Engineer Network

Farid Abdallah

Trilingual: English-French-Arabic

Telecom Engineer

Nationality: Canadian

Mobile +961********

Email:**********@*******.***

********@*****.***

ON 56 Clarkson Kanata K2L3E2

NPMOI Multivendor KPI s E2E QoS Perfrormance&NOC Radio/Core GSM/3G/LTE; RF Audit&Optimization; RF Swap Sites ; Signaling traces and Protocols analysis RF&Core

A dynamic Senior Telecom Engineer and a tracking record for top performance in Network Performance Management/QoS/Optimization/Operation Improvement (BSS,RNC,MSC,SGSN) handling the End to End troubleshooting, having the analytical skills, concept and familiarity of mechanism of the call in the control channels step by step, participating in commercial lunch for multi GSM/UMTS F1, F2, F3, F4, Dual-Cell Operators, quick decision action taken and having analytical common sense, Key strengths and areas of expertise:

Trouble Shooting/deep analyzing problematic Cells via Counters/KPI s, Drive test for optimization and parameters recommendations, handling UE perception and satisfaction.

Swaping sites and optimizing new cells according to previous neighbors setting upon to new situation.

E2E Optimization, troubleshooting, Tracking, Operational and monitoring/following up on analysis: Performance, abnormal nodes taking into accounts(Radio, Core, Transmission, Outages, Field maintenance affect, faulty devices, events and history, alarms, weather,Power and shelter environment).

Cell selection and reselection appropriate parameter setting avoiding Ping-pong issues of 2G/3G upon RF conditions, service type priorities between layers F1-F2 and RAT.

Pilot pollution overlapping issues by defining dominant cell and detecting overshooting cell.

HOs Thresholds upon Coverage, Quality and load Criteria as well as system layers technologies.

Power control preventive setting of HOs causes for minimizing Interference saving power/batteries.

SIR and BLER Targets and Initial power setting(Open, Inner and Outer loop power control).

SHO Events measurement reports analysis for SHOs and Compression Mode setting Inter-Freq/RAT.

Mapping the counters and KPI s between different and any Vendors of 2G/3G HSDPA&HSUPA

Outstanding technical skills, ability to link both to drive QoS/PM/Optimization and operational work.

Significant KPI experience GSM/ UMTS(Voice/HSPA), study and enhancement to meet the company objectives, CDR, CSSR, SHO, Interference, Quality, Traffic, congestion.

Extensive practical experience in converged multi-vendor, multi-technology network forecast and solutions Wireless Networks troubleshooting including network operations, QoS and Optimization.

Very competent in performing root-cause analysis and providing comprehensive 1st and 2nd level support to front-line engineering QoS, Optimization and operations teams.

Developing detailed technical requirements and network documentation, propagation model theory and cell design, Great understanding of the emerging network solutions and network trends.

Analyzing and matching all signaling protocols traces in Radio and Core, troubleshooting link failure calls on protocols basis on RR, BSSMAP, SM, NBAP, RANAP, GTP, MAP(SRI, PRN, ANM, ISUP) protocols and core distribution calls via MTP(layers 1 2 3) and SCCP protocols.

Leading and coaching the team members and providing them with technical support and knowledge.

LTE Full concept of Radio Interface, Protocols, Layers, Signaling, CSFB, VOLTE, SRVCCchannels, Call Message Flow, counters/KPI s/Parameters(NOKIA, Ericsson,Huawei):

-E//, NOKIA and HAUWEI LTE Training Performance and Optimization(Counters and KPI’s, parameters workshop analysis and root causes, Power Control, Load, Hand/selection/reselection).

-Understanding the logical architecture of E-UTRAN and Radio Protocols Functionality

-LTE Radio Interface general principles of OFDMA and SC-FDMA signal generation and processing, scheduling mechanism processing inputs with link adaptation and channel feedback reports, Coverage, Quality and Interference, RSRP, RSRQ, RSSI, SINR,BLER.

