of Tooling Core project team responsible for providing solutions to re-energize the business and drive to customer commitments. This resulted in growing Tooling business from 6.4M to 11.8M and customer satisfaction increase from 71% to 86%. Headed up Vendor enablement Team to drive shipments directly to Regional DC’s – resulting in freight savings of 370K annually.

Managed and distributed various strategic analysis reports for senior management. Reported on Service Inventory turns, Excess and Obsolete Inventory analysis, Distribution Centers quarterly activity, Revenue vs Cost analysis, and several others. Proficient in presenting reports to audiences large and small.

Performed Strategic planning of company’s Inventory assets worldwide for our Passive and Tooling product groups which included forecasting and setting safety stock in all regional distribution centers. Helped maintain inventory turns of 2.7 annually and service revenues from 30M to 40M annually.

Performed complex data analysis across multiple software platforms (SAP, Access, Excel, SQL Server, Demand Solutions, and Qlikview). I have a proven ability to find and extract data from external sources as required.

Created Access Databases to automate reports for Inventory Turns, Service Backlog, Field Service Inventory, etc. Set-up Internet based reporting tools and developed databases for detailed inventory analysis as well as customer activity analysis.

Set-up and maintained external SharePoint websites for Global Distribution Centers and Vendors to monitor performance, post automated reports, and provide training documentation. I maintained security profiles for all user access to enable confidential documents to be shared.

Leading proponent of product lifecycle management at ESI. Led efforts to develop a Product Obsolescence process. Experienced with ECO related activities within a fast changing engineering environment. Responsible for coordinating rework activities, scrap, and revision changes as required.

Responsible for managing SOx compliance within Transportation and Inventory activities. Created and enforced guidelines for adherence as well as monitoring conformance via measurements.

Initiated solutions for customer backlog and the associated metrics and reporting by automating reports via Qlikview/SharePoint and developing a more efficient workflow (resulted in improvements to 97% on-time delivery to customer).

Led effort to outsource product repairs to qualified vendors regionally resulting in significant cost savings to ESI (1.2M annual savings) and improved customer satisfaction due to reduced pricing and lead time.

Materials Controller/Manager

March 1996 to January 2000

Managed Inventory Control activities of 11 individuals in fast-paced high-tech environment.

Responsible for instituting sound Inventory Control practices. This resulted in a jump from 86% inventory accuracy to 99.2% accuracy levels.

Established Inventory accuracy reports and distributed to senior management.

Controlled and maintained standard cycle-counting practices in a Global Distribution facility.

Managed several Inventory reduction projects resulting in significant cost savings, improved inventory turns, and improved inventory accuracy.

Hagar Management Services/Crowley Marine Services, Seattle, WA

Cargo Administrator

July 1992 to August 1995

Tracked incoming and outgoing cargo using database to record cargo shipment information.

Created load plans for each Cargo Container being loaded.

Supervised a staff of 3 clerks.

Coordinated billing information with accounting department.

Handled Customer Inquiries.

Handled multiple priorities on a daily basis in an extremely fast paced environment.

Education:

Pacific Lutheran University – Bachelors of Science Degree 1992

-Major in Computer Science

Oregon Institute of Technology – Continuing Education Program 2002- present

-Operations Management

-International Business

Member of Council of Supply Chain Management Professionals

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