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Information Technology Service

Tempe, Arizona, United States
February 05, 2018

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**** *. ********** *****, ***. 206, Tempe, AZ 85281 +1-480-***-**** SUMMARY

Data Enthusiast with 3 years of experience in the field of Data analytics, BI & Computer Engineering

Strong expertise in technologies such as SQL, Tableau & MS Excel

Ability to communicate effectively with all organizational levels EDUCATIONAL QUALIFICATIONS

Master of Science in Business Analytics (GPA: 4/4) Expected: May 2018 W. P. Carey School of Business, Arizona State University Tempe, AZ, USA Bachelor of Technology in Information Technology (GPA: 3.85/4) May 2013 Muthayammal Engineering College, Anna University Namakkal, India PROFESSIONAL EXPERIENCE

BI Manager - Tata Consultancy Services Pvt. Ltd. Mar 2014 – May 2017 Client - British Airways

Worked on solving business problems, generating and communicating findings and insights

Worked on complex SQL queries involving self joins, correlated subqueries and indexing. Implemented stored procedures, functions & triggers to automate & schedule the queries in the server

Created dynamic dashboards using Tableau with multi-level drill down option to identify the right type of marketing methodology. Reported the response rate and the customer segmentation across selected category

Automated various reports that saved approx. 120 hours/week

Identified and proposed various opportunities for Continuous Service Improvements that helped to contribute an increase of approx. 5 million pounds to the client

Led a 5-member team in performing various methodologies of testing i.e., User Interface Testing, Back End Testing, Service Testing and ETL testing

Created best practices, sharing lessons learnt in identifying and mitigating risks beyond immediate team

International Software Testing Qualifications Board (ISTQB) Certified professional

Promoted twice within four years for continuously ‘Thinking Big’ and building scalable solutions ACADEMIC RESEARCH AND PROJECTS

Developed a multi-dimensional data model, exploiting the theory of Data cuboids using Online Analytical Processing tools to improve cost effectiveness in information retrieval

Created an R script to extract hourly weather-related data from ‘’

Created a Technical Dictionary with Inbuilt Thesaurus - .NET as Front End and MS – Access as Back End TECHNICAL SKILLS

Analytical Tools - MS Excel, R programming (Basic) Visualization Tools - Tableau, Free Mind

Programming Languages - C, C++

Scripting Languages - Excel Macros (VBA), HTML

Other Tools - NVDA, WAVE, Jenkins, Putty, SOAP UI, Quality Centre LEADERSHIPS AND AWARDS

Best employee of the year award (for the business year 2015)

Graduated in the top 0.1% of undergraduate class

College topper for 4 consequent semesters during undergraduate

Cambridge University’s Business English certified professional

Secretary of Women Empowerment Cell at Muthayammal

Winner, Code Debugging Contest


Active Member of an NGO – “REWARD Society” – Creating awareness, rallies and campaigns on various social causes such as child education, female infanticide, uprooting - child labor, illiteracy and poverty

Member of “Maitree Club” at TCS – Beach Cleanup activities as an initiative to Go Green Activities

Member of “Safety First” at TCS – A collaboration to provide safety related services, broadcast the importance of safety and create risk awareness.

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