Randy Williams

**** ******** *****,

Snellville, GA 30039

678-***-****

ac4c6e@r.postjobfree.com

PROFILE

Dedicated Data Center Engineer with excellent technical, analytical, and communication skills demonstrated by 12 years of experience. Innovative Fiber Optic Engineer specialized in Design and Deployment of Data Center implementations and designs. Experience with purchasing products and vendor relationships. Multi-task oriented, Resourceful and Business-savvy.

SKILLS

Project Management

Fiber optic Design/Implementation

Infrastructure Cabling Solutions

PBX Telecommunication

Microsoft Office Suite (Word, Excel, Power Point, Visio)

Vendor Management

AWS

Nagios, NetBrain, Solar winds

EDUCATION

Gwinnett Technical College, Lawrenceville Georgia

Associates degree in Cisco Networking Specialist (Present)

DeKalb Technical College, Atlanta, Georgia

Associates degree in Computer Information Systems with a concentration in networking (2007)

Virginia State University, Petersburg, Virginia

Bachelors of Arts degree in History (2005)

CERTIFICATIONS & TRAININGS

Cisco Networking Specialist

Mission Critical Equipment

Certified Data Center Technical Professional (CDCTP)

Data Center Implementation Monitoring (DCIM) Project Management

Sales Force trainer

Power IQ

PROFESSIONAL EXPERIENCE

Data Center Engineer/Architect, Sykes, September 2015- present

Architect and deploy unified fabric solutions such as FlexPod designs

Project management /implementation of data center infrastructure projects and designs.

Resolve product performance issues, working with the Quality organization, manufacturing, and other organizations.

Oversee 4 large data centers- rack, stack, cable and network planning; receive tickets, deploy servers,

Manage team of data center technicians across the U.S. and South America

Troubleshoot connectivity to servers, switches routers, telephony equipment and telecom equipment as needed for various data centers

Manage capacity measurements and statistics and calculate operational metrics such as PUE,DCIE for new builds and implementations

Helped design, rack, wire, and implement new data center builds across the U.S.

Performed site surveys to validate power, cooling, space, load, and wiring requirements for new project builds before design phase

Served as point of contact on various escalations and outages

Lead projects for decommission of obsolete telecom/Network and Telephony equipment and associated cabling for companies Data centers and Colo sites across the US.

Decommissioned 8 major Data centers across the US and Canada

Implementing of Data center Policies and Procedures

Data Center Administrator, Sykes, September 2014- September 2015

Provides support to include resolution and re-engineering and facilitates all electrical environmental requirements

Validate system designs; oversees installation and server builds, and prepares change implementation documents, as well as power management and utilization reports

Responsible for IT asset management for Data Center Systems and provides reports to management and the Asset Manager in accordance with standards

Oversees all vendor installations, plan upgrades, and all technical activities

Conducts training, inspections, and status reports on Cyber center activities

Network Security Analyst, Fiserv, Financial Services Technology, September 2013- September 2014

Perform daily reviews of Security Incident and Event Monitoring (SIEM, a.k.a. ArcSight) and File Integrity Management (FIM, a.k.a. Tripwire)

Assist ETG ISO in tracking and responding to multiple types of security exception requests

Develop and maintain the Risk and Compliance SharePoint site for communicating information and providing materials to the ETG organization

Verizon Data Center Engineer, Altisource Financial Group, January 2013- September 2013

Re-design and organize data center floor plans

Installation of Cisco switches, firewalls, and routers; server configuration (DRAC, Network, Backup)

Back-up operations and virtualization ( EMC,VNX,CNX, IBM AS- 400 series, and HP), vendor escorts

Responsible for identifying defective or failed equipment in the data center and take ownership to resolution

Rack and Stack of all server equipment and networking and telephony

Facility/Data Center Operations Technician, Telex, July 2009- July 2012

Experience in high level production at a multi-million dollar Colocation center; performing the following duties: terminating fiber, DS3,DS1, and Ethernet (25 pair Abam, cat 3,5,6, timing cables, Unix, Linux based servers, Microsoft exchange, VM ware, load balancing of distributions of power, and a variety of network problems)

Maintained all mission critical equipment ( HVAC, UPS systems, generators, CRAC units, chiller units, performed minor electrical work and worked on fire suppression system)

Responsible for trouble tickets and customer service

Rack and stack of all network equipment and servers

Data Center Engineer, Hewlett Packard, September 2005- July 2009

•Helped build and design two new HP data centers

Configured and installed all servers and peripheral hardware in a mission critical high production data center

•Managed all cabling infrastructures, labeling schemes, and installed new initialized hardware for Hp

•Rack and stack of all data center equipment, Patch panels, servers, switches, routers, and firewalls.

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