Patti Cramer
Atlanta, Georgia 30309
**********@*******.***
Objective
Leverage my 17 years of executive assistant and office management experience to support organizational performance and success.
Skills
Database, spreadsheet and presentation development, report writing, client management, expense reconciliation, travel scheduling, meeting logistics, policy compliance, calendar management, event coordination
Experience
UPS, Senior Executive Administrative Assistant to Chief Sales and Solutions Officer- June 2017 thru Present
Conserve principal’s time by reading, researching, creating, approving, and routing correspondence; drafting letters, presentations, reports, invoices, purchasing orders, expense reports and documents, collecting and analyzing information; initiating telecommunications.
Research, prioritize, and follow up on incoming issues and concerns addressed to the Board Member, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
Handle and approve credit card reconciliations for Board Member or assigned to Board Member ensuring all company deadlines are met.
Microsoft Outlook management including:
Heavy calendar management making sure that all meetings, appointments, events, conferences, etc. are up to date at all times. Exercising flexibility as schedules frequently change at the last minute and re-scheduling must be made and noted on the calendar as they occur.
Manage all contacts; proactively understand who they are and keeping track of periodic communication needed for these contacts.
Make all necessary arrangements as event coordinator for special events hosted by the Company throughout the year. Some of these activities include:
Create invitee list, send out invitations and manage a current attendance recording, managing bilateral meeting requests.
Negotiate and secure venue, visiting various venue options and making final selection while considering functionality for the needs of the Company.
Make all travel arrangements, both national and international, with complex multiple destinations and itineraries for Board Member and for anyone assigned by the Board Member acting as a corporate travel coordinator.
Fluor Corporation, Senior Executive Assistant to Senior Vice President- November 2015 thru March 2017
Support the Senior Vice President of Operations Nuclear Energy, and his management staff
Main point of contact for all internal and external communications
Coordinate and schedule extensive domestic and international travel
Create and maintain databases and spreadsheets to track office operations
Handle all expense reimbursements, travel authorizations, and work authorizations
Coordinate meeting and conference logistics
Maintain calendars of multiple executives both in house and at remote offices
Work closely with clients to ensure a positive client relationship is maintained
Handle classified business sensitive documents ensuring discretion is maintained
Coordinate periodic office events
Execute other duties and assignments as directed
Citizant, Senior Executive Assistant to Senior Vice President- July 2015 thru November 2015
Client facing consultant reported directly to the U.S. Department of Transportation
Supported the Director of Intelligent Transportation and his management staff
Main point of contact for all internal and external communications with the Director
Provided calendar management, meeting coordination, and travel logistics
Developed resource and time management solutions and innovations
Conducted project research, invoice tracking, and implementing office process improvements
Responsible for handling time sensitive and confidential documents
Supervised the work of junior administrative assistant staff
Maintained a USDOT Public Trust Clearance
AcuSys, Inc., Office Manager – November 2014 thru July 2015
Reported directly to the CEO
Responsible for recruiting, hiring and on-boarding new employees
Responsible for obtaining Federal Government Clearance for all new employees
Maintained benefits enrollment and updates (e.g. insurance, disability, 401 (k), claims, etc.)
Managed AcuSys client computer system access accounts, property, keys, and badges
Maintained Personnel data management, track floating holidays and comp time
Performed timesheet audits and managed vendor payments
Maintained a US Federal Government Public Trust clearance
Florida Department of Transportation, Executive Assistant to CFO – April 2001 thru July 2013
Supported the CFO/Deputy Executive Director and the Finance Department
Maintained audit records for all procurement and payment transactions
Completed quality assurance reviews for all transactions
Monitored budgetary restraints
Established and maintained spreadsheets, databases and record retention systems
Monitored and followed complex government policies and procedures
Maintained multiple executive calendars and scheduled meetings
Coordinated travel arrangements, conference logistics and expense reimbursements
Responsible for all personnel actions; including, request for pay actions, annual performance reviews, advertising vacant positions, coordinating interviews, and monitoring and approving finance department timesheets.
Supervised the work of junior staff
Education
Associates Degree in Business Administration, Valencia Community College in Orlando, FL, 1990
All requests for professional and character references will be satisfied immediately.