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Sales Manager

Menomonee Falls, Wisconsin, 53051, United States
February 06, 2018

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MOBILE 262-***-**** EMAIL

LINKEDIN HIGH PERFORMING SENIOR SALES and OPERATIONS LEADER with extensive successful sales and team management experience ready to deliver improved strategy, training, process and results. A positive change agent with background turning around faltering sales teams and clients, providing structure and accountability and raising the bar with continuous improvements and expectations. Disciplined yet agile organizer skilled at prioritizing work streams, building consensus and troubleshooting to meet challenging goals in fast-paced environments. Dynamic communicator, with unceasing commitment to excellence and exceedingly strong relationship building skills. Expertise

• Sales Strategy

• Account Acquisition

• Client Management

• Leadership Development

• Strengthening Partnerships

• Coaching & Sales Training

• Project Management

• Program Development

• Performance Management

• Sales Meeting Management

• Turnaround Specialist

• Client Negotiations

• Process Improvement

• New Business Proposals


Professional History

Nassco Inc., New Berlin, WI (2016-2017)


Lead sales strategy and direct continuous sales increases through training and incentives for a high performing 10-member sales team, delivering $20M+ in annual revenue for a janitorial and packaging goods company catering to the education, hospitality, healthcare and manufacturing industries.

• Increased sales Year over Year (YOY) 4% by implementing measures to increase engagement, motivation and accountability with the sales staff

• Secured initial $300K contract with Milwaukee Bucks for new arena with commitment for future annual spend Fisher Truck Service, Germantown, WI (2016)


Recruited to increase market share and identify and strengthen long-term relationships with solid waste and recycling providers throughout the Midwest.

• Developed improved training and engagement program, decreasing employee turnover by 20%

• Increased company revenue by 15% through performance and process improvements

• Established Standard Operating Procedures (SOW) for operations and safety training, reducing the number of accidents and reportable injurie by 105 incidents

Lake Country Disposal, Menomonee Falls, WI (2015-2016) GENERAL MANAGER SALES MANAGER

Hired to revamp the underperforming business and increase market valuation for future sale of a 50-year-old commercial services waste management company. Created and executed a growth focused action plan to optimize core business functions including planning sales, marketing, operations, staffing, logistics, administrative, financial and performance management.

• Developed a comprehensive 3-year strategic and operational plan to increase company valuation by 200%

• Improved productivity from 35 years per hour to 48 yards per hour for front load trucks

• Reduced overtime hours by 30% YOY

• Led all aspects of business improvement, producing 240% increase in commercial business revenue and 70% increase in overall revenue within 5 months

• Company eventually purchased by a Chicago firm for $6.5M Trees On The Move, New Berlin, WI (2013-2015)


Directed the end-to-end improvements of all aspects of award-winning four season commercial and residential landscaping company, focusing on increasing productivity, market share, revenue and profitability. P a g e 2


• Developed and executed a sales plan and re-engineered sales processes to increase revenue by 60% in 2 years, from

$5M to $8M while increasing profit margins by 25%

• Increased productivity by 25% through implementation of operational best practices, improved workflow mapping, continuous improvement initiates and creating a culture of employee driven accountability

• Reduced operations cost by 20% by re-thinking and re-engineering dozens of legacy processes throughout organization and by investing in select high ROI tools and technology to work more efficiently ProShred Security, Milwaukee, WI (2011-2013)


Directed operations, sales and growth strategy as general manager and principal business development executive for world leader in secure shredding, document destruction services company.

• Assisted company and 22 franchises with sales process improvement initiative to increase sales 15% in a year

• Increased productivity by 20% while reducing overtime by 30% through implementation of routing changes with a new efficiency tool and improved staff training

Waste Solutions Now, LLC, Brookfield, WI (2009-2011) PRINCIPAL CONSULTANT

Drove continuous improvements throughout businesses serving commercial and industrial clients. Developed prospects and client acquisitions, and assessed and created high ROI business optimization plans.

• Developed and implemented a new service offering within a major client, adding $3M in high-margin sales revenue during the company’s off-season utilizing existing resources and infrastructure

• Increased revenue by $3M which brought companies revenue to $12M per year

• Densified routing and utilized subcontractors to increase overall margin by 7% YOY Waste Management, Inc., Milwaukee, WI (1992-2008)


Led sales and marketing in Wisconsin – Upper Michigan with a staff of 60 employees delivering $365M in sales.

• Ranked #1 in new services marketing while improving YTY EBIT 10% through driving sales initiatives focused on entering new markets, cross-selling to existing customers and improved upselling to all customers

• Delivered $750K of EBIT by reengineering the organization into sales channels to increase market segment focus and accountability, creating a team-sales approach to maximize revenue growth and profitability


Responsible for performance of 25-member sales team including inside-outside sales, account management and customer support, delivering $250M in annual revenue with major accounts such as WE Energies, Roundy’s, CG Schmidt, Quad Graphics, United Water, Summerfest, Stericycle, et al.

• Led sales hiring and training initiatives, achieved 15% increase in sales volume, reduced employee turnover by 30%, and implemented new pricing initiatives that increased profit margins 20%


Directed a high-volume trucking/logistics operation, managing performance of 140 employees and 85 routes with an annual revenue of $60M. Selected to Circle of Excellence for outstanding leadership and contributions.

• Reduced reportable incidents/injuries 30% in 2 years, implemented an attendance policy that reduced absenteeism and turnover 15%, and led a technology initiative to deploy GPS based real-time dispatching Previous roles:

DIVISION SALES MANAGER – Led sales and marketing, delivering $80M in sales with 33 employees ACCOUNT EXECUTIVE – Grew territory revenue $600K in first year, adding 700 new accounts within 4 years Education

Business Studied Business Management

Milwaukee Technical College & University of Wisconsin programs

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