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Customer Service Representative

Location:
Boise, ID
Posted:
February 05, 2018

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Resume:

Justin Hieter

**** * ********* **.

Boise, ID ***02

208-***-****

ac4cm2@r.postjobfree.com

Professional Summary:

Business professional with the experience in building exceptional customer service and strong client relations focused with the ability to meet deadlines through diligence and hard work.

Skills:

Accurate and efficient filing skills

Strong computer usage skills Including Microsoft Office, including Word, PowerPoint, and Excel

Keyboarding/ type 60WPM

Proficient in 10-key

2 years of excellent customer service experience

Organize QuickBooks

Review invoices and statements

Verify accuracy in accounting

Contribute to a Project Management Team

Apply understanding on income tax preparation

Experience:

Recruiter Eworks July 2015- January 2018

Generated research content for the entertainment industry

Conducted surveys on upcoming movies

Developed incentives for respondents

Created opinion research to determine public attitudes on a variety of issues

Obtained data to design surveys and access consumer preferences

Customer Service Representative Teleperformance- AT&T December 2014-January 2015

Provided Customer Service to AT&T

Solved issues with AT&T Customers

File Clerk Vial Fotheringham February 2013-July 2013

Assisted in other office duties as instructed

Created and maintained file index

Prepared Documents for Civil Litigation Cases

Operator 1 - Adecco Technical- Hewlett-Packard February 2007- January 2009

Provided customer service to HP printer customers

Developed HP printers in various testing environments

Assisted HP engineering team to identify and resolve printer quality issues

Conducted HP test data that is of excellent quantity, quality, processed correctly, that was on time and under budget

Education:

Bachelors of Science- Business Administration with an emphasis in New Media and Marketing- Boise, ID 3.40 GPA Dean’s List May 2014- October 2017

Associates of Science- Paralegal Brown Mackie College- Boise, ID July 2009- December 2011



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