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Receptionist Administrative Assistant Customer Service

Location:
Stamford, Connecticut, United States
Posted:
February 06, 2018

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Resume:

Jolyn R. Jackson

** ********** ****** #** ****: 203-***-****

Stamford, CT 06902 Email: ac4c6x@r.postjobfree.com

Profile

I am a motivated individual with years of experience as an Administrative Assistant, Customer Service Representative and Receptionist. I have the ability to work independently as well as part of a team. Excellent organizational, communication and interpersonal skills. Strong desire to learn and grow.

Contract Positions

Administrative Service Coordinator 3/17 – 7/17

TimeInc (Temporary Position/Contract Worker) Stamford, CT

Extracted data from an extensive list of excel documents,

Interpreted and verifying the data to be entered into a new data base.

Test data output to ensure fields are entered correctly.

Administrative/Office Coordinator 3/16 – 11/16

Peñoles Metals & Chemicals (Temporary Position/Contract Worker) Stamford, CT

Assisted the Vice President of Finance with all Administrative duties

Assisted the Treasurer with all Administrative duties

Supported other departments within the company (Sales, Traffic & Accounting)

Entered Cash Receipts onto a spreadsheet

Entered wire transfer information onto spreadsheet

Adjusted spreadsheets indicating that invoices have been paid or still open

Archived office documents and shipped them to off-site storage facility

Kept inventory and ordered company supplies

Scanned documents

Handled all office mail and postage supplies

Administrative Assistant 11/15 – 2/16

BDO USA, LLP (Temporary Position/Contract Worker) Stamford, CT

Provided Administrative Support to the Auditors

Activated keycards for new employees

Checked inventory and ordered company supplies

Prepared packages for courier services

Handled company mail, incoming and outgoing

Scheduled conference rooms

Maintained professional appearance of the office

Administrative Assistant 7/14 – 7/15

GE Capital (Temporary Position/Contract Worker) Norwalk, CT

Supported the Risk Management team, by independently handling all assigned duties

Maintained and coordinated conference room calendars, schedule appointments and meetings

On-boarded new employees, contract workers and interns for the department

Supervised Office tenant moves

Submitted work request to Facilities and IT department

Assisted with scheduling and planning of in-house and off-site meetings

Prepared letters and memos

Created and maintained spreadsheets

Maintained records of all documents

Telephone coverage, distribution of mail; faxed, copied and scanned documents

Ordered Office supplies

Jolyn R. Jackson – page 2

Data Entry/New Accounts Clerk 8/13 – 4/14

Noble Americas (Temporary Position/Contract Worker) Stamford, CT

Created new accounts for clients and vendors (Domestic & International)

New Vendor management (ARIBA)

Collected tax information (W9 and W8BEN forms)

Entered data into CMS (Credit Management System)

Received Wire Instructions from clients and submitted to the Treasury Department

Assisted the Payroll Clerk in check distributions

Distributed Invoice to AR/AP

Edit and Proofed Spreadsheets

Data Entry Clerk 3/13 – 7/13

Diageo North America (Temporary Position/Contract Worker) Norwalk, CT

Provided assistance to the HRIS/Payroll Department

Entered New Hires into Peoplesoft

Updated employee information in PeopleSoft

Reviewed employee information (i.e. Salary, address changes, employee ID, benefits)

Modified Excel Spreadsheets

Permanent Positions

Administrative Assistant/Receptionist 1/11 – 5/12

Stamford Academy Charter High School Stamford, CT

Interacted daily with students, parents, teachers and transportation department

Reported information to CT State Department Of Education

Registered new students/discharged outgoing students and input student information into database/spreadsheet

Maintained professional appearance of the front office

Ordered company supplies, answered and directed all incoming calls and managed the school calendar of events

Administrative Assistant/Customer Service Representative 7/03 – 11/09

Southern Connecticut Newspaper, Inc (The Advocate/Greenwich Time) Stamford, CT

Development of spreadsheets for Sales Reps that display quarterly revenue

Ran revenue reports and inputted information into database

Arranged and scheduled inserts for daily and weekly distribution and scheduled advertisements that ran in all newspapers

Interfaced with Clients, Sales Reps, Account Mangers and other internal departments

Acted as a coordinator for resolving client related issues

Assisted the Advertising Director of Display Advertising department

Organized department functions and events and ordered and kept inventory on department supplies

Handled incoming and outgoing mail

Managed Display Advertising, Interactive and Classified departments’ payroll

Processed Invoices for outside vendors

Assisted the Page Layout department in “dummying” paper

Made travel arrangements for managers

Communicated daily with public regarding advertising and other department issues

Office Support Specialist 10/02 - 7/03

City of Stamford (Zoning and Planning) Stamford, CT

Submitted required information on policy and department procedures to the public

Assisted the public with Zoning questions, rules and regulations

Prepared and processed Zoning permits, EPB applications and Coastal Site Plan Review applications

Obtained and recorded customer complaints

Accepted payments for the purchase of Zoning Maps and Regulations then enter into AST400 system

Operated various office machines, including but not limited to calculator, copier and fax

Jolyn R. Jackson – page 3

Skills

Microsoft Word, Excel, PowerPoint, Publisher, Outlook and Access; Internet Explorer. Typing, Alpha and Numeric Data Entry. Windows based Caldwell Spartan (payroll software). Workday, PeopleSoft, WebEx, GEAC, Cintrix Condeco Booking Grid, Cisco Jabber (IM) and Mactive systems (printing of revenue reports and scheduling daily advertisements). Monitor and PSIS (Public School Information System) for enrolling and withdrawal of students.

Education

Microsoft Office Certificate 1994

Training Connection Business Courses, Stamford, CT

MicroSoft Office

High School Diploma 1982

Westhill High School, Stamford, CT

Art, Recordkeeping, Basic Academics



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