-Detailed concept of the reference symbols in DL/UL and the control signaling in DL/UL

-Random access procedure and mechanism of calls in control channels step by step.

-Counters and KPIs based on Call message flow layers and extracting counters

triggering in each step as well developing the related KPI’s.

-Concept Open Loop Power Control for initial access and closed loop power control

As well power control of UL PUSCH and PUCCH.

-PRACH configuration setting and optimization to mitigate interference between neighbors and

keeping orthogonality between users, RSSI UL Interference fixing solution.

-Understanding the concepts of layers, channel rank, spatial multiplexing, open and

spatial multiplexing, TX diversity, beamforming, MIMO

-Handling the purpose and function of Idle Mode Behavior, the organization of the

System Information, PLMN and Cell selection and reselection registration updating

procedures and paging procedures.

-LTE Mobility CSFB, SRVCC strategy and parameters settings in idle and connected mode.

-VOLTE/SRVCC SIP/SDP Sig Protocol expert PCRF&IMS(P/I/S CSCF, ATCF/ATGW, SCC AS)

PROFESSIONAL EXPERIENCE

Optimization QoS Performance Swap Project 2G/3G/LTE Turkcell 15-08-2016 30-06-2017

Auditing 2G/3G parameters after swap as well auditing LTE Base Line setting.

Monitoring/Developing 2G/3G/LTE specific QoS KPI’s/Reports reflecting real network health

Detecting abnormal cases after swap comparing with initial or any mismatching setting.

Generating worst performance cells affecting contractual clusters and optimizing them

Auditing and adding missing neighbors Intra/Inter Frequency and IRAT neighbors

Familiarity with M2000 commands CME parameters files, NASTR measurements PRS etc...

CSFB troubleshooting analysis,Selection-Reselection parameters setting and layering strategy.

Minimizing UL/DL interference PRACH Parameters and power control setting.

Traffic balancing Interfreq/Layers offloading, CSFB and SRVCC Optimisation.

L3/L2 Call Message Flow Signaling protocols analysis of GSM/3G/LTE Technologies.

VoLTE Attach selection and HO Policy with TAI and Frequencies, VoLTE offload and dynamic switches, schedule mode based load, TTI bundling, RLC Segmentation, SRVCC/IRAT setting and QCI service priority, VoLTE Preemption/offloading redirection.

Optimizing LTE RRC/ERAB SR, CDR and throughput via Layer1 timers and others, Pa Pb and dynamic resources assign upon load and RF conditions and decreasing DPCCH overhead.

Drive test spotlights optimisation troubleshooting and SSV plots analysis for acceptance

Audit proj 2G/3G/LTE Detecon Philippines 01-06-2015 31-12-2015 NOKIA/HUAWEI/E//

Auditing clusters optimization 2G/3G/LTE parameters recommendation.

Preparing and scheduling technical meeting with customer.

Discussing project progress and bottleneck issues, outages patch solution of bugs and trials Nodes.

Clusters analysis and recommended for acceptance, Traffic balance between UMTS Cells 2100/U900

Generating statistical reports for identical post measurements after parameters implementation.

Checking Inconsistency database parameters setting for recommendation re-adjust.

Defining and developing LTE KPI’s in performance tools(PRS, U/M2000, NETACT, ERICSSON).

Creating and generating LTE KPI’s reports for main global indicators and optimization analysis.

Detecting LTE worst performance cells and escalating abnormal performance cells.

LTE mobility in connected and idle mode based on events triggered and thresholds parameters setting.

PRB load and utilization, capacity management control and traffic users distribution on Connected Mode and idle mode cell reselection, auditing neighbors relation configuration between cells.

Controling Intercell Interference cancelation on cells borders edge RB subcarriers configuration and load based handover distribution.

RTWP/RSSI users UL load sharing distribution control between Inter-frequency and IRAT, PRACH Initial power control setting to improve Call setup and minimize drop call.

