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Manager Management

Lagos, LA, Nigeria
80,000 USD per annum
February 03, 2018

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Surname: Ekenobi

Other Names: Don Ezeabia

Date of Birth: December 18, 1969

Sex: Male

Marital Status: Married

LGA / State: Oji River / Enugu State

Nationality: Nigerian

Contact Address: 16, Austin Coker Drive,

Harmony Estate, Off College Road

Ogba, Ifako/Ijaiye, Lagos State

Phone Number: 080********, 081********



To attain global recognition professionally by securing a challenging job in a well organized institution and impact remarkably to achieving corporate goals.


Passion for excellence results, Self driven, high level of self-motivation and self-accountability, good investigative and analytical skills, good in project management, very logical, creative, healthy level of confidence, enthusiastic, honesty, and trustworthiness, etc.


University of Nigeria, Nsukka

B. Sc Computer Science, Second class, upper division (2.1) 1991

University of Calabar, PGD Management 2001

Boy’s High School Awkunanaw, Enugu 1986

Ordinary Level General Certificate Education (GCE) 1986


Oracle Certified Professional (OCP), Database administration

Certified Information Systems Audit, CISA

Association of Chartered Certified Accountant (ACCA) – in view


Enugu Electricity Distribution Company Oct 2014 to date

Position: Manager, Billing


Coordinate all billing, analyzing and reporting activities for bills.

Review billing data and submitting approved data to our Data Center.

Attend to customers’ complaints arising from billing and payments diligently.

Monitor marketers on bills distribution, meter reading, capturing of new customers, maintenance of old customers, and cash collection, tariff reclassifications.

Use the imported energy by feeders to analyze billing processes categorized by tariffs within District.

Ensure prompt production of bills and distributions to service centers.

Vet bills produced prior to distribution (Quality Control)

Prepare management reports on billing, vended accounts within any specified period, collection, and outstanding payments.

Produce reports on billing efficiency, collection efficiency, ATC&C Loss

Evaluate the performance of the marketers and Service Centers through their monthly cash collections, newly captured customers, tariff classification, maintenance and services to the old customers.

Supervision of Customer Records Maintenance Document (CRMD), Customer Accounts Adjustment Document (CAAD) for outstanding balance adjustments, other maintenance documents.

Production of post-billing reports such as MPR reports, revenue analysis by tariff, billing status, RED data analysis, marketers/Service Centers’ performance analysis, other reports for prompt management decisions

Participate in the development and management of alternative billing channels.

Audit energy consumed by credit and prepaid customers within the district

Coordinate our monthly pre-billing meeting with Revenue Cycle Services, Operations, Data Center, and Accounts Departments

Teknospecs Limited Jan 2013 to Sept 2014

Position: Senior ICT Consultant


Sourcing of clients and Marketing of our services

Users’ specification, designs, Systems development, various levels of testing, implementation and maintenance using various testing tools with agile methodology

Supply, installation, and maintenance of hardware and software to our clients.

Evaluation of production software for clients:

-Evaluated newly acquired banking software for Cornerstone Loans and Saving Ltd

-Evaluated a newly acquired banking software States Microfinance Bank Ltd

Design and development of accounting/inventory packages for companies

Conduct training/seminars, both onsite and offsite

Design of both static and dynamic websites

FutureView Financial Services Limited Feb 2008 - Dec 2013

Position: Manager, Audit & Control / Risk Management


Conduct ongoing periodic audit program and exposure analysis to detect new threats and recommend measures to mitigate them.

Audit physical and logical security controls on company’s assets, operations and infrastructures to ensure compliance to standard.

Review concurrent audit programs that are embedded in production software and database for online real time alert/report of critical errors, irregularities, or frauds.

Implemented a trigger system that monitors production database anomalies and report real time.

Participate in design and implementation of enterprise wide application package (systems development life cycle in agile) and/or software acquisition to ensure that adequate controls are incorporated into the system’s specifications and test plans in line with acceptable standard.

Leader of a team that successfully designed developed and implemented Mortgage Banking software for Futureview Mortgages Ltd using .NET and crystal reporting tool.

Audit and review the onsite and offsite backup/restore of data, and plans for disaster recovery controls and other disruptive events.

Review and monitor daily transactions listing (DTL), general ledger (GL) and audit trail reports for any systems errors resulting to imbalance in GL, then trace and reconcile the problem within 12 hours or escalate it.

