Vanessa R Ealy
Tampa, Florida, *****
ac4bvo@r.postjobfree.com
Professional Summary
Solid 21 years of experience working in Operations with extensive experience in assisting organizations achieve goals across various lines of business
Excel in guiding diverse teams including global teams to fulfill business requirements
Focuses on adding value to teams by adopting best practices, collaborating and communicating effectively
Consistently striving for continuous improvement while ensuring a high level of professionalism
Exceptional Customer Service skills
Professional Experience/ Career Track
2012 – 2017 (December): Senior Operations and Administration Assistant– Ricoh Americas Corporation
Managed the day to day operations of the Ricoh office (Office Manager) being the sole point of contact between the executives and internal/external clients as well as vendors
Worked closely with the sales team on request for proposal documents and other customer related activities including on-site demonstrations
Assisted the Software Contracts Department acting in the role of a Business Analyst working with customer contracts renewals
Assisted the Human Resources Department with new hire and terminated resources paperwork as well as providing assistance when needed in a HR assistant role
Assisted Global teams with scheduling conferences and executive meetings, effectively communicating with the teams on logistics of the office and nearby accommodations
Worked closely with all Ricoh vendors such as FedEx, UPS, US Postal teams monitoring all shipment in an out of the office
Worked closely with Ricoh Asset Management with new equipment as well as lease expired paperwork
Managed the relocations and moves of equipment for several large district schools such as Hillsborough County, Pinellas County, Pasco County and Hernando County
Worked closely with the billing departments on all billing for the district schools
Developed and carry out an efficient documentation and filing system
Worked with the service department troubleshooting the devices (printers, faxes, network) within the office environment
Provided a high level of customer service to all internal and external customers
Project Coordinate internal projects with various teams
Project Manage the office conversion to the new world of work, working closely with the building teams
2011 – 2012: Senior Law Firm Site Specialist (DLA Piper) – Ricoh Americas Corporation
Organized and assisted in preparing legal documents along with validating quality and accuracy of preparation
Provided staff training on workflow procedures including the overall functionality of the multifunction devices and other office equipment
Ensured the quality of daily operations is consistent with audit compliance procedures
Maintained positive working relationships with all departments communicating effectively and in a professional manner
Completed all site reports and month-end management reports
Managed the monthly site financial results working on declining balances and reconciling profit and loss statement
Worked closely with the attorneys assisting when requested on organization of case files 1998 - 2009 Judiciary Legal Secretary, Executive Assistant to the High Court Judge of Trinidad and Tobago
Provide clerical support (receive and transcribe legal dictation) for the Supreme High Court Judge
Prepare a variety of reports and legal documents for criminal procedures in the Supreme Court of Trinidad and Tobago
Open and Maintain legal files, with direction from the judge, research, prepare and file legal documents with courts and other agencies
Collect basic information from attorneys, witnesses, plaintiffs and defendants
Provide case management assistance and tracking of litigation documents
Review legal documents for recordation or disposition
Respond to inquiries from the general public on cases and court logistics
Arrange and Confirm trial dates and prepare case calendars
Schedule court appearances for high court judge
Prepare and send court orders to participating parties
Assist in preparation and monitoring of court departmental budget including court fee payments
Manage paperwork on the selection of a jury and keep track of court performance statistics. 1995 - 1998 Administrative Assistant, Service Commission Department, Trinidad and Tobago
Perform administrative and secretarial duties on behalf of Senior Management.
Prepare letters, compile and compose on the basis of the subject matter
Establish and maintain files,
Prepare management reports and perform other supportive duties.
Maintain confidentiality at all times on all work performed Professional Education
High School Diploma
Paralegal Studies Certificate
Currently Pursuing an Associates in Business
Computer Skills
Microsoft Office suite (Access, Word, PowerPoint, Excel).
General Office Windows Systems
Oracle Systems
SharePoint Systems
References available upon request