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Human Resource Customer Service

Hudsonville, Michigan, 49426, United States
55,000 yrly
February 03, 2018

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**** ******** ***** ***********, ** 49426 / H: 616.***.**** /C: 616.***.****


Successful Human Resource Generalist with 20+ years of experience in a large automotive company. Practical understanding of business needs, energetic, organized & professional. Executive Administration to CFO & Plant Manager &Staff.


Computer program systems, windows, excel, power point, lotus notes, visio, calendar plus, geneva, SAP, kaba payroll, AS 400, EBP, FMLA, Benefits, Customer Service Staffing and recruiting professional, Performance management strategies, Benefits administered when needed, Employment law knowledge, orientation training. I9 Verifications, Confidence in my work, Solving Skills, Proactive, Willingness to travel, Fast learner, Understanding of employee relations, employee engagement, Organizational changes, Diversity and inclusion.


Benteler Automotive Grand Rapids, MI - August 1984 – May 2013

Machine Operator – Quality - Human Resource - Administrative Assistant to CEO and Plant Manager – transferred to Holland when Hall Street plant closed.

Benteler Automotive Holland Human Resource / Payroll – May 2013 – October 2017

Administer company benefit plans providing assistance to associates on benefits and payroll issues.

SAP receiving and payroll.

Responsible for recruitment and selection salary and hourly process. Assures company compliance with reporting, tracking and retention requirements.

Coordinate & assist all new associate orientations.

Responsible for proper maintenance of human resource files and database. Assures compliance with government and company requirements for record keeping and retention.

Process pay/status adjustments.

Safety committee – conducts safety walks within the facility.

Creates reports to support the needs of the facility. And to Germany.

Participates in planning special events and plant communications.

Assists and advice in the proper application of regulatory issues, including but not limited to FMLA, ADA, and Workers Compensation.

Coordinates internal investigations related to any regulatory compliance issues as well as company policies.

Process requests and investigates associates issues in the grievance/fair treatment review process.

Successfully fulfills an employee advocacy role within established guidelines and company principles. Help the employees.

Coordinates internal job posting system, shift change request and other workforce alignments.

Administers grants, and educational assistance programs.

Support for employees.

Help with employee grants skill trade program.

Variety of secretarial and generalist jobs duties.

Lead A3 groups

Use metric data to enable business accounting.

Build relationship with union and management.


Hudsonville High School – Hudsonville, Michigan graduated in 1978 – General studies

Grand Rapids Community College – Business / Law

Muskegon Business College - Business / Law / HR


William Wright - Benteler Automotive - Manager


Doug Owenby - Vice President CEO Nexteer (saginaw)


Shawn Turner - Trucker



Attended many classes for HR. Attended the Change the Culture classes for Benteler Automotive

Health Screening, Vision Testing, Team building events with hourly and management, Traveled to other facilities for working in the office and on production floor.

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