VERONICA KINNIE

ac4bf1@r.postjobfree.com

Freehold, NJ

732-***-****

OBJECTIVE:

To apply my expertise as a Senior Business professional in an industry

that thrives on quality and results.

SUMMARY:

Comprehensive working knowledge of all SDLC functional areas

Extensive experience in requirement writing, testing and data analysis

Strong initiative in decision-making and assumption of responsibilities

Strong analytical, problem solving and logical thinking skills

Self-starter capable of motivating others

Excellent communication, facilitation, organizational and negotiation skills

Effective teamwork and time management

PROFESSIONAL EXPERIENCE:

Independent IT Consultant (SKinnie Consulting Inc) (2015 - present)

Working on technical solutions for different business departments to include

Computer integration, records management and logical database design. Easily adapt to new technologies and procedures. Ability to interface and developed exceptional relationships with clients and end-users on all levels.

Senior Business Analyst, Logistic Solutions (AT&T) 3/13-9/18/14

Facilitated in the review of Business Requirement (BRD) technical documentation for AT&T/PMO projects to analyze and develop functional requirements specific to applications impacted by project scope.

Perform data modelling analysis (JAD sessions) for all application system interface changes(SQL DB), screen layouts, GUI design to improve data flow.

Document Software\Functional Requirements\User Stories and content for the High Level Design (HLD) using SQL pseudo code/scripts.

Represented functional expertise on PIF meetings to identify functional areas of impact to include data interfaces/logical and conceptual data modeling analysis to schedule resources accordingly.

Utilized personal competencies including problem solving, adaptability, organizational skills, management skills, self-development, teamwork, communication and interpersonal skills.

Support Implementation and Testing (Waterfall/Agile methodology).

Assessed project performance for change in project scope expectations. Ability to breakdown business processes and schedule within the appropriate release based on functional demand.

Technical Tools - Requirement Software, Salesforce Applications, Traceability Matrix, Power Point, Visio, SQL, GUI, Requisite Pro, PRISM, ITUP, Excel.

Senior Business Analyst/Project Manager, Global Nest (AT&T) 7/11- 9/12

Performed data analysis on test requirement documentation for accurate testing and completeness. (review historical performance to determine and correct gaps).

Analyzed software (UAT) testing documentation for compliance, delivering goals on time, in-scope and within budget (Waterfall/Agile methodology).

Managed multiple projects for critical production readiness activities to ensure timely delivery and smooth transition of post implementation of the system solution to the client/end user production environment.

Represented several projects in senior level meetings(ie..PMO/JAD sessions) to disseminated relevant road blocks and solutions to the team to revise project strategy to achieve desired end results.

Coordinated the efforts of multiple teams, conducted weekly project status meetings, and provided status reports to Senior Managers.

Technical Tools - Project Management(Off Shore teams), Requirement Software, Application Test Software, Salesforce Applications, Quality Center, Traceability Matrix, Power Point, Microsoft Access, Excel, Prism, Sharepoint

Senior Business Analyst, TMNG(AT&T/IBM Contracts) 3/06 – 12/10

Prepared detailed project test plans, project design documentation and functional specifications.

Created test plans/scripts, facilitated reviews, reviewed test results and development implantation plans. Identified, assessed and mitigated potential risks and negative impacts as Lead Quality Assurance Analyst for Service Delivery projects/applications.

Performed testing reviews and managed daily status meetings to review progress of projects quality and assess project scope and budget constraints.

Coordinated the efforts of multiple cross organizational team reviews, conducted weekly project status meetings, and provided status reports to senior managers for User Acceptance Test (UAT/UCT) Strategy.

Facilitated Post Mortem project reviews/JAD sessions for continuous process improvements.

Facilitated Change Request discussion/meetings to determine CR scope, budget and schedule impacts(Waterfall Methodology).

Conducted final reviews and communicated lessons learned.

Technical Tools - Test Plans, Test Scripts, Webmeeting, Defect Management, e, Application Test Software(Service Delivery/Service Assurance), CR Documentation, Schedule/Resource Management, Prism,Visio, Quality Center, Traceability Matrix, Power Point, Microsoft Access, MS Word,Excel, Sharepoint

Project Lead Analyst/ Computer Programmer/SQL, CSC (AT&T Contracts) 4/00-08/04

Developed the software applications/projects to encompass the development, testing and implementation of financial (IDB/CRMP) solutions with high visibility by Senior Management and cross department/line of business sponsors.

Facilitated code reviews and provided weekly reporting to senior management.