Drop Call and CSSR analysis and optimization fixing root cause problematic issues.

Analysis poor coverage and load/external interference, Quality calls and TA overshooting.

PUCCH resources configuration of load users and CQI ACK/NACK and interval reporting.

PRACH setting and power ramp with CCE aggr according to RF condition and Interference

LTE UL/DL optimization troughtput on minimizing interference(SINR) MSC Index of LA.

Swap project from SIEMENS to ZTE BSC Algeria 03-11-2014 till 09-05-2015

Preparing Work Orders Scripts Clusters for deleting/Creating BTS, Neigbors, TGTBTS/TGTPTPPKF.

Roll-back procedures/new scripts for sites having disaster performance degradation after swap.

Measuring Combiner output power and Antenna VSWR reflecting power procedures, Removing alarms from sites before swap, Post and pre-drive test measurements procedures instructions for clusters.

KPI’s measurements analysis before and after swaps for Main Global Indicators and others supported indicators troubleshooters enforcing quick problem finding and root causes for fast recommendation and action taken: CSSR, CDR, TCH congestion and traffic, PBGT HO, Level and Quality HO distribution rate UL/DL, User Throughput, Interference, Coverage and Quality.

Mapping counters and KPI’s between SIEMENS/ ZTE, finding solutions for similar approach counters.

Mapping parameters on different levels, BSC, HAND, Power, BTS, ADJC, TGTBTS etc…

Adjusting parameters setting after swap upon performance degradation and geometrical area.

Performing CRO and PBGT setting for fair traffic distribution as well tilting/power recommendation.

Improving HO SR and CDR on appropriate parameters setting and HO distribution.

Generating Network and Clusters acceptance KPI’s before and after swap to customer.

ALU GSM experience Counters and KPI’s measurements analysis via NPO tool, parameter setting recommendation of Radio Access and Handover trouble issues.

KPI E2E Network performance and Optimization Indonesia Jakarta with HAUWEI for

HCPT or 3 Operator 02-09-2013- 28-02-2014

E2E Network investigation and mitigation of degradation performance using tool(PRS, U/M2000)

Huawei and NSN equipments counters and KPI s, trouble shooting the worst offenders cells.

Customers meetings and update the pending issue and solutions expectations.

Defining and configuring preventive QoS KPI s of real time measurements crossing thresholds of 2G/3G HSDPA/HSUPA for Radio and Core network part using Huawei, NSN, SIEMENS equipments on mapping similar counters and KPI s, and Parameters setting recommendation.

Advanced KPI s and E2E preventive performance management controls and procedures.

New features recommendations of HSDPA/HSUPA technology and benefits gain.

Monitoring Trunkgroup routing and re-routing, signaling Load CCS7 and M3ua and congestion status

Matching signaling protocols using NASTAR. OMSTAR of all interfaces MAP, RR, GMM, SM, MM, ISUP, TCAP, IuCS, Iu Ps, GTP, DTAP, signaling NAS, IAM, SRI, PRN, ANM,triggering counters based on Call Message Flow.

NASTAR/OMSTAR signaling protocols analysis and traces of UE behaviors events and activities on detection the root failure cause upon phase call drop or failure assignment decoding call message flow.

Getting radio measurements at the abnormal failure and drop status on NASTAR/OMSTAR tools and detecting bad coverage and interference issue and overshooting cells.

Distribution failure of root causes and UEs cooperation impact on network by OM/NASTAR functions.

Defining and Developing troubleshooting and optimization reports via HUAWEI Counters and KPI’s containing RACH till Assignment Complete phases calls supported with significant important Indicators of Loads, Congestion, Capacity, Traffic, Coverage, throughput, QoS, Interference, BER, BLER, SHO reasons, traffic balance distribution between cells and solved congested cells/lost traffic.

