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Manager Quality Assurance

Hammond, Louisiana, 70403, United States
February 03, 2018

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***** *** ********* *** *** *04w Hammond, LA 70403

817-***-**** Cell w


Proven leader with over 25 years of experience in management, beverage manufacturing, water bottling, water purification, wastewater treatment, safety program implementation and regulatory compliance. Versatile manager with demonstrated results in ISO 9001, ISO 22000 and ISO FSSC 22000 food safety Certifications, Total Quality Management, Lean Manufacturing, Quality Assurance/Quality Control, safety and environment. Extensive knowledge in the areas of HACCP, HPLC, GMPs, FDA, OSHA, EPA and State of Texas, Hawaii and Louisiana regulations.


4/17 to Plastics Manager

Present Smitty’s Supplies Inc.; Roseland, LA

Responsible for managing all aspects of the plastics department on safety, production,

Quality, Training operators and packers, production efficiencies, budget and

equipment maintenance. Also, assisting the Quality Team on preparation for the ISO

audit. Supporting the Production department by taken over 4 production lines to

improve safety, production efficiency and to improve quality.

Daily reporting to the President of the company on the performance of the Plastics

department, on the ISO progress and on the safety and production efficiencies of the

4 production lines.

09/14 to Quality Manager

04/17 Graham Packaging Co; Hammond, LA

Responsible for the administration and management of all aspects of the plant’s quality program for all containers working through the plant quality, production, and logistics personnel. The responsibility includes management of internal / external relationships relative to quality (including supplier, customer, and regulatory compliance), management of internal quality control systems, process critical control points, and quality performance improvement and awareness. As a member of the Plant’s management team the Quality Assurance Manager also has shared responsibility for overall Plant operations, especially safety and efficiency.

Utilizing the following quality tools SPC Infinity QS, Layered Audits, Gemba Walks, Tier Process, Problem Solving Events with Corrective Preventive Actions and Quality Improvement Teams to improve the quality of the product, reduce the product on hold and improve efficiencies.

Enhance the workforce knowledge base of quality systems, objectives and expectations through training and coaching of employees; communication of job expectations and this include temporary employees.

I’m part of the Management Safety Committee to ensure a safe working environment for all employees targeting a zero accident incident rate. This is accomplished thru quarterly safety audits of the plant, monthly training on LOTO, forklift safety, JSAs, hand safety, slips, trips, falls, ladder safety, fire extinguisher safety and Hazard communication.

09/11 to Plant Manager – PET Division

09/14 Pacific Allied Products; Oahu, Hawaii

Responsible for manufacturing, operations, maintenance, safety of the plant, scheduling, sanitation, shipping, receiving and inventory control at a water bottling and PET container facility. Managed 40 employees. Work closely with the company’s customers, on a regular basis, to continually provide outstanding service as their needs change.

Pacific Allied maintains 3 lines, including bottled water, PET injection and PET containers. Yearly production of 150,000,000 preforms and 5,000,000 cases of water. Maintain $1,000,000 budget. Use Reverse Osmosis water filtration system.

Improved production efficiencies by 40% from 2011 to 2012 and by 30% from 2012 to 2013. Assisted the Quality Systems Engineer with the ISO 22000, ISO FSSC 22000 and ISO 9001 certifications of the PET Division. Led several process improvement projects to make Pacific Allied more cost competitive.

01/09 to Plant Manager

09/11 AL-Morrell Development; Baghdad, Iraq

US Army Military Base

Managed the Production, Quality Assurance and Maintenance departments of a water bottling facility that bottled 15,000,000 cases of water annually for the US military personnel in Iraq. Trained managers and employees on GMPs, HACCP, FDA regulations, sanitation of production equipment and water processes, EPA regulations, Plant Safety, US military regulations on bottled water and the company’s policies. Maintained the water plant to be in compliance with the US military standards, US Federal Government standards and AL-Morrell’s Policies and Procedures. Interacted with top military personnel on a regular basis. Managed 70 employees. Used Reverse Osmosis water filtration system.

Implemented steps that improved efficiencies in the production, quality assurance and maintenance departments. Trained employees and managers on safety standards and procedures that significantly reduced safety issues.