Facilitated weekly Quality review meetings to provide early defect detection and defect prevention during the Software Development Unit Testing, System Test, and Systems Quality Assurance testing phases.

Developed Adhoc Reporting based on management needs.

Verified and managed software changes to the project scope schedule and cost.

Technical Tools - SQL, Oracle 9I, Unit Test Plans/Scripts, Quality Assurance, Webmeeting, CR Management, Adhoc Reporting Documentation, Power Point, Microsoft Access, Excel, Sharepoint, Visio

Project Manager/Analyst, AT&T 1/99 - 4/00

Sole Project Manager/Aggregator Analyst (Bundled Bill) from NJ for the ACFBI environment (AT&T Consumer Franchise Billing Initiative) to develop systems application design.

Provided direction and set priorities to deliver plans, budget, project deliverables, and resolve day-to-day project team issues.

Managed and produce systems project budget's within 10 percent deviation.

Produced Financial Reports for upper management for cost analysis/headcount.

Technical Tools - Microsoft Project, CR Management, Financial Reporting Documentation, Power Point, Microsoft Access, Excel

Lead Business Analyst, AT&T 6/96-1/99

Facilitated Project Planning meetings for defining project scope (Functional teams participating, Client(PMO)/Business, System Architecture, Software Development, DBA, System Test, Software Quality Assurance and Technical Documentation.

Responsible for directing, planning and developing of systems application design

for the Message Investigations Unit (MIU) which supports AT&T's Billing System and the Customer Data Information System (CDIS) AT&T’s local market.

Coordinated planning teams and production representatives in determining the feasibility and architecture of user needs.

Developed system requirements detailing design of functionality implementation.

Created extensive test scenarios to ensure product quality assurance and production support for complex end-to-end network design.

Provided scheduling guidance to functional team leaders for identifying resource requirements, deliverable dependencies, etc in preparation of project schedule.

Technical Tools - System Requirement Software, Test Scripts/Plans, Quality Assurance, Resource Management, Power Point, Microsoft Access, Excel

Project Manager, AT&T 5/95-6/96

Facilitated Weekly Project Status review meetings with representatives from all functional teams for monitoring project progress (planned vs. actual) to ensure project remained on schedule.

Planned and managed project initiation, analysis, design, development, testing, implementation and post-implementation functions.

Responsible for managing production issues across organizational teams.

Ability to analyze, control and resolve complex, critical issues while leading

recovery teams within a technical/business environment.

Developed, documented and conducted meetings, scheduled recovery plans according to budget constraints, advisories, performed root cause analysis, executive summaries, initiated process improvements, tracked and reported status of issues and effectively interfaced with Client/offer management.

Facilitated Post Mortem project reviews for continuous process improvements.

Provided weekly project progress reports to Senior Management.

Strong communication, negotiation and project management skills required.

Technical Tools - Project Management(Offshore Teams), Defect Management, Project documentation, Microsoft Management, Quality Assurance, Power Point, Microsoft Access, Excel

Computer Programmer/Software Developer, AT&T 9/93-5/95

Computer Programmer for various software upgrades for AT&T’s Multiquest (900 Service) based on client needs.

Performed data analysis on Critical production databases BIDB - (Bill Information Data Base) and MGDB (Message Guide Data Base) for accuracy on customer accounts.

Created test strategies/plans to test software requirements.

Managed and developed the disaster recovery plan for senior management.

Technical Tools - Cobol, DB2, Test Plans/Strategy, Mercury QC, Clearquest, Power Point, Microsoft Access, Visio, Excel

Technical Project Leader, AT&T 8/89-9/93

Directed and coordinated project management activities for all phases of the projects.

Prepared detailed project plans, project design documentation, and functional specifications.

Verified and managed changes to the project scope, schedule and cost.

Managed and evaluated individuals responsible for supporting technical applications.

Outlined work plan and assigned duties, responsibilities and scope of authority.

Addressed complex system development problems by planning and prescribing subsequent courses of action.

Designed, documented, produced, and implemented system components according to written system specifications.

Designed the conversion plan and facilitated the release management and implementation of applications.

Support and conducted onsite installation and verification testing of online software for various AT&T Regional Processing Centers throughout the U.S.

Conducted final reviews and communicated lessons learned.

Technical Tools - Project Lead, System Documentation Software, JCl, DB2, Mercury QC, Clearquest, Power Point, Microsoft Access, Visio, Excel

Education:

MBA (Business Administration), Rider University, Lawrenceville, New Jersey

BS (Computer Science), Kean University, Union, New Jersey

Minor (Mathematics and Management) Kean University, Union, New Jersey

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