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Peoplesoft Consultant ERP

Location:
Franklin, Tennessee, United States
Posted:
February 02, 2018

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PROFESSIONAL SUMMARY

Having ** years of experience in software development and implementation of software applications using sql server and ERP technologies

Having 11 years of experience in PeopleSoft CRM and HCM

Having 5+ years of experience in PeopleSoft technical role in HealthCare industry

Having functional knowledge on PS Campus Solutions and FSCM modules

Expert hands on experience in all PeopleTools feature sets – PeopleCode, App.Pkg, App.Engine, Component Interface, Integration Broker, PTF, DMS, Data Migration Workbench, BI Publisher

PeopleSoft CRM 9.1 implementations from Business Analysis through post rollout support & maintenance including customization, development, testing and technical team management

Expert hands on experience in Integrating PeopleSoft with external systems using SOAP and REST Api.

PeopleSoft Techno Functional Consultant, PS Security administrator

Exceptional hands-on experience in PeopleSoft Administration Tasks – Application Server, Web Server, Process Scheduler, FTP Server and DB Server.

Experienced in developing Reports in PS using PS Query, BI Publisher, SQR and Crystal Reports

Having in depth knowledge in Oracle and SQL Server, backend programing, performance tuning

Excellent analytical &logical programming skills with good understanding at the conceptual level

Excellent hands-on experience in various stages of the Waterfall and Agile SDLC

Excellent interpersonal skills with a strong desire to achieve specified goals

Established ERMS functionality, good experience in CRM modules, BORM and Correspondence

Consistently looking to add value to the team as a result to the organization by using a well-balanced combination of Functional knowledge, Technical knowledge, and Hands-on experience, Innovative Thinking, Soft Skills and Leadership Capabilities.

TECHNICAL SKILLS

ERP

PeopleSoft CRM 9.1, HCM, FSCM, PT 8.53

Operating System

Unix, Windows 2000,NT, 2008

Programming Languages

C, C++, Shell scripting, Java, PL/ SQL

Databases & Tools

Oracle 11g, SQL Server 2014, ERwin, TOAD

EMPLOYMENT HISTORY

Name of the Company

Designation

From

To

Cognizant Technology Solutions

Principal Consultant - ERP

Dec 2008

Till Date

Hexaware Technologies Ltd, Chennai

Software Engineer

Mar 2006

Dec 2008

Ramco Systems Ltd, Chennai

Programmer

Apr 2005

Mar 2006

Besmak Components Pvt Ltd, Chennai

Programmer

Sep 2003

Apr 2005

EDUCATION

Degree

College/University/Year Passed

Master of Computer Applications (MCA)

Manonmaniam Sundaranar University, Tirunelveli, TamilNadu/2003

B.Sc in Computer Science

St.Xavier’s College, Manonmaniam Sundaranar University, TamilNadu/2000

Certification:

Certification in PeopleSoft Application Developer I: PeopleTools & PeopleCode

Hexaware Certified PeopleSoft Consultant (Hexaware Internal Certification)

ACCOLADES

Gained Star Performer Award for Outstanding performance in Tool Collect project in 2010

Achieved an appreciation award for exemplary contribution to Toll Collect project in 2011

Received GEM (Going Extra Miles) award for MedSolutions project in 2013

Awarded with client appreciation certificate for PS 9.1 Upgrade project in MedSolutions in 2014

Got appreciated with Trophy for EMRx successful go-live in 2016

EXPERIENCE SUMMARY

PROJECT PROFILE 1

Project Title

eviCore Healthcare PS Implementation and Support

Duration

Mar 2012 – till date

Location

TN, USA

Operating Systems

Windows server 2008 R2

PeopleTools

PeopleTools 8.53

Application

PS CRM 9.1

Database

SQL Server 2012

PROJECT DESCRIPTION

eviCore Helthcare has implemented PeopleSoft CRM application called ISAAC. ISAAC is a PeopleSoft application to serve as the enterprise application to support Pre-Authorization, notification, steerage, and decision support. ISAAC supports the operations call center case intake, workflow, and notifications. ISAAC integrates to several applications to provide facility redirection, medical case decision support and fax and dialer notification logic seamlessly. ISAAC also integrates with the portal which takes new cases though the portal intake channel from external users. The application is owned by Operations Call Center and Medical Management. The tool is critical to operation’s day to day generation and completion of pre-authorizations. ISAAC creates 23,000 pre-auth cases per day for 60+ major Insurers nationwide. Cognizant provides implementations and maintenance support to ISAAC.

