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Administrative Assistant Customer Service

Location:
Queens County, New York, United States
Salary:
35000
Posted:
February 04, 2018

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Resume:

ELLEN R. HOCHSTEIN

***-** **** ******

BAYSIDE, NY 11364

http://www.linkedin.com/in/ellenhochstein

Home 718-***-**** email: ac4b9n@r.postjobfree.com Cell 646-***-****

High performing customer focused Administrative professional with a strong background in non-profit, financial and customer service who demonstrates solid analytical planning, research, organizational, communication and

interpersonal skills.

PROFESSIONAL EXPERIENCE

Jewish Board of Family and Children’s Services

Administrative Assistant to Procurement Director

2016-Present

Assemble packets for training classes

Analyze evaluations of past and present workshops

Records and calendar management

Analyze client records to see if cases are active and also archive closed cases

Supervise two volunteers

Assisted with reorganization of clinic

Goddard Riverside

Administrative Assistant to Program Director

2015-Present

Manage monthly calendar for upcoming events

Assist with special events

Organize files into an effective filing system

General administrative assistance to director

Email and telephone outreach for elder law information, recruited an elder law attorney

Assist program director with client activities and status

Cash reimbursements

FEGS Career and Employment Services for Professionals

Receptionist to Operations

2010-2015

Tracked attendance for seminars and workshops

Ran monthly reports

Worked with Account Manager by posting job leads to company website

Strategic Alliance Marketing, Inc.

Assistant to CEO of Small Business

2013-2016

Consulted with small law firms to identify referrals for marketing

Scheduled appointments for law firm, consultants and private car service

Post ads to website for real estate firm

St. Johns University

Administrative Assistant for Higher Education

2008-2010

Prepared handouts for lectures

Coordinated special events and monthly club meetings

SP Plus Corporation (SP+)

Human Resources Administrator/Benefits Administration

2004-2008

Planned Health and wellness fairs

Benefit Coordination for New York and New Jersey

FMLA, short-term disability, Workers Compensation, medical, dental and 401(K) plans

Composed Employment verification letters

Composed performance evaluations for HR Manager

Interviewed Candidates, Reference and background checks, new hire orientation

Attended job fairs, posted open positions to various websites

EDUCATION:

New York Institute of Technology 2005-2009

MS in Labor Relations/Human Resource Management

Baruch College Continuing and Professional Studies 2001-2003

Certificate in Human Resource Management

Baruch College CUNY 1995-2000

BA in Psychology

SKILLS

Microsoft Office versions 2007, 2010 and 2013 Word, Excel, Outlook, PowerPoint, HRIS System, (Ultipro) Google Apps, Avatar and Stars

PROFESSIONAL SOCIETIES/AFFILIATIONS

Member: Society for Human Resource Management

Member: Human Resources New York Chapter of SHRM

Volunteer Recognition Award NYCSHRM,

Volunteer Recognition Award New York City Mayor’s Office



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