Peoplesoft Consultant ERP
Resume:
PROFESSIONAL SUMMARY
Having ** years of experience in software development and implementation of software applications using sql server and ERP technologies
Having 11 years of experience in PeopleSoft CRM and HCM
Having 5+ years of experience in PeopleSoft technical role in HealthCare industry
Having functional knowledge on PS Campus Solutions and FSCM modules
Expert hands on experience in all PeopleTools feature sets – PeopleCode, App.Pkg, App.Engine, Component Interface, Integration Broker, PTF, DMS, Data Migration Workbench, BI Publisher
PeopleSoft CRM 9.1 implementations from Business Analysis through post rollout support & maintenance including customization, development, testing and technical team management
Expert hands on experience in Integrating PeopleSoft with external systems using SOAP and REST Api.
PeopleSoft Techno Functional Consultant, PS Security administrator
Exceptional hands-on experience in PeopleSoft Administration Tasks – Application Server, Web Server, Process Scheduler, FTP Server and DB Server.
Experienced in developing Reports in PS using PS Query, BI Publisher, SQR and Crystal Reports
Having in depth knowledge in Oracle and SQL Server, backend programing, performance tuning
Excellent analytical &logical programming skills with good understanding at the conceptual level
Excellent hands-on experience in various stages of the Waterfall and Agile SDLC
Excellent interpersonal skills with a strong desire to achieve specified goals
Established ERMS functionality, good experience in CRM modules, BORM and Correspondence
Consistently looking to add value to the team as a result to the organization by using a well-balanced combination of Functional knowledge, Technical knowledge, and Hands-on experience, Innovative Thinking, Soft Skills and Leadership Capabilities.
TECHNICAL SKILLS
ERP
PeopleSoft CRM 9.1, HCM, FSCM, PT 8.53
Operating System
Unix, Windows 2000,NT, 2008
Programming Languages
C, C++, Shell scripting, Java, PL/ SQL
Databases & Tools
Oracle 11g, SQL Server 2014, ERwin, TOAD
EMPLOYMENT HISTORY
Name of the Company
Designation
From
To
Cognizant Technology Solutions
Principal Consultant - ERP
Dec 2008
Till Date
Hexaware Technologies Ltd, Chennai
Software Engineer
Mar 2006
Dec 2008
Ramco Systems Ltd, Chennai
Programmer
Apr 2005
Mar 2006
Besmak Components Pvt Ltd, Chennai
Programmer
Sep 2003
Apr 2005
EDUCATION
Degree
College/University/Year Passed
Master of Computer Applications (MCA)
Manonmaniam Sundaranar University, Tirunelveli, TamilNadu/2003
B.Sc in Computer Science
St.Xavier’s College, Manonmaniam Sundaranar University, TamilNadu/2000
Certification:
Certification in PeopleSoft Application Developer I: PeopleTools & PeopleCode
Hexaware Certified PeopleSoft Consultant (Hexaware Internal Certification)
ACCOLADES
Gained Star Performer Award for Outstanding performance in Tool Collect project in 2010
Achieved an appreciation award for exemplary contribution to Toll Collect project in 2011
Received GEM (Going Extra Miles) award for MedSolutions project in 2013
Awarded with client appreciation certificate for PS 9.1 Upgrade project in MedSolutions in 2014
Got appreciated with Trophy for EMRx successful go-live in 2016
EXPERIENCE SUMMARY
PROJECT PROFILE 1
Project Title
eviCore Healthcare PS Implementation and Support
Duration
Mar 2012 – till date
Location
TN, USA
Operating Systems
Windows server 2008 R2
PeopleTools
PeopleTools 8.53
Application
PS CRM 9.1
Database
SQL Server 2012
PROJECT DESCRIPTION
eviCore Helthcare has implemented PeopleSoft CRM application called ISAAC. ISAAC is a PeopleSoft application to serve as the enterprise application to support Pre-Authorization, notification, steerage, and decision support. ISAAC supports the operations call center case intake, workflow, and notifications. ISAAC integrates to several applications to provide facility redirection, medical case decision support and fax and dialer notification logic seamlessly. ISAAC also integrates with the portal which takes new cases though the portal intake channel from external users. The application is owned by Operations Call Center and Medical Management. The tool is critical to operation’s day to day generation and completion of pre-authorizations. ISAAC creates 23,000 pre-auth cases per day for 60+ major Insurers nationwide. Cognizant provides implementations and maintenance support to ISAAC.