CLIENT DESCRIPTION

eviCore Healthare(formerly MedSolutions) is Medical benefits management company in USA. eviCore maintains the industry’s most comprehensive, well-documented, and up-to-date clinical criteria, in combination with solution-specific Medical Advisory Committees that comprise more than 200 nationally recognized academic and community-based, board-certified physicians. eviCore -through its unique position at the heart of patients, providers, and plans information is committed to making a positive impact on healthcare. With more than one thousand doctors and nurses amongst our experienced professionals, we have the expertise to address the perspectives and needs of all our healthcare clients. Today, eviCore has taken the clinical knowledge, proprietary technology, and forward thinking we perfected in radiology management and applied it to other areas of healthcare where we see opportunity for significant improvement, both in quality of care and in cost savings to health plans. eviCore continues to evolve to meet the challenges of the healthcare industry through Intelligent Cost Management, developing and introducing new services that extend beyond utilization management to capture maximum savings, reduce overall treatment costs, and ensure diagnostic accuracy.

ROLES AND RESPONSIBILITIES IN THE PROJECT

PS SME, Project Lead for multi-vendor IT team, Managing Development and Production support activities

Lead and successfully delivered ICD10 remediation, MSK, UTA, UPADS integration project on time with high quality

Involved in PT 8.51 upgrade(2012), PS CRM 9.1, PT 8.53 upgrade (2014)

Designed and developed REST api for IBM Merge(EMRx) and PeopleSoft integration

Established ISAAC-UPADS integration, Silverlink, Eliza outbound dialer notification

Have done the HealthFortis integration

Developed Tool to monitor the failure email notification and send fax to meet compliance

Designed and developed interactive user interface to capture the NU team’s outreach call response. This feature reduced the call duration from 3 minutes to less than 1 minute.

Performing design, code review and engage the team to adhere the development standards

Managing PeopleSoft deployment activities and participates in a 24*7 on call support

Involved in defining project scope, effort estimation, capacity planning and task delegation

Expertise in Healthcare Data model, Competency Based Routing, SAS, and Letter Notification

Provided periodic project and development status report to client leadership team

Focusing on continuous improvement on PS Application stability and performance

Involved in translating business requirement to technical/architectural design and documentation, giving due importance to traceability

PROJECT PROFILE 2

Project Title

Toll Collect CRM Application support

Duration

Aug 2010 – Feb 2012

Location

Germany

Operating Systems

Sun-Solaris

PeopleTools

PeopleTools 8.49

Application

PS CRM 9.0

Database

Oracle 11g

PROJECT DESCRIPTION

Toll Collect GmbH is a German company that has developed and is running the toll billing system for trucks on German motorways. It’s an application support and maintenance project, Cognizant is providing application support after the Toll collect CRM implementation project go-live. In addition to this, enhancement and CRs are being handled.

CLIENT DESCRIPTION

Toll Collect is a German company that has developed and running the toll billing system for trucks on German motorways. The company is a consortium led by DaimlerChrysler and Deutsche Telekom. The Toll Collect system nevertheless is worldwide the only complex toll billing system, which goes without affecting the flow of traffic.

ROLES AND RESPONSIBILITIES IN THE PROJECT

Technical Lead for PeopleSoft Team

Worked in Berlin, Germany for providing reverse Knowledge transfer

Involved in defining systems strategy and effort estimation

Analyzed the production defects and assigned it to the team and delivered the fixes on time

Interacting with Clients for defect status update and analysis

Provided technical suggestion, feasible solution to the team in solving complex defects

Involved in code review and helped the team to adhere the development standards

Worked on multiple CRs on ERMS and CDM modules

Coordinated with clients on joint integrated unit testing

Involved in delivery process and solved the deployment related issues

Worked on Performance Management in PeopleSoft System

PROJECT PROFILE 3

Project Title

Toll Collect CRM Implementation

Duration

Jan 2009 – Aug 2010

Location

Germany

Operating Systems

Sun-Solaris

PeopleTools

PeopleTools 8.49.16

Application

PeopleSoft CRM 9.0

Database

Oracle 11g

PROJECT DESCRIPTION

Toll Collect used PeopleSoft CRM 8.0 application to support its CRM operations in Germany. Toll Collect intended to upgrade their current application version to PeopleSoft CRM v9.0 without losing any of the existing business functionality and at the same time limiting their customization and not deviating from PeopleSoft out of the box framework, which will the application upgrade easier in future.

It was made as CRM implementation project by Cognizant, the application was implemented from CRM8 to CRM9. The entire new requirement was developed newly without customizing the PS delivered objects. ERMS functionality was established in CRM, using this functionality, Customer can send emails to CRM system, these Emails will be assigned to Group worklist based on the content in the mail accordingly and Agent works on the email quickly.