Design daily/monthly/yearly reports using crystal reporting system to generate timely and accurate reports for management's decisions.

Query production database with audit command language (ACL) to generate timely and accurate reports for management’s decisions.

Nigerian Deposit Insurance Corporation, NDIC (Managing Metropolitan Bank Ltd in liquidation)

Position: Manager, Head IT Jan ‘07 - Jan ‘08

Project team leader covering six failed banks to migrate, integrate and consolidate all failed banks’ production database that is driven by common production software.

Check point presentation to NDIC management on status of work done. Data extraction, writing scripts to produce customized reports to provide required management information.

Write up on creditors/debtors for management and/or court needs and decisions.

Extract data, preserve, analyze, and present them to management that ensure acceptance for forensic needs.

Metropolitan Bank Limited

Position: Deputy Manager. Head Security Admin Dec 05- Dec 06

Head team, internetworking design, implementation and management.

Manage configuration register, security access list.

Identify security threats, proactively devise measures to mitigate them

Review IT security policy, in line with our strategic objectives to identify gaps, recommend solution and ensure implementation.

Conduct ongoing periodic security program and exposure analysis to detect new threats provide cost effective controls to mitigate them.

Constant review/monitor access control logs, data access logs, network activities and event logs, error reporting log, and audit trail reports.

Produce network availability and reliability reports.

Manage onsite and offsite backup and restore of data, review plans for disaster recovery controls and other disruptive events.

Monitor password management controls for users’ identification, authentication and privileges to access network resources.

Oct 02–Sept 04

Position: Deputy Manager, Head banking software/Database Admin

Configuration and customization of our banking application, Bankmaster and later T24 using oracle platform.

Design database structure, create tables, and monitor usage, collect performance statistics and tune the database.

Ensure availability of technical and users’ manuals and trained users.

Ensure that new software or major updates are fully tested and integrated in test server before deployment to production server.

Write scripts to extract data from our banking software to generate timely management reports to supplement our banking application shortfalls.

Monitor daily transactions listing (DTL), general ledger (GL) and audit trail reports for any systems errors resulting to imbalance in GL, then trace and reconcile the problem within 12 hours or escalate it.

Ensure EOD, EOM & EOY activities are effectively carried out and documented promptly, generated reports are timely distributed.

Feb 99-Sept 02

Position: Asst Manager, Head, programming/Technical Support unit

Liaise with head of departments for their software needs and carry out feasibility studies, analysis, design, and develop the software.

Lead a team that automated these in-house application packages:

Profitability/Productivity Ratios to guide management in strategic and profitability decisions.

Payroll/Personnel application package for the bank.

Fixed Asset application package (FASSET),

Foreign Operations/Fx package (FOPS),

Online Lagos State Revenue Collection Systems, all CBN/NDIC/NDLEA interfaces and e-reports for financial Control and Risk Management units.

Designed a system that interfaces with production database, extract data and process the data to generate reports for Risks management, financial control, marketing departments, etc.

Liaise with hardware vendors for scheduled maintenance and repairs within 24 hours and update maintenance logs.

Management Support Systems Limited

Position: Senior Systems Analyst, Jan 1996 – Jan 1999

Liaise with clients for their software needs and specifications.

Carry out feasibility studies, analyzed and design proposed systems for our client.

Leader of a team that designed and successfully implemented a plate numbering systems and an accounting package for Federal Road Safety Commission (FRSC) of Nigeria, a manufacturing package for Abosedelhyde Laboratory PLC and Wordsmiths Ltd, inventory and accounting software for Gemini Drugs Ltd and O’Neil Global inc

Train our clients on our products and operating systems, Microsoft office


Expert in Strategic Planning,

Good project management and coordination Analyzing information using Agile methodology

Data Center Management, Developing Budgets, Quality Management.

Expert software development from the start to deployment using many tools like VB, .NET, PHP, C++, SQL, MYSQL, ORACLE, and reporting tools to roll out application packages paying good attention to details.

Excellent in systematically troubleshooting complex problems to rewarding conclusion.

Proficient knowledge in design, analysis and developing software for financial, inventory and billing software, payroll and personnel management, excellent in many reporting tools like crystal reporting tool.

Highly proficient level of stress management, good in project management.

Strong decision making skills, strong management and leadership skills

Good in verbal/written communication and presentation skills.

honest, trustworthy, enthusiastic, respectful, humble, and flexible.

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