CLIENT DESCRIPTION
eviCore Healthare(formerly MedSolutions) is Medical benefits management company in USA. eviCore maintains the industry’s most comprehensive, well-documented, and up-to-date clinical criteria, in combination with solution-specific Medical Advisory Committees that comprise more than 200 nationally recognized academic and community-based, board-certified physicians. eviCore -through its unique position at the heart of patients, providers, and plans information is committed to making a positive impact on healthcare. With more than one thousand doctors and nurses amongst our experienced professionals, we have the expertise to address the perspectives and needs of all our healthcare clients. Today, eviCore has taken the clinical knowledge, proprietary technology, and forward thinking we perfected in radiology management and applied it to other areas of healthcare where we see opportunity for significant improvement, both in quality of care and in cost savings to health plans. eviCore continues to evolve to meet the challenges of the healthcare industry through Intelligent Cost Management, developing and introducing new services that extend beyond utilization management to capture maximum savings, reduce overall treatment costs, and ensure diagnostic accuracy.
ROLES AND RESPONSIBILITIES IN THE PROJECT
PS SME, Project Lead for multi-vendor IT team, Managing Development and Production support activities
Lead and successfully delivered ICD10 remediation, MSK, UTA, UPADS integration project on time with high quality
Involved in PT 8.51 upgrade(2012), PS CRM 9.1, PT 8.53 upgrade (2014)
Designed and developed REST api for IBM Merge(EMRx) and PeopleSoft integration
Established ISAAC-UPADS integration, Silverlink, Eliza outbound dialer notification
Have done the HealthFortis integration
Developed Tool to monitor the failure email notification and send fax to meet compliance
Designed and developed interactive user interface to capture the NU team’s outreach call response. This feature reduced the call duration from 3 minutes to less than 1 minute.
Performing design, code review and engage the team to adhere the development standards
Managing PeopleSoft deployment activities and participates in a 24*7 on call support
Involved in defining project scope, effort estimation, capacity planning and task delegation
Expertise in Healthcare Data model, Competency Based Routing, SAS, and Letter Notification
Provided periodic project and development status report to client leadership team
Focusing on continuous improvement on PS Application stability and performance
Involved in translating business requirement to technical/architectural design and documentation, giving due importance to traceability
PROJECT PROFILE 2
Project Title
Toll Collect CRM Application support
Duration
Aug 2010 – Feb 2012
Location
Germany
Operating Systems
Sun-Solaris
PeopleTools
PeopleTools 8.49
Application
PS CRM 9.0
Database
Oracle 11g
PROJECT DESCRIPTION
Toll Collect GmbH is a German company that has developed and is running the toll billing system for trucks on German motorways. It’s an application support and maintenance project, Cognizant is providing application support after the Toll collect CRM implementation project go-live. In addition to this, enhancement and CRs are being handled.
CLIENT DESCRIPTION
Toll Collect is a German company that has developed and running the toll billing system for trucks on German motorways. The company is a consortium led by DaimlerChrysler and Deutsche Telekom. The Toll Collect system nevertheless is worldwide the only complex toll billing system, which goes without affecting the flow of traffic.
ROLES AND RESPONSIBILITIES IN THE PROJECT
Technical Lead for PeopleSoft Team
Worked in Berlin, Germany for providing reverse Knowledge transfer
Involved in defining systems strategy and effort estimation
Analyzed the production defects and assigned it to the team and delivered the fixes on time
Interacting with Clients for defect status update and analysis
Provided technical suggestion, feasible solution to the team in solving complex defects
Involved in code review and helped the team to adhere the development standards
Worked on multiple CRs on ERMS and CDM modules
Coordinated with clients on joint integrated unit testing
Involved in delivery process and solved the deployment related issues
Worked on Performance Management in PeopleSoft System
PROJECT PROFILE 3
Project Title
Toll Collect CRM Implementation
Duration
Jan 2009 – Aug 2010
Location
Germany
Operating Systems
Sun-Solaris
PeopleTools
PeopleTools 8.49.16
Application
PeopleSoft CRM 9.0
Database
Oracle 11g
PROJECT DESCRIPTION
Toll Collect used PeopleSoft CRM 8.0 application to support its CRM operations in Germany. Toll Collect intended to upgrade their current application version to PeopleSoft CRM v9.0 without losing any of the existing business functionality and at the same time limiting their customization and not deviating from PeopleSoft out of the box framework, which will the application upgrade easier in future.
It was made as CRM implementation project by Cognizant, the application was implemented from CRM8 to CRM9. The entire new requirement was developed newly without customizing the PS delivered objects. ERMS functionality was established in CRM, using this functionality, Customer can send emails to CRM system, these Emails will be assigned to Group worklist based on the content in the mail accordingly and Agent works on the email quickly.