ROLES AND RESPONSIBILITIES IN THE PROJECT

Lead for ERMS and CDM team and established ERMS functionality

Coordinated with Data migration team to data mapping and import the data to CRM 9.0

Developed Automatic correspondence generic method which is being used in Order capture and support modules

Developed Batch process to send correspondence document to FTP server using PGP encryption

Coordinating with Clients for development and support activities

Provided the technical help to the team members in analyzing and fixing the issues

Trained the team in ERMS and Correspondence implementation strategies

Extensively worked in 360 degree view and configured new nodes

Proficient in Unix shell scripting

PROJECT PROFILE 4

Project Title

Citibank CRM

Duration

Mar 2007 – Dec 2008

Location

Poland

Operating Systems

Unix

PeopleTools

People Tools 8.45.18

Application

PS CRM 8.8

Database

Oracle 9i

PROJECT DESCRIPTION

Citibank CRM was the Application Support and Maintenance Project. Citibank is using People soft CRM Sales and Marketing modules for their Business Process. Dashboard & Navigator enhancement also has been done as per the business requirement; In addition, we were also involved in Application Support and Maintenance.

CLIENT DESCRIPTION

Citi has been present in Poland since 1991, first through Citibank (Poland) S.A. and then, following the merger in 2001 with Bank Handlowy w Warszawie S.A. (the oldest commercial bank on the Polish market, established in 1870), through Citi Handlowy. Citi Handlowy is one of the largest financial institutions in Poland, employing 6,000 people. It offers an extensive range of corporate, investment and consumer banking products and services.

ROLES AND RESPONSIBILITIES IN THE PROJECT

Involved in Dashboard and Navigator enhancements

Developed ETL process to import/export data

Developed single authentication for PS and Java application using RSA encrypted cookies

Worked as a part of Development team to customize the application according to the client requirements, Involved in performance tuning

Coordinated with Clients for development and support activities

Extensively involved in Service Change Request – Analysis of Business Requirements, Preparation of Technical Design Document, Feasibility study and Development.

PROJECT PROFILE 5

Project Title

FedEx Consolidation

Duration

Dec 2006 – Feb 2007

Location

USA

Operating Systems

Unix

PeopleTools

People Tools 8.47

Application

PeopleSoft HRMS 8.8 and 8.9

Database

Oracle 9i

PROJECT DESCRIPTION

FedEx is the leading Logistics Company; FedEx is one of the largest client in the world which is using PeopleSoft Technology, FedEx acquired a company called Watkins, This project is mainly to migrate the Watkins Data PS HRMS 8.8 to FedEx PS HRMS 8.9 Environment

CLIENT DESCRIPTION

FedEx provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services, We offer integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 275,000 employees and contractors to remain absolutely, positively focused on safety, the highest ethical and professional standards and the needs of their customers and communities.

ROLES AND RESPONSIBILITIES IN THE PROJECT

Involved in Data Mapping between the two instances to maintain the integrity

Engaged in Data migration activities in PeopleSoft HRMS 8.8 to 8.9

Developed Extract Program using SQR and Load program using AE & CI

Involved in Analyzing, Preparing Technical Design Document and fixing the issues

PROJECT PROFILE 6

Project Title

Plato CRM Upgrade

Duration

Apr 2006 – Dec 2006

Location

Plato Learning Inc, USA

Operating Systems

Windows 2000

PeopleTools

People Tools 8.47

Application

PeopleSoft CRM8.8, CRM8.9

Database

SQL server 2000

PROJECT DESCRIPTION

Plato Learning Incorporation (PLI) is a leading provider of education technology solutions for K-12 schools, colleges, job training programs, military education programs, corporations and individuals in the U S A. PLATO use PeopleSoft CRM as a single seamless solution from initial point of Prospect contact through sales, Order Capture and Support. Hexaware has done Upgrade, New Developments, and Enhancements and Testing for PS CRM, As a part of PeopleSoft CRM upgrade, Customer CRM, Sales, Order Capture, Support, modules are being upgraded from 8.8 SP1 to 8.9 MP7. Implementation of Dashboard, and Customization on sales, Order Capture, Support modules are also an integral part of the project. Comprehensive Order Intake (OI)-Reports have been prepared which is very much useful to get sales details in Territory and sales user wise.

CLIENT DESCRIPTION

PLATO learning products cover a broad range of teaching and learning needs from intervention and credit recovery and innovative and teacher-facilitated solutions for traditional classroom instruction to trend-forward distance learning options. PLATO Learning’s elementary, secondary, and post-secondary customers have come to expect that each of Plato's product lines will be developed with Plato's signature passion for education and the unparalleled expertise and precision achieved after more than 40 years of experience in the educational technology market.

