Sign in

Customer Service Office Assistant

Calgary, Alberta, Canada
$17\per or higher
February 02, 2018

Contact this candidate

Suzanne Ross

Receptionist/Office Assistant

Calgary, AB T2k 5s5 - 403-***-****

To obtain a position with a company that will allow me to utilize my interpersonal abilities and develop new skills. WORK EXPERIENCE

Senior CSR

TWO MEN AND A TRUCK® - Ca;lgary -

April 2017 to Present

Customer Service rep, Office management, payroll, Receptionist/Office Assistant

Glamour Entertainmaent - Calgary, AB -

2006 to 2016

Office Assistant

Flexpipe - Calgary, AB -

2005 to 2006

Financial Assistant

NOVA Chemicals - Calgary, AB -

2004 to 2005

Tax Assembler

Collins Barrow - Calgary, AB -

2003 to 2004


30 wpm (Less than 1 year), Call Center environment (10+ years), cash (1 year), credit (1 year), Receptionist

(10+ years)


Highlights of Qualifications

• Exceptional customer service and relations

• Master user in Microsoft word, Excel and PowerPoint 2000

• Typing speed 30 wpm

• Data entry speed of 3,476 kph

• Familiar with Meridian Phone System

• Committed to lifelong learning

Computer/Technical Skill

• Windows 2000 to organize and maintain files and folders

• Microsoft Word to create, edit and format documents

• Mail merges for mass mail outs

• Representing data visually in charts

• Microsoft outlook

• Scheduling and Modifying appointments and meetings

• Accurate and rapid dada entry

• Experience with Call Center environment and terminology

• Formatting business correspondence including letters and memo Administrative/Supervisory Skills

• Processing cash, debit and credit card transactions

• Balancing cash on daily basis

• Interviewing prospective employees and hiring outstanding candidates

• Operating office equipment such as photocopiers, printers and faxes

• Counting and updating inventory

• Training and mentoring new employees

• Updating customer files in computer system

• Filling out customer forms

• Keeping daily logs

Communication Skills

• Committed to exceeding client expectations and delivering exceptional customer service

• Taking customer comments and complaints and relaying concerns to management

• Demonstrating professional telephone etiquette

• Maintaining client confidentiality

Contact this candidate