QoS Optimization PerformanceManagement Videotron NOKIA Canada 19-07-2010–30-06-2013

Familiarity with ASTELLIA over 3 years of experience on T&A Application, Cigale View and Activity Analysis applications of Radio and Network:

T&A experience: developing and defining new KPI's upon optimization/Management request, as well as creating new optimization reports and using ASTELLIA predefined reports for whole N.Es Radio and Core, generating reports and making analysis on trends results charts of KPI's IU CS and PS interfaces as well IUB interface of RF situation like RSCP, TA, EcNo, SIR etc same way it is similar algorithm with GSM on ABIS(RXLEV/RXQUAL, TA, C/I) or A and Gb interfaces.

Cigale view predefined reports of several N.Es like Cell, BSC, SGSN, HLR, GGSN, APN measurements on daily basis and sorting out the worst problematic cells or Routes.

Activity Analysis signaling traces of a user following the using behavior during a call as well can getting the RF measurements conditions instantly as well as reason failure percentage distribution causes, make analysis of the user call massage flow layer3 of used protocols and decode the interrupted message to get the failure reason cause, as well as merging and combining the call message flow between two N.Es (Ex:BTS/NODEB with MSC as well between Radio and Core network) to follow completely the appropriate analysis, this is applicable to all N.Es

Management and use of enterprise wide statistical trending and monitoring tools of daily weekly Monthly bases and provide detailed reporting to end users

Mobile Networks both PS and CS and Application level troubleshooting and E2E network analysis

DL/UL Power congestion solutions of Poffset and Prx Target modification parameters

Events measurements for improving Coverage, Quality and call retention

Cell reselections camping and HO parameters between neighboring cells and fixing admission control interaction caused by overload situation that affects CSSR and CDR performance

Drive test analysis using TEMS and ACTIX: Detecting missing neighboring cells, Interference, Coverage, BER, RSCP, EcNo, UE Tx Power, BLER, Ping Pong/Overlapping HO Overshooting Cells.

Tilting and Azimuth Antenna, propagation delay measurements, Overshooting and overlapping cells

ASTELLIA Signaling protocols analysis on different interfaces of ABIS, A, IUB, Gb, Gn, Gi, Iu CS, Iu PS, Gx, Gy, Gz and application protocols(ISUP,MAP, SM, MM, RR,GTP,TACP, IUCS, IUPS,NBAP,RANAP, RANSAP,RADIUS and DIAMETER Roaming and VIP QoS

ASTELLIA Internet user plane and routing protocols analysis(IP,UDP,TCP, HTTP, DNS, RTSP…)

ASTELLIA Interworking Nodes E1 performance of Home and Roamers Users Inbound and outbound.

Attend design and implementation meetings and recommend appropriate testing methodologies

Set appropriate performance expectations, Identify and complete appropriate E2E investigation

Troubleshoot causes of performance degradation, doing recommendation to remediate performance.

Managing the 3.5G NSN KPI`s definitions of RNC RU10&20&30 release in NETACT of Reporting Suite RS and Builder RB as well via Astellia Tool of Voice/HSDPA/HSUPA/HSPA/F2 and Dual-cell for the high level management and optimization work, handling Radio trouble-shooting in the QoS and optimization Unit of the worst problematic cells and affected area for network solution.

Generating and monitoring Counters and KPI s Reports: CSSR, CDR, SHO SR, CQI, BLER, UE Throughput, RSCP, EcNo, SIR, Traffic, Congestion, Admission Control, Propagation delay

Generating reports and analyzing the worst top offenders cells by counters/KPI`s via RS, RB, Astellia T&A, troubleshooting and analysis of radio measurements using Cigale View and Activity Analysis IU/IUB interface of layer3 call message flow and distribution/contributors of worst offenders cells

E2E Network investigation and mitigation of degradation performance.

