Wilhelmina B. Battle

*** ******** *****, ***** *****, North Carolina 27804

252-***-**** (home) 252-***-**** (mobile)

ac4chz@r.postjobfree.com

EDUCATION Bachelor of Arts - Sociology

Shaw University, Raleigh, North Carolina, 1999

Associate of Applied Science

Edgecombe Community College, Rocky Mount, North Carolina, 1992 North Carolina Career Readiness Certificate

Nash Community College, Rocky Mount, North Carolina, 2013 EXPERIENCE Receptionist/Data Entry Clerk, National Council on Aging, Rocky Mount, North Carolina, August 2015 to present.

Responsibilities include:

Greeting participants, having them sign in, and determining the nature of their visit.

Answering phones, taking messages, and connecting callers.

Setting up Confidential Calls for the Director and typing correspondences (e.g., duration letters, labels, envelopes, invoices); Verifying staff time sheets and payroll.

Filing, making books and folders for all participants, checking off all incoming checks to ensure that everyone on the list has a paycheck.

Keeping accurate rosters of all staff members and explaining what their primary and secondary job duties are.

Updating all participants’ personal information and ensuring confidentiality within 5 different data based sites.

Maintaining Inventory of all supplies to make sure there is enough to keep our offices operating; Ordering supplies, as needed.

Intensive In Home Qualified Professional, One To One With Youth, Incorporated, Wilson, North Carolina, June 2012 to September 2014. Responsibilities included:

Assisting youth between the ages of 3-17 and their families who are enrolled in Medicaid or NC Health Choice.

Using a team approach to stabilize the living arrangements, promoting re-unification and preventing out of home placement.

Substitute Teacher, Nash-Rocky Mount Public Schools, Rocky Mount, North Carolina, September 2010 to June 2012.

Responsibilities included:

Implementing lesson plans for effective instruction; Maintaining confidentiality of student and school personnel information.

Taking all necessary and reasonable precautions to protect students, equipment, materials, and facilities.

Case Manager, Cambridge Behavioral Health Services, Rocky Mount, North Carolina, February 2007 to February 2010.

Responsibilities included:

Providing social work assistance to mentally and emotionally challenged clients.

Collaborating with psychiatric staff and team members regarding patient diagnosis and treatment plans; Consulting with clients to determine their needs, priorities and expected service outcomes.

Organizing data concerning family, medical history and symptoms; Utilizing resources to assist patients with resuming life within the limits of their disability. References Available Upon Request

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