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Sales Electrical Engineering

Location:
New York, NY, 10023
Posted:
February 03, 2018

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Robert V. Moel

*** **** *** ******, #** New York, NY 10023 347-***-**** ac4bzb@r.postjobfree.com Skype: robert.moel LinkedIn: https://www.linkedin.com/in/robmoel PROFILE

Over thirty years of experience as a senior executive in managing and upgrading complex telecommunications and service businesses. Seventeen years of turn-around experience as a Division President: turning poorly performing field operations into ones that are more competitive exceeding growth goals and using capital more effectively. Five years of experience in creating new functions and businesses within a larger enterprise. Possess detailed understanding of the technology and its economics. Ability to foster change without fear. KEY SKILLS

Profit Maximization P&L and Capital Management Problem Solving with Analytics

Strategic Planning Cost Reduction and Control Process Re-engineering, & Restructuring

Function and Division Consolidations Telecommunications Engineering Sales, Marketing, & Bus. Development

Field Service & Call Center Management High Dimensionality Data Operations Start-Up and Acquisitions

Asset Management and Disposition Technology Investment Analysis Engineering & Construction Management EXPERIENCE

Principal, RVM Consulting New York, NY 01/15-present Provide data analytics, business development, and operations support to clients. Clients and projects include:

Time Warner Cable – Negotiate contracts with large vendors, provide internal consulting support. o Created internal set-top device inventory for understanding obsolescence, deploy-ability, and functionality. The output of this work was used to improve our negotiating with set-top vendors, improve retirements and capital spending, and identify week device performers. o Modeled an index for equipment obsolescence on approximately 50 variables using statistical clustering and principle components analysis on several hundred varieties of set-top boxes using R. This model was then used to make recommendations about which models should be retired to remove the worst performers constrained by capital spending. o Created a model using optimal control theory to discover the optimal point in time to begin equipment retirements.

o Created time series models that improved capital forecasting for equipment purchases. o Modeled optimal depot locations using the k-centers algorithm coded in Python to find the best places throughout the network to locate spares caches.

World Wide Supply – Assist with business development by providing introductions to key players in Cable TV industry, assist on sales calls, and draft appropriate pitches to potential clients.

Adakin Capital LLC – Work with this family practice to provide business insight to telecom equipment sellers, identify key technology trends, and provide thought leadership in this area.

Accenture -- Subject matter expert in telecom and analytics work: o Large telecom client: Create database models to evaluate 6-million customer records and approximately 20-million tickets to identify equipment that had higher than expected number of faults. Create reports, by state, equipment type, region, etc. using R and SQL. Supported other aspects of this large cost reduction engagement including using analytics to support vendor equipment negotiations – vendor was charging different rates for essentially the same support for different parts of the business. Used non-parametric modeling on very dirty data to examine and model technician completion times for various task types. Showed that reducing target times could lead to significant cost reduction without noticeable changes in performance. o Large Domestic Cable TV Client: Provided business introductions to key staff. Helped to generate analytics approaches for identifying the best routes for laying new fiber optic cables by selecting amongst possible fiber routes.

o Large International Cable TV Client: Created modeling approaches for forecasting bandwidth and identifying when it crossed a threshold, used the output from this model to inform a logistics model that determined if an optical node should be re-engineered and split during the fiscal year from amongst numerous candidates. Additional inputs include spatial data, customer profitability, and other parameters. This is ongoing work.

o Large European Telecom Client: Provided subject matter expertise on equipment reliability tracking.

MDSi – Support business plan development for new division including creating business plan and revenue/cost forecasts. This project will result in the creation of a new division focused on helping new and existing clients use the data they currently have to make better decisions around equipment deployments.