ROLES AND RESPONSIBILITIES IN THE PROJECT
Lead for ERMS and CDM team and established ERMS functionality
Coordinated with Data migration team to data mapping and import the data to CRM 9.0
Developed Automatic correspondence generic method which is being used in Order capture and support modules
Developed Batch process to send correspondence document to FTP server using PGP encryption
Coordinating with Clients for development and support activities
Provided the technical help to the team members in analyzing and fixing the issues
Trained the team in ERMS and Correspondence implementation strategies
Extensively worked in 360 degree view and configured new nodes
Proficient in Unix shell scripting
PROJECT PROFILE 4
Project Title
Citibank CRM
Duration
Mar 2007 – Dec 2008
Location
Poland
Operating Systems
Unix
PeopleTools
People Tools 8.45.18
Application
PS CRM 8.8
Database
Oracle 9i
PROJECT DESCRIPTION
Citibank CRM was the Application Support and Maintenance Project. Citibank is using People soft CRM Sales and Marketing modules for their Business Process. Dashboard & Navigator enhancement also has been done as per the business requirement; In addition, we were also involved in Application Support and Maintenance.
CLIENT DESCRIPTION
Citi has been present in Poland since 1991, first through Citibank (Poland) S.A. and then, following the merger in 2001 with Bank Handlowy w Warszawie S.A. (the oldest commercial bank on the Polish market, established in 1870), through Citi Handlowy. Citi Handlowy is one of the largest financial institutions in Poland, employing 6,000 people. It offers an extensive range of corporate, investment and consumer banking products and services.
ROLES AND RESPONSIBILITIES IN THE PROJECT
Involved in Dashboard and Navigator enhancements
Developed ETL process to import/export data
Developed single authentication for PS and Java application using RSA encrypted cookies
Worked as a part of Development team to customize the application according to the client requirements, Involved in performance tuning
Coordinated with Clients for development and support activities
Extensively involved in Service Change Request – Analysis of Business Requirements, Preparation of Technical Design Document, Feasibility study and Development.
PROJECT PROFILE 5
Project Title
FedEx Consolidation
Duration
Dec 2006 – Feb 2007
Location
USA
Operating Systems
Unix
PeopleTools
People Tools 8.47
Application
PeopleSoft HRMS 8.8 and 8.9
Database
Oracle 9i
PROJECT DESCRIPTION
FedEx is the leading Logistics Company; FedEx is one of the largest client in the world which is using PeopleSoft Technology, FedEx acquired a company called Watkins, This project is mainly to migrate the Watkins Data PS HRMS 8.8 to FedEx PS HRMS 8.9 Environment
CLIENT DESCRIPTION
FedEx provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services, We offer integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 275,000 employees and contractors to remain absolutely, positively focused on safety, the highest ethical and professional standards and the needs of their customers and communities.
ROLES AND RESPONSIBILITIES IN THE PROJECT
Involved in Data Mapping between the two instances to maintain the integrity
Engaged in Data migration activities in PeopleSoft HRMS 8.8 to 8.9
Developed Extract Program using SQR and Load program using AE & CI
Involved in Analyzing, Preparing Technical Design Document and fixing the issues
PROJECT PROFILE 6
Project Title
Plato CRM Upgrade
Duration
Apr 2006 – Dec 2006
Location
Plato Learning Inc, USA
Operating Systems
Windows 2000
PeopleTools
People Tools 8.47
Application
PeopleSoft CRM8.8, CRM8.9
Database
SQL server 2000
PROJECT DESCRIPTION
Plato Learning Incorporation (PLI) is a leading provider of education technology solutions for K-12 schools, colleges, job training programs, military education programs, corporations and individuals in the U S A. PLATO use PeopleSoft CRM as a single seamless solution from initial point of Prospect contact through sales, Order Capture and Support. Hexaware has done Upgrade, New Developments, and Enhancements and Testing for PS CRM, As a part of PeopleSoft CRM upgrade, Customer CRM, Sales, Order Capture, Support, modules are being upgraded from 8.8 SP1 to 8.9 MP7. Implementation of Dashboard, and Customization on sales, Order Capture, Support modules are also an integral part of the project. Comprehensive Order Intake (OI)-Reports have been prepared which is very much useful to get sales details in Territory and sales user wise.
CLIENT DESCRIPTION
PLATO learning products cover a broad range of teaching and learning needs from intervention and credit recovery and innovative and teacher-facilitated solutions for traditional classroom instruction to trend-forward distance learning options. PLATO Learning’s elementary, secondary, and post-secondary customers have come to expect that each of Plato's product lines will be developed with Plato's signature passion for education and the unparalleled expertise and precision achieved after more than 40 years of experience in the educational technology market.
