Curriculum Vitae - Esethu Nonyongo
Date of birth: 05 September1993 Email: ac4cf8@r.postjobfree.com Mobile: 073*******
Address: Fox Street Wedela 3259 Carletonville
PROFILE
I am a 24 year old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills and writing skills. Eager for continuous growth and learning in the field of public relations.I am able to work different kinds of shifts and under pressure. I can speak isiXhosa, English and Isizulufluently.
EDUCATIONAL BACKGROUND
Year: 2014-2016
Qualification: National Diploma Public Relations Management
Institution: Walter Sisulu University
Year: 2012
Qualification: Matric
Institution: Langa Senior Secondary School
Subjects: Maths, Physics, Life Sciencies, English, Xhosa and Geography
WORK EXPERIENCE
2016 July 25 to 2017 January 27 In-service Training at Capital Consulting
Prepare and distribute work detailed monthly, quarterly and yearly reports to clients.
Provide required information and documents to clients.
Prepare trip reports of client meetings to record the details for future reference.
Submit client meeting reports to manager or supervisor.
Provide support and assistance to other management teams.
Audit all client liaison active accounts.
Revise submission and accounts closure applications
Develop liaison with client service and collection department to provide required
information and acquire necessary documents.
Revise and distribute contractual referrals.
Provide feedback to management on areas of improvements.
Recommend implementation of enhanced processes.
Plan and schedule monthly meetings with clients.
Monitor client satisfaction through follow up on solving client issues and problems.
Initiate measures to research and resolve client raised issues.
Collaborate with clients to identify and implement value added services.
SKILLS AND COMPETENCIES
Time management
Communication skills
Office administration
Writing
Hard working
Team worker
High level of integrity
Fast leaner
Proactive
Professional
Telephonic skills
Computing Skills (Microsoft word, Excel, PowerPoint, Publisher, Outlook and Internet)
Flexible and Trustworthy
Assertive and Service oriented
Handle Confidential data with integrity
Media Relations
Event Management
Hobbies and Interest
Traveling and exploring
Socializing, Brainstorming and Exchanging of ideas
Reading and Writing
REFERENCE
Name: Miss L Velelo
Designation: Lecturer
Contact number: 047-***-****/ 073-***-****
Email: ac4cf8@r.postjobfree.com
Name: Miss D Adams
Designation: Branch Manager
Contact Number: 047-***-****
Email: ac4cf8@r.postjobfree.com
Name: Miss X Nonyongo
Designation: Sister
Contact Number: +27-73-031-****