CSA Engineering – Provide subject matter expertise to win bid with New York State’s Empire State Development Managed Broadband Deployment Projects ESD Broadband Program Office – Field Audit. The state had awarded various broadband providers funds to build broadband into rural areas of New York. RVM Consulting designed and proposed an audit rubric to determine if the applicants designed and built networks capable of delivering the specified broadband service Robert Moel Resume, Page 2

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Adjunct Professor, Rensselaer Polytechnic Institute – Lally School of Business, Troy, NY Spring 2016

Created all teaching and lecture materials for Supply Chain Analytics (MGMT 6973) for the Lally School of Business. Provided weekly instruction to a class of 18 masters students. Students learned analytical techniques using R, R Studio, Excel, and supply chain data including bootstrapping, creating Markov chain models, making statistical tests, and other techniques. Students also explored strategic issues regarding supply chain management through the use of case studies. Students were then required to assess and evaluate information, draw conclusions, and make management recommendations about tactical and strategic supply chain issues.

GVP Asset Lifecycle Management & Business Affairs, Time Warner Cable, New York, NY, 01/12- 12/14

Created a new organization serving the entire enterprise as well as providing C-Level recommendations on strategies around the use and purchase of our network and customer assets, their configuration, use, obsolescence and disposal. Negotiate all significant business relationships with top 100 vendors totaling over $3 billion in spending. Key achievements include:

Negotiated with our top vendors on terms, value, and specifications for all consumer premise equipment

(CPE), engineering equipment, and other major product categories. Achieved over $50 million dollars in savings.

Reorganized and consolidated existing, fractured warehouse structure into a more cohesive, nationwide organization. Reduced operating expense by more than 8% and reduced headcount by 100.

Launched a new program managing obsolete customer equipment and equipment re-use. This project saved the company at least $50 million by maximizing equipment terminal value using multi- dimensional statistical analysis of auction data.

Created a nation-wide engineering equipment disposal system that has generated proceeds and savings in excess of $10 million per year.

GVP Healthcare Solutions, Time Warner Cable, New York, NY, 03/10-12/11 Created a new division focused on the unique requirements of the healthcare vertical. This vertical has a potential of ~$100 million in revenue within five years. Key achievements include:

Launched two new products, Internet Protocol Security Virtual Private Network (IPSEC VPN) and Secure Video Teleconferencing in ten-months and for less than $1-million and generating more than $6-million in the first 18-months. These launches included

o Working with regional teams to determine timing and pacing of product launches including creating budgets, marketing, and training

o Negotiating partnership agreements

Created strategies, informed by launching in the healthcare vertical, to develop plans for launching in other segments including banking and finance, education, and manufacturing. Division President, Time Warner Cable, North Texas, 08/06-02/10 Chief Executive and Operating Officer responsible for $589 million in revenues, $146 million in capital, and approximately 1,800 employees serving 473K basic video, 312K digital video, 295K HSD, and over 90K telephone customers. Duties included sales, marketing, technical operations, customer operations (for commercial and residential), accounting and finance, and public/government affairs with dotted line responsibility for advertising sales. Key accomplishments: Completed a 16,000-mile upgrade/bandwidth expansion, led the transition from Comcast to Time Warner including CWA decertification, reduced thirty-eight different channel line-ups to four, and launched MetroSports North Texas, an all-sports channel featuring high school and minor league teams. Division President, Time Warner Cable, Southwest Texas, 11/04-08/06 Chief Executive and Operating Officer responsible for $444 million in revenues, $71 million in capital, approximately 1,400 employees serving 534K video, 192K internet, and over 42K telephone customers in southern, western, and northern Texas. Duties included sales, marketing, technical operations, customer operations, accounting and finance, and public/government affairs with dotted line responsibility for advertising sales. Key accomplishments: Grew cash flow by $14 million in 18 months including covering nearly $9 million in hurricane Rita repairs and revenue losses. Excluding the hurricane, that would be nearly $23 million in increased cash-flow or around 23% growth. We followed this up the following year with growth of nearly 25% -- prior years’ growth was in the single digits. Division President, Time Warner Cable, Kansas City, MO 11/02-11/04 Chief Executive and Operating Officer responsible for $278 million in revenues, $44 million in capital, and over 800 employees serving 300K video, 116K internet customers, and over 15K telephone customers in the greater Kansas City area. This division faced intensive competition from two over- builders, Everest (an Aquila Company), and Unite (privately owned) as well as competition from DirecTV and Dish Network. Duties included sales, marketing, technical operations, customer operations, accounting and financial operations, Metro Sports (a local all sports channel), Metro Weather (a local all weather channel) Robert Moel Resume, Page 3

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and public/government affairs with dotted line responsibility for advertising sales. Increased cash-flow growth from 6% to over 10% two-years later.

