Shannon Hallex

**** ***** ***** ***** **

Peachland, North Carolina, 28133

315-***-****

ac4bcg@r.postjobfree.com

WORK EXPERIENCE

ORTHOCAROLINA HIP & KNEE CENTER, Charlotte, NC

Test and Surgery Scheduler, Mar 2017 – Present

Answering patient and insurance company phone calls, schedule outside referrals/ tests for patients while verifying insurance benefits, schedule viscosupplementation injectable appointments for patients, answer patient questions from our patient portal

CAROLINA UROLOGY PARTNERS, Huntersville, NC

Accounts Receivable Representative, Feb 2015 – Jun 2016

Worked aged accounts and researched where the payment was not received from the insurance company.Adjusted accounts to reflect what the EOB would state that I would receive.Worked all A/R for Medicare, Commercial, SNF and some Medicaid

HEMATOLOGY ONCOLOGY ASSOC OF CNY, Syracuse, NC

Accounts Receivable Specialist, Apr 2014 – Jan 2015

Researched and resolved billing account problems, Verified details of transactions, including funds received and total account balances.Suggested process improvements to secure better results on patient account denials which end result is payment from the insurance to the organization.

ENDOSCOPIC PROCEDURE CENTER, Syracuse, NC

Medical Billing Specialist, Jul 2012 – Apr 2014

Worked the aging patient accounts on a weekly basis, Reconciled daily deposits, Inputted daily charges with procedure and diagnosis codes, Assisted in coding the charge slips from the doctors.

EDUCATION

Fabius Pompey, Fabius, NY

High School Diploma, Jun 1995

Onondaga Community College, Syracuse, NY

Completed coursework towards Criminal Justice, May 1997