ROLES AND RESPONSIBILITIES IN THE PROJECT
Engaged in retrofitting activities for the upgrade of PeopleSoft CRM from 8.8 to 8.9
Prepared Order Intake Report using deformalized table for better performance
Prepared Online Tech Spec with the help of Compare Report and Keep Drop Analysis Report
Involved in analyzing Customer BRDs and Preparation the TDD, Test Plans, Developing, Testing and providing optimum software & system solutions
Involved in development of Graphical Representation (Dashboard) of OI/Forecast and Pipeline Vs. Quota customization
Developed Test Cases, Performed Unit testing and Peer testing
Played an important role in defect fixing in UAT phase
PROJECT PROFILE 7
Project Title
Mail Order System (MOS)
Duration
Apr 2005 – Mar 2006
Location
MOS-TANGRAM – Switzerland
Operating Systems
Windows 2000
Technologies
RVW, Erwin Tool, Crystal Reports
Database
SQL server 2000
PROJECT DESCRIPTION
MOS-TANGRAM is an independent, owner-operated company in Boswil, Switzerland that is the leading supplier of software solutions for mail order businesses. The product range encompasses the entire mail order process chain. MOS-TANGRAM software is currently in operation at around 100 mail order houses in 12 European countries and the USA. This project is an integrated, web based system which provides solutions as per MOS client requirements. The main areas include Sales and shipping, Item Administration, Purchase Ordering, Inventory and storage administration.
CLIENT DESCRIPTION
The origins of today’s MOS-TANGRAM AG lie in the realization that many of the demands placed on software for mail order sales were formerly not covered by the available solutions. This situation prompted the first conceptual and programming work back in 1990. Between 1991 and 1995, extensive tests were carried out in an international mail order house established specifically to ensure that the mail order sales program worked in actual day-to-day practice and to improve it even further. MOS - Mail Order Systems GmbH changed its name to MOS-TANGRAM AG.MOS-TANGRAM software, which is still being further developed and enhanced today, went on to become a worldwide success story: All over Europe, and in the USA as well, some 100 installations of the mail order solution have been realized.
ROLES AND RESPONSIBILITIES IN THE PROJECT
Involved in development
RVW - Ramco Virtual Works is the Ramco proprietary ERP Tool, from App.Srv, it calls the predefined stored procedure with dynamic parameters. Developed stored procedure for UI data load, validation and save process.
Involved in testing of Components.
Integration testing, Calculating response times and resolving performance issues
Interacting with clients and coordinating with various teams for efficient execution of project
Prepared the test plans and test reports
PROJECT PROFILE 8
Project Title
Besmak ERP
Duration
Sep 2003 – Apr 2005
Location
Chennai
Operating Systems
Windows 2000
Technologies
Visual Basic 6.0, ADO, COM, Crystal Reports
Database
SQL server 2000
PROJECT DESCRIPTION
Besmak is the automobile components manufacturing company in Chennai, it has separate Software Development department to build their own ERP Packages. This ERP package meets company IT requirements.
Invoice Package:
This system mainly deals with Invoice preparation and dispatch. It stores the information about Customer, Product, Transports, Customer product, Price, Currency Master, and Predefined Tax Template. Customer schedule is prepared from customer purchase order, if the customer schedule is acknowledged by concerned person, and required quantity is available on the stock. Then it will be delivered to the customer. And also this system keeps track of customer returns and customer complaints. Shipping details along with invoice details will be informed to the customer through Email. Automatic Emailing feature is available in this application.
Production Planning and Process:
This incorporates Invoice Package. It receives the customer schedule from invoice package and prepare production schedule according to the priority of the requirement date of customers. After the acknowledgement of the production schedule, job queue will be automatically prepared for the available machines. According to the queue, products will be produced it will be passed through various process flow cycles (Trimming, Quality Checking etc.,) and finally it will be packed and kept in finished goods stores.
Human Resource Management System:
This application maintains information about the employees and subcontractors those who are all dealt with production activities. It maintains the organization chart, position management (No. of Position, Vacant Position, Skills and Responsibilities for each designation), departments and designations of the organization.
CLIENT DESCRIPTION
BESMAK COMPONENTS PVT LTD was incorporated in October 1994. The company is engaged in the manufacture of Plastic components, supporting the Automotive Wiring Harness Industry for all kinds of vehicles. Besmak products became an Import substitution to many CUSTOMERS for connector application in the automotive sector. BESMAK currently cater to more than 50 regular customers worldwide. BESMAK equipped with State of the art tool room facilities including 3D model designing, supported by a team of highly skilled employee base for both designing and manufacture of tools, in India, It is an ISO/TS 16949: 2002 certified company and a leading supplier of Plastic Components of various types, material, specification and requirements to the automotive and non automotive sector globally.
ROLES AND RESPONSIBILITIES IN THE PROJECT
Involved in design and development
Designed User Interface in VB as per the Client requirement
Designed table structure as per RDBMS Normalization standard
Prepared various Crystal report with dynamic input parameter as per the requirement
Involved in integration testing
VISA: H1 B
Contact this candidate