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Customer Service Sales

Edmonton, Alberta, Canada
February 06, 2018

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January ****

To Whom it May Concern,

Currently, I am looking to secure a position with a stable environment that will lead to a challenging, lasting career. My strengths are in customer service and my ability to learn quickly. I am very versatile I can work in an individual setting, or I can be working in a team environment. I pride myself in my hardworking qualities.

Always having a smile on my face is one of my best qualities, especially when it comes to working with people. I really enjoy being with the public and am able to have a positive attitude even when things get stressful. I believe that my customer service skills are very professional and courteous. I am more than willing to learn new things and will adapt to any new skills given to me quickly.

For these reasons, I believe that I am a top candidate for this position. I look forward to hearing back from you regarding this opportunity. Please feel free to contact me anytime over the phone at 780-***-****. If I do not answer, please leave me a detailed message.

Thank you for taking the time to read and consider my enclosed resume.


Chantel Spuzak

Chantel Spuzak

139 Hollick-Kenyon Way, Edmonton, AB T5Y2V7 Cell: 780-***-****


I'm aiming towards obtaining a secure full-time position which allows me to demonstrate my wide range of skills which will in turn, help me improve and expand my knowledge.

Personal Attributes:

Vast customer service skills, extremely outgoing.

Excellent communication skills.

Well suited to work in a team atmosphere.

Able to make decisions and solve problems easily.

Resourceful, motivated, and hard-working.

Able to effectively and efficiently prioritize.


Boodang Music Canada (Event Promoter/Social Media Coordinator

January 2017 – current

Keeping up to date with daily promotional tasks

informing friends and the general public of any upcoming shows

ticket sales, which includes citywide deliveries

meeting sales targets and keeping an updated count with the team leader

attending occasional team meetings

show nights: staying active on Boodang social media accounts; live streaming the event, responding to any questions or concerns fans may have, helping with setting up before doors open, helping with clean up after the event ends.

WatchIt! (Sales Associate)

March 2017 – current

Greeting customers and informing them of any current promotions and sales.

Asking open ended questions to better understand the customers needs.

Keeping display cases and watches tidy.

Processing sales, refunds, exchanges, etc.

Starting tickets for special orders, repairs, inquiries, etc.

Constantly staying up to date with current watch trends and competitors.

Basic cash handling, deposits.

Call It Spring (Sales Associate)

December 2015 – February 2017

•Greeting customers and helping them with any questions they have, getting sizes from the back room and bringing them out for them to try on.

•Ensuring that a clean, tidy and presentable workspace is maintained at all times.

•Keeping up to date with the latest trends for work attire.

•Processing customer orders with accuracy to ensure there are no discrepancies when the customer receives their product.

•Oversee and ensure all sales targets are met daily, weekly and monthly.

Spasation & Salon (Head Receptionist)

November 2014 – December 2015

Answering all phone calls, and managing a large switchboard.

Opening and closing the store, completing any duties necessary for the daily operation of the salon.

Daily cash handling tasks including, balancing floats and tracking discrepancies.

Ensuring everything is fully stocked, including the drink station

Running daily reports, such as client discount reports.

Managing a large switchboard, which including booking and cancelling appointments.

Confirming numerous appointments on a daily basis.

Receiving shipments and putting stock and supplies in a timely matter.

Wind Mobile (Wind Specialist)

March 2014 – November 2014

Opening and closing the kiosk, while completing appropriate duties.

Ensuring the kiosk stays organized and tidy.

Sorting and completing contracts and ensuring they are filed properly by date.

Selling phones, plans and accessories to a wide variety of clientele.

Striving to achieve personal and store goals on a weekly and monthly basis.


High School Diploma – M.E LaZerte High School

Legal Assistant Certificate – MacEwan University


Vivian Le, Coworker - Call It Spring 780-***-****

Daisy Savignon, Assistant Manager – Spasation & Salon 780-***-****

Connor Ross, Coworker - Wind Mobile 587-***-****

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