QoS Optimization Performance Management Windmobile NOKIA Canada 1 10 2009–16 07 2010

QoS of 3.5G NSN RU10&20 release and ALCATEL-LUCENT equipments, defining their Counters and KPI’s of Voice/HSDPA/HSUPA, customizing and generating reports in NETACT Report Builder/Reporting Suite and SQL as well as for ALU equipments via NPO PM Tool.

Providing dashboard for management and worst offender reports on daily, weekly and monthly bases.

Detecting problems, analyzing and recommendation, following up for fixing the problematic cells.

Troubleshooting Worst Top Offender Cells, Post processing and drive test analysis via ACTIX Tool.

BSS Audit – ALFA Lebanon (July 2009 – Sept 2009)

BSS Audit project team leader for ERICSSON and NOKIA equipments.

Post processing, Drive test analysis and recommendation using TEMS, ACTIX and Mapinfo tools.

Detecting problems of Azimuth, LAC configurations, Tilting antenna, overshooting cells, overlapping and Ping Pong HO, Interference, coverage, Traffic, congestion, KPI s.

Benchmarking with the other operator, developing and generating KPI`s associated with drive test measurements, Detecting no service mode holes and cross feeder antenna.

Generating technical reports on ACTIX for different significant indicators (HO classifications, Power control, RXLEV, RXQUAL, TA, dominant and non dominant causing the ping pong and over-laps HOs, indicators before and after abnormal performance.

BSS Audit – Etisalat UAE (Sep 2008 – Nov 2008)

Developing similar KPI s for Etisalat operator Ericsson, Motorola, Alcatel, validating KPI s, processing, monitoring QoS and traffic capacity, following up and recommendations.

KPI`s and Optimization consultant – MOBILIS Algeria (25 May 2008 – 22 Aug 2008)

Defining counters and KPIs, customizing and generating reports, making similar formulas of Ericsson,Hauwei, ZTE equipments of BSC, Cell/GPRS, TRX Levels, reflecting the situation of QoS and Coverage of the Network using METRICA tool.

SPOTS web-portal consultant – ORASCOM Algeria (7 March 2008 – 07 April 2008)

Providing training in Algeria using performance management tool SPOTS Web Portal (Cognos version 8) of its functionalities for the local optimization engineers

QoS/PM and Optimization Consultant– SIEMENS Indonesia (27 Fev 2006 – 12 Dec 2007)

Effectively performed a professional and managerial methodical consultancy of GSM&UMTS(Radio, Core, SGSN) and various transmission equipments in HCPT operator. Team leader to develop the team and enhancing the various process procedures related to the hardware/software diagnostic and root-cause analysis of bugs and faults in the network via the counters and KPI s.

Working with the optimization and operation team to implement the operation and optimization procedures and ensure proper function of radio network performance.

Acting as support and troubleshooting for all the network problems, parameters change, features implementation, hardware, coverage, traffic, and escalation to other units.

Providing methodologies/procedures for the radio of fault finding/fixing it on identification the problems and providing solutions,developing KPI`s in the tools upon to customer requirement of N.E.

Detailed definition E2E of all KPIs of 2G and 3G for whole the network MSC, BSC, RNC, SGSN, algorithms, aggregation method, SPBH, and provide training for the local engineers how to develop the KPI`s based on the triggering of counters in control channel(call message flow) and A/Iu interface

Analyzing lists of KPIs of the PTSI-HCPT Project and SIEMENS internal reports(CSSR, CDR, SDCCH DR, SHO SR, IU DR, RL DR, IRAT HO SR, BB Usage Rate, Congestion, RTWP, TCP, BER, BLER, EcNo, RXQUAL, RSCP, RXLEV, Interference), trouble shooting the bad performance.

Providing the methodology and the tools to calculate the KPIs/SLAs, reporting them in accordance with the requirements, define process and tooling for calculation.

Swap project NSN to HUAWEI equipments handling HO causes and abnormal cells.

Ensuring network performance in accordance with the SLA's and KPI s are met.

Provide executive summary report with global indicators for high level management.