ROLES AND RESPONSIBILITIES IN THE PROJECT

Engaged in retrofitting activities for the upgrade of PeopleSoft CRM from 8.8 to 8.9

Prepared Order Intake Report using deformalized table for better performance

Prepared Online Tech Spec with the help of Compare Report and Keep Drop Analysis Report

Involved in analyzing Customer BRDs and Preparation the TDD, Test Plans, Developing, Testing and providing optimum software & system solutions

Involved in development of Graphical Representation (Dashboard) of OI/Forecast and Pipeline Vs. Quota customization

Developed Test Cases, Performed Unit testing and Peer testing

Played an important role in defect fixing in UAT phase

PROJECT PROFILE 7

Project Title

Mail Order System (MOS)

Duration

Apr 2005 – Mar 2006

Location

MOS-TANGRAM – Switzerland

Operating Systems

Windows 2000

Technologies

RVW, Erwin Tool, Crystal Reports

Database

SQL server 2000

PROJECT DESCRIPTION

MOS-TANGRAM is an independent, owner-operated company in Boswil, Switzerland that is the leading supplier of software solutions for mail order businesses. The product range encompasses the entire mail order process chain. MOS-TANGRAM software is currently in operation at around 100 mail order houses in 12 European countries and the USA. This project is an integrated, web based system which provides solutions as per MOS client requirements. The main areas include Sales and shipping, Item Administration, Purchase Ordering, Inventory and storage administration.

CLIENT DESCRIPTION

The origins of today’s MOS-TANGRAM AG lie in the realization that many of the demands placed on software for mail order sales were formerly not covered by the available solutions. This situation prompted the first conceptual and programming work back in 1990. Between 1991 and 1995, extensive tests were carried out in an international mail order house established specifically to ensure that the mail order sales program worked in actual day-to-day practice and to improve it even further. MOS - Mail Order Systems GmbH changed its name to MOS-TANGRAM AG.MOS-TANGRAM software, which is still being further developed and enhanced today, went on to become a worldwide success story: All over Europe, and in the USA as well, some 100 installations of the mail order solution have been realized.

ROLES AND RESPONSIBILITIES IN THE PROJECT

Involved in development

RVW - Ramco Virtual Works is the Ramco proprietary ERP Tool, from App.Srv, it calls the predefined stored procedure with dynamic parameters. Developed stored procedure for UI data load, validation and save process.

Involved in testing of Components.

Integration testing, Calculating response times and resolving performance issues

Interacting with clients and coordinating with various teams for efficient execution of project

Prepared the test plans and test reports

PROJECT PROFILE 8

Project Title

Besmak ERP

Duration

Sep 2003 – Apr 2005

Location

Chennai

Operating Systems

Windows 2000

Technologies

Visual Basic 6.0, ADO, COM, Crystal Reports

Database

SQL server 2000

PROJECT DESCRIPTION

Besmak is the automobile components manufacturing company in Chennai, it has separate Software Development department to build their own ERP Packages. This ERP package meets company IT requirements.

Invoice Package:

This system mainly deals with Invoice preparation and dispatch. It stores the information about Customer, Product, Transports, Customer product, Price, Currency Master, and Predefined Tax Template. Customer schedule is prepared from customer purchase order, if the customer schedule is acknowledged by concerned person, and required quantity is available on the stock. Then it will be delivered to the customer. And also this system keeps track of customer returns and customer complaints. Shipping details along with invoice details will be informed to the customer through Email. Automatic Emailing feature is available in this application.

Production Planning and Process:

This incorporates Invoice Package. It receives the customer schedule from invoice package and prepare production schedule according to the priority of the requirement date of customers. After the acknowledgement of the production schedule, job queue will be automatically prepared for the available machines. According to the queue, products will be produced it will be passed through various process flow cycles (Trimming, Quality Checking etc.,) and finally it will be packed and kept in finished goods stores.

Human Resource Management System:

This application maintains information about the employees and subcontractors those who are all dealt with production activities. It maintains the organization chart, position management (No. of Position, Vacant Position, Skills and Responsibilities for each designation), departments and designations of the organization.

CLIENT DESCRIPTION

BESMAK COMPONENTS PVT LTD was incorporated in October 1994. The company is engaged in the manufacture of Plastic components, supporting the Automotive Wiring Harness Industry for all kinds of vehicles. Besmak products became an Import substitution to many CUSTOMERS for connector application in the automotive sector. BESMAK currently cater to more than 50 regular customers worldwide. BESMAK equipped with State of the art tool room facilities including 3D model designing, supported by a team of highly skilled employee base for both designing and manufacture of tools, in India, It is an ISO/TS 16949: 2002 certified company and a leading supplier of Plastic Components of various types, material, specification and requirements to the automotive and non automotive sector globally.

ROLES AND RESPONSIBILITIES IN THE PROJECT

Involved in design and development

Designed User Interface in VB as per the Client requirement

Designed table structure as per RDBMS Normalization standard

Prepared various Crystal report with dynamic input parameter as per the requirement

Involved in integration testing

VISA: H1 B



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