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Customer Service Home Health

Bronx County, New York, United States
February 02, 2018

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Tracy L. Cobb

**** ****** ***** *****, *****, NY 10453


Objective and Summary:

Seeking a position in the housekeeping field to gain and obtain full time employment. A residential house cleaning professional with 5 years of experience in the maintenance industry is set to use her strong customer service and cleaning abilities into practice

Special Skills:

Offering excellent attention to detail and exceptional skills in safe cleaning practices

Excellent oral and written communication skills

Able to listen and follow directions thoroughly

Hard working, trustworthy, honest and reliable


Melrose Senior Center

Maintenance Position

Sanitize sinks, toilets, bathroom stalls, and walls in the restrooms

Dust all surfaces, clean mirrors and all fixtures

Refill paper towel holder, and toilet paper, and hand soap dispensers

Sweep and mop floors, empty all trash cans

Tracy’s Cleaning Service Brooklyn, NY

Private Housecleaning Business 06/2011-Present

Sanitize toilets, sinks, showers, baths, counter tops in bathrooms and kitchens in private homes

Sweep, mop, and vacuum all flooring

Dust all surfaces; clean mirrors and fixtures

Change linens and bedding; tidy up rooms, empty all trash cans

Consumer Directed Choices Troy, NY

Personal Care Aide 10/2009-01/2011

Assisted patient with activities of daily living such as bathing, dressing, shaving, and grooming

Prepared lunch or dinner for patient

Washed dishes, and performed light cleaning duties to ensure sanitary conditions

Completed tasks needed such as grocery shopping or laundry so the patient can remain independently in home

Maxim Healthcare Services Albany, NY

Certified Nurse’s Assistant 05/2009-01/2011

Home Health Aide 04/2007-09/2008

Maintained records of patient care, condition, progress, or problems to report and discuss with nursing supervisors, case managers and family members

Checked patient’s pulse, temperature, and respirations

Changed bed linens, washed and ironed laundry, performed light housekeeping duties

Assisted patients with personal care such as bathing, dressing, and checking skin for new conditions

Visiting Nurses Home Care Amsterdam, NY

Home Health Aide 02/2008-05/2008

Home Health Aide 07/2006-12/2007

Assisted clients with activities of daily living to help function independently in homes

Accompanied patient with ambulatory transportation to appointments and outings

Prepared meals, and assisted patients with feeding, including tube feedings


The HOPE Program Brooklyn, NY

Career Enhancement – 10 Week Training 10/2016-01/2017

Courses in: customer service skills, problem solving, workload management, managing the customer experience

New York State Department of Education Albany, NY

High School General Equivalency Diploma Earned 1986

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