Customer Service Administrative Assistant

Cheryl Ball

Nashville, NC *****

ac4bme@r.postjobfree.com

252-***-****

Work Experience

administrative assistant, work order entry

Tri City Innsulation - Wilson, NC

April 2013 to August 2017

Entering work order tickets for insulation, gutters, bath accessories, shower doors or fireplaces as required by customer. Answering phones, greeting customers and directing them to where they need to go. Ordering building supplies as needed through Oracle program, following up as to delivery status and entering received products by packing slip and reporting shortages or missing products on a report. Other duties including faxing, keeping files in order and other basic office duties. Route Accountant, accounting

Merita Bakery - Rocky Mount, NC

January 1996 to October 2012

Accounting on approximately 80 incoming routes per day including unloading bags brought in by delivery drivers, comparing the check or money order to requested amount and writing up report for each as to overages and shortages. Adding all deposits and entering a report of all routes and balancing report errors, deposits to required amount and turning in report (recap) to controller meeting daily and monthly deadlines. payroll, orders for Meals on Wheels,accounts receivable, fill in money room Service America

October 1987 to March 1991

Customer Service

Alorica - Rocky Mount, NC

November 2017

Answering customers in a call center environment.

Education

high school

Skills

Data Entry- oracles and salespro program (3 years) Additional Information

I have worked part time jobs along with full time jobs over the years including retail and restaurants. I work well alone but enjoy working with public more. I'm a quick learner and multitasked and would rather spend my time being productive. I have also worked at a gift shop which was a very fulfilling job knowing that the customer left very sarisfied.