Vanderlyn L STEPHENS ac4b96@r.postjobfree.com

**** ****** **. *****, ** 33610

813-***-****

SUMMARY

Enthusiastic Customer Service Prepresentative with in-debt knowledge of Sales. Affectively maintain customer satisfaction and contribute to company success. Very disciplined and Good with time management.

CORE STRENGTHS

*Positive Attitude

*Passionate Communicator.

*Ability to multitask.

*Results driven Customer Service Representative with proven ability to establish

rapport with clients.

*Courteous Demeanor

BEDS FOR SALE -(CUSTOMER SERVICE/ROUTER) 02/2014 - 03/2016

Inbound calls accepting orders for bedding. Organized Delivery routes. (Worked at Home)

EAGLE DEBT SETTLEMENT COMPANY - (CUSTOMER SERVICE REPRESENTATIVE) 11/2010 - 01/2014

Provided information on services, answered questions and administered information on procedures and policies in regards to Debt Settlement Program. Inbound and Outbound calls. (Worked at Home)

LIFE ALERT MEDICAL PENDENT - (CUSTOMER SERVICE/SALES REPRESENTATIVE) 01/2007 - 10/2010

Telemarketed to the elderly and disabled. Handled Inbound and Outbound calls. Worked with clients and families. Sold pendants via telephone. Answered inbound troubleshooting calls. Researched, calmed and rapidly resolved client's issues to prevent loss of key accounts.

FLA PROFESSIONAL PEOPLE MAGAZINE - (TELEMARKETING/SALES REPRESENTATIVE) 06/2004 - 12/2006

Set appointments for Advertising sales. Wrote scripts and generated additional revenue through effective solutions to disgruntle clients. Successfully increased percentage of happy customers. (Worked at Home)

EDUCATION: High School Diploma and Hillsborough Community College (48 hours)

SKILLS: Microsolft Word and Excel