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Manager Service

Carletonville, GP, 2499, South Africa
February 05, 2018

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Curriculum Vitae - Esethu Nonyongo

Date of birth: 05 September1993 Email: Mobile: 073*******

Address: Fox Street Wedela 3259 Carletonville


I am a 24 year old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills and writing skills. Eager for continuous growth and learning in the field of public relations.I am able to work different kinds of shifts and under pressure. I can speak isiXhosa, English and Isizulufluently.


Year: 2014-2016

Qualification: National Diploma Public Relations Management

Institution: Walter Sisulu University

Year: 2012

Qualification: Matric

Institution: Langa Senior Secondary School

Subjects: Maths, Physics, Life Sciencies, English, Xhosa and Geography


2016 July 25 to 2017 January 27 In-service Training at Capital Consulting

Prepare and distribute work detailed monthly, quarterly and yearly reports to clients.

Provide required information and documents to clients.

Prepare trip reports of client meetings to record the details for future reference.

Submit client meeting reports to manager or supervisor.

Provide support and assistance to other management teams.

Audit all client liaison active accounts.

Revise submission and accounts closure applications

Develop liaison with client service and collection department to provide required

information and acquire necessary documents.

Revise and distribute contractual referrals.

Provide feedback to management on areas of improvements.

Recommend implementation of enhanced processes.

Plan and schedule monthly meetings with clients.

Monitor client satisfaction through follow up on solving client issues and problems.

Initiate measures to research and resolve client raised issues.

Collaborate with clients to identify and implement value added services.


Time management

Communication skills

Office administration


Hard working

Team worker

High level of integrity

Fast leaner



Telephonic skills

Computing Skills (Microsoft word, Excel, PowerPoint, Publisher, Outlook and Internet)

Flexible and Trustworthy

Assertive and Service oriented

Handle Confidential data with integrity

Media Relations

Event Management

Hobbies and Interest

Traveling and exploring

Socializing, Brainstorming and Exchanging of ideas

Reading and Writing


Name: Miss L Velelo

Designation: Lecturer

Contact number: 047-***-****/ 073-***-****


Name: Miss D Adams

Designation: Branch Manager

Contact Number: 047-***-****


Name: Miss X Nonyongo

Designation: Sister

Contact Number: +27-73-031-****

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