10/06 to Quality Assurance/RO Manager

01/09 AL-Morrell Development; Iraq

Victory Base Complex and Al-Taqadum Base

US Army Military Base and US Marine Military Base

Managed the Production, Quality Assurance and Maintenance departments, as well as the RO water treatment plant for facilities that bottled water for the US military in Iraq. Produced 15,000,000 cases of bottled water annually. Trained managers and employees on GMPs, HACCP, FDA regulations on bottled water, sanitation of production equipment and water processes, EPA regulation on bottled water, US military regulations on bottled water and the company’s policies. Responsible for the health and safety of the employees as per the US military regulations and company policies. Managed 65 employees.

Improved process in the production, water treatment and sanitation departments that increased quality and productivity. Liaison with the U.S Military Base Commanders, on a daily basis, regarding the operation and security of the water plant.

05/05 to Quality Assurance/ Health and Safety Manager

09/06 Cott Beverages USA; Fort Worth, TX

Managed 16 employees in the QA, Syrup Room and Sanitation departments in a new state- of-the-art plant. Participated in the start-up of three new fully automated production lines that produced bottled water and carbonated soft drinks (CSD). Trained the quality, maintenance and production departments on the procedures for the new lines. Implemented HACCP, Cott’s Quality Standards and Good Manufacturing Practices (GMPs) throughout all departments. Maintained the RO water treatment system to make sure it was consistently making 1000 gpm and performed internal CIP of the membranes. Maintained $3,000,000 budget for manned hours, overtime hours, materials and supplies, as well as capital projects for three departments. Responsible for wastewater discharge compliance.

Implemented Quality Assurance procedures for the laboratory on testing finished product, calibration of lab instruments and procedures on start-ups and changeovers on the production lines that resulted in increased quality. Implemented procedures for the maintenance department on troubleshooting and fixing the In-blending system for the production lines that decreased down time. Participated in the Process Improvement Team (PIT) to improve the efficiency of equipment in the production lines that helped increase productivity. Trained all employees in the plant on OSHA standards, on the company’s standards, on LOTO, JSAs, Fire extinguisher, Slips, Trips and falls and hand safety.

6/99 to Quality Assurance/Health and Safety Manager

2/05 Dr Pepper Bottling Company of Texas; Dallas, TX

Managed 20 employees in the QA/QC, Syrup Room and Sanitation departments. Maintained the highest standard of quality in a production plant that cans and bottles 55 flavors in a week and produced 60,000,000 to 62,000,000 cases a year of finished product and 10,000,000 cases of drinking water. Maintained two water treatment systems to support all the productions and the water line. One water treatment system was a lime/ferric sulfate/chlorine coagulation system and the second water treatment system was a 500 gpm RO system supporting the water line. Responsible for wastewater discharge compliance and assisted the safety manager with safety issues throughout the plant and safety training of all plant employees on LOTO, JSAs and forklift training. Managed a $3,000,000 budget.

Developed and implemented stricter guidelines for Quality Assurance and Quality Control through Good Manufacturing Practices (GMPs). Implemented procedures to improve production efficiencies in the three departments. Implemented HACCP programs in the production plant to be in compliance with government standards.

6/92 to QC Supervisor/Chemist

6/99 Coca-Cola Bottling Company of Texas; Dallas, TX

Managed 18 employees in the Quality Control, Syrup Room and Sanitation departments. Developed and implemented training procedures for new employees allowing for faster and more efficient new hire training.

Developed and implemented cross-training program for employees for better department efficiency, reducing cost and better employee performance.

Prepared reports for manned hours, overtime hours, raw materials & supplies and capital projects for the three departments and sent them to the plant manager for review and approval.

Worked closely with upper management to maintain the plant in compliance with the State’s EPA regulations and OSHA regulations. Also, I was a safety officer as part of the plant’s safety team.


University of Texas at El Paso; El Paso, TX

BS in Microbiology with a minor in Chemistry


Management Operating Systems

40 Hour OSHA Training

Statistical Process Control Certification

Infinity QS SPC

American Red Cross CPR and First Aid Training

Management Essentials Certification

AIB Audit

TQM (Total Quality Management)

ISO implementation and certification

Fluent in Spanish (Speaking and Writing)

SAP Systems

INFOR Systems

Microsoft Office applications

SharePoint Systems

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