Managing and supporting senior and junior local engineers within NOC and field engineers.

KPI s Expert – SIEMENS Germany (21 Nov 2005 – 20 Dec 2005)

Working with SIEMENS RNC team analyzing the root cause of problems for VODAFONE.

Performance Management Chief Engineer – SIEMENS Pakistan (5 Jan 2005 – 30 Sept)

Troubleshooting, analysis and investigation of problematic cells and clusters, changing parameters.

Team leader of Engineers administrating and collecting traffic measurements data of all network elements by using SPOTS Multivendor of SIEMENS&NOKIA equipments and NETACT PM Tool, detecting and solving the bad performance via Radio commander(RC), defining and put the main KPI’s of NOKIA and SIEMENS networks (MSC, SGSN, BSC, BTS, TRX ), reflecting the output to the Network Planning/Optimization units, Matching the data of Core Network traffic with Radio.

Preparation, Generation of specifications document to be used for configuring the customized counters and KPI’s reports on SPOTS (SRL programming and Ad-Hoc Reports), Running predefined reports, Creation/modifying Formulas of KPI’s in SPOTS.

Providing performance reports to the management with an update on pending problems, network status and evolution of KPI’s to forecast how far the network grows in the future.

Reporting Performance reports with respect to affected KPI's for controlling and improving the network performance and QoS to meet the customer expectations service.

NOC/QoS E2E/PM/Optimization engineer – Libancell Lebanon (16 Aug 2000 – 31 May2004)

Administration tasks for daily and routine checking health of network systems, Alarms, Trouble shooting, Drive test analysis, following with MOTOROLA Field Maintenance, assigning tasks for the engineers and be guidance and make orientation for works.

Performing drive test: analysisTilting and AZIMUTH, fixing overshooting cells TA, detecting ping pong and overlapping HO, reselection cells, C/I, BER, Co-Channel and external interference, coverage network RXLEV and RXQUAL

Familiar with all MOTOROLA GSM counters and KPIs as well cards functionalities of BSS (BTP, DRI, MMS, DPROC, GPROC, etc …), developing/correcting KPIs in PM.

Detecting and solving problems on taking decisions and making action taken in BTS/Cells/TRX having bad performance by using MOTOROLA commands and changing parameters of BSS, opening fault reports in faulty devices have to the field maintenance.

Seeking for new performance enhancing features/tools by using NHA/CPT Tool.

Suggesting actions and initiatives to enhance daily operations within the NOC and supporting the organization in regards to daily support issues, developing procedures&enhancing the processes within NOC for network health and help in preparing the short task plan NOC schedule, follow up on the task achievement and make sure that personal objectives within the section are implemented.

Performing first line of maintenance and troubleshooting on all LibanCell GSM N.Es.

Performing all Network operational tasks related to MOTOROLA GSM Network and handling the performance troubleshooting and quality of: Drop Calls, CSSR, SDCCH Drop Rate, HOSR, RXLEV, RXQUAL, BER, Interference, Congestion, Path balance.

Taking Full responsibility monitoring, Controlling and enhancing Radio, MSC, Trans, VAS.

Telecommunication engineer – Norconsult Telematics – Lebanon (1 Dec 1997 – 29 Feb 2000)

Design of Primary and Secondary Network for PSTN, Survey and Preparation of Maps.

Telecommunication engineer – Engineering Group Contractor – Lebanon (3 Jan 1994 – 30 Jun 1996)

Wireless Communication System (TV,VHF,PABX,Telephone).

EDUCATION

1987-1991 Bachelor’s Degree in Communication & Electronics Engineering Beirut Arab University

.1992-1993 Research for Biomedical Instrumentation at UTC in France.

DESS (Superior Specialized Studies) Major in Biomedical and Hospitals Technology.

COMPUTER Skills

Operating System : Dos, Windows, UNIX; Computer language : C++, Qbasic, SQL.

NPMOI: Network Performance Management Operation Improvement.

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