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Administrative Assistant Executive

Atlanta, Georgia, 30309, United States
February 02, 2018

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Patti Cramer

*** **** ****** **, *** ***

Atlanta, Georgia 30309



Leverage my 17 years of executive assistant and office management experience to support organizational performance and success.


Database, spreadsheet and presentation development, report writing, client management, expense reconciliation, travel scheduling, meeting logistics, policy compliance, calendar management, event coordination


UPS, Senior Executive Administrative Assistant to Chief Sales and Solutions Officer- June 2017 thru Present

Conserve principal’s time by reading, researching, creating, approving, and routing correspondence; drafting letters, presentations, reports, invoices, purchasing orders, expense reports and documents, collecting and analyzing information; initiating telecommunications.

Research, prioritize, and follow up on incoming issues and concerns addressed to the Board Member, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.

Handle and approve credit card reconciliations for Board Member or assigned to Board Member ensuring all company deadlines are met.

Microsoft Outlook management including:

Heavy calendar management making sure that all meetings, appointments, events, conferences, etc. are up to date at all times. Exercising flexibility as schedules frequently change at the last minute and re-scheduling must be made and noted on the calendar as they occur.

Manage all contacts; proactively understand who they are and keeping track of periodic communication needed for these contacts.

Make all necessary arrangements as event coordinator for special events hosted by the Company throughout the year. Some of these activities include:

Create invitee list, send out invitations and manage a current attendance recording, managing bilateral meeting requests.

Negotiate and secure venue, visiting various venue options and making final selection while considering functionality for the needs of the Company.

Make all travel arrangements, both national and international, with complex multiple destinations and itineraries for Board Member and for anyone assigned by the Board Member acting as a corporate travel coordinator.

Fluor Corporation, Senior Executive Assistant to Senior Vice President- November 2015 thru March 2017

Support the Senior Vice President of Operations Nuclear Energy, and his management staff

Main point of contact for all internal and external communications

Coordinate and schedule extensive domestic and international travel

Create and maintain databases and spreadsheets to track office operations

Handle all expense reimbursements, travel authorizations, and work authorizations

Coordinate meeting and conference logistics

Maintain calendars of multiple executives both in house and at remote offices

Work closely with clients to ensure a positive client relationship is maintained

Handle classified business sensitive documents ensuring discretion is maintained

Coordinate periodic office events

Execute other duties and assignments as directed

Citizant, Senior Executive Assistant to Senior Vice President- July 2015 thru November 2015

Client facing consultant reported directly to the U.S. Department of Transportation

Supported the Director of Intelligent Transportation and his management staff

Main point of contact for all internal and external communications with the Director

Provided calendar management, meeting coordination, and travel logistics

Developed resource and time management solutions and innovations

Conducted project research, invoice tracking, and implementing office process improvements

Responsible for handling time sensitive and confidential documents

Supervised the work of junior administrative assistant staff

Maintained a USDOT Public Trust Clearance

AcuSys, Inc., Office Manager – November 2014 thru July 2015

Reported directly to the CEO

Responsible for recruiting, hiring and on-boarding new employees

Responsible for obtaining Federal Government Clearance for all new employees

Maintained benefits enrollment and updates (e.g. insurance, disability, 401 (k), claims, etc.)

Managed AcuSys client computer system access accounts, property, keys, and badges

Maintained Personnel data management, track floating holidays and comp time

Performed timesheet audits and managed vendor payments

Maintained a US Federal Government Public Trust clearance

Florida Department of Transportation, Executive Assistant to CFO – April 2001 thru July 2013

Supported the CFO/Deputy Executive Director and the Finance Department

Maintained audit records for all procurement and payment transactions

Completed quality assurance reviews for all transactions

Monitored budgetary restraints

Established and maintained spreadsheets, databases and record retention systems

Monitored and followed complex government policies and procedures

Maintained multiple executive calendars and scheduled meetings

Coordinated travel arrangements, conference logistics and expense reimbursements

Responsible for all personnel actions; including, request for pay actions, annual performance reviews, advertising vacant positions, coordinating interviews, and monitoring and approving finance department timesheets.

Supervised the work of junior staff


Associates Degree in Business Administration, Valencia Community College in Orlando, FL, 1990

All requests for professional and character references will be satisfied immediately.

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