Division President, Time Warner Cable, Shreveport, LA 12/99-11/02 Chief Executive and Operating Officer responsible for $39 million in revenues, $6 million in capital, and 170 employees serving 62K video, 5K internet customers in the Shreveport, LA market. This division had serious operational, marketing, and sales problems and required immediate and significant changes. This market faced competition from DirecTV, and Dish Network. Duties included sales, marketing, technical operations, customer operations, accounting and financial operations, public/government affairs, and advertising sales. Increased cash-flow growth from around 10% to over 15% in 18-months. VP & General Manager, Time Warner Cable, Los Angeles Division, CA 12/95-11/99 Full P&L responsibility for about $100 million in revenue, a capital budget of $18 million, and a staff of about 450 employees serving 202,000 customers in the Los Angeles and Orange County markets, the second largest and one of the most competitive media markets in the U.S. Negotiated franchise renewals for about 85,000 customers in Los Angeles and Orange County. Managed major upgrade and re-market of 1400 miles of cable facilities with 100k customers in Orange County, re-branding our product, and instituting digital ad insertion region-wide.

VP Operations, Time Warner Cable Houston, TX 02/93-12/95 Managed the daily operations for 250,000 customers, the 8th largest cable system in the US and the 3rd largest division in Time Warner, with an operating budget of $20 million, a capital budget of $52 million, and a staff of 450 employees. Reorganized the Technical Operations department which resulted in an ongoing savings of over $100,000 a year and increased focus on customers and their needs. Additional Roles with Time Warner Cable, Paragon Cable (a Time Warner Affiliate), and Winthrop Pharmaceuticals – Details upon request

EDUCATION

M.S. Statistics, Texas A&M, College Station, TX 08/12/2016 M.S. Electrical Engineering, California State University, Long Beach, Long Beach, CA 12/21/1999 Graduated TBΠ, EKN, & ΦKΦ. Dean’s Honor Role, Outstanding Graduate Student in Electrical Engineering for 1999

M.B.A. Finance & Accounting, Columbia Graduate School of Business, New York City, NY 10/28/1987 Graduated Deans Honor Role, BΓΣ, Winner of the BΓΣ Scholarship Award for 1987 B.S. Electrical Engineering, Rensselaer Polytechnic Institute, Troy, NY 05/15/1981 Private Equity Deal Camp, Columbia Graduate School of Business, Montauk, NY, 12/2016 PATENTS

System and method for managing service facilities in a service enterprise – #8,200,519, awarded 06/12/2012 This patent created a probabilistic algorithm that determines the ideal number of service areas given a random distribution of appointments

LICENSES AND CERTIFICATES

Professional Engineer, Electrical Engineering, State of Texas, #79764 06/94-Present SAS 9 Base Programmer, SAS Institute, Awarded 12/2013 SAS 9 Advanced Programmer, SAS Institute, Awarded 5/2015 PROGRAMMING LANGUAGES

Python, R, R Studio, SAS, SAS SQL, Minitab, LaTeX, TexStudio, Texmaker, Microsoft Office Suit HONORS AND AWARDS

Most Improved Cable System – Southwest Division (2006) Leadership – Time Warner Inc. (2006)

Pathfinder – Mid-America Cable TV Association (2004) Broadband Communications Engineer – SCTE (1991)

BOARD MEMBERSHIPS AND POSITIONS

315 Apartments Corporation (2013) board member, (2015-pres.) president Business Analytics Advisory Board, (2014-Pres), board member Craft Guild of Dallas (2008 –2010) board member, (2010) treasurer Texas Cable Association (2004 – 2010) board member, (2007-2008) Co-Chairman, (2008-2009) Chairman,

(2009-2010) Immediate Past Chairman

Missouri and Kansas Cable Telecommunications Association (2001 – 2004) board member Louisiana Cable Telecommunications Association (1999-2000) board member Southern California Cable Telecommunications Association (1992-1998) board member, (1998) President Orange County Forum (1993-1998) board member, (1998) Vice President, Membership



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