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Information Technology Customer Care

United States
February 04, 2018

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**** ******* ****

Cordova, TN *****

Justin D. Campbell


elf-Motivated and Ambitious IT Professional seeking to obtain a position that will challenge me as well as allow me to use my education and skills to benefit both myself and my employer. The ideal position would utilize state-of-the-art software and/or hardware components within a creative, technology-driven organization. Customer interaction is a plus and I look forward to utilizing this trait in an environment that encourages innovative thinking, recognition, and career development.


CompTIA IT Fundamentals Certification



IT Foundations course graduate

Southwest Tennessee Community College, Memphis, Tennessee

Associate of Applied Science in Information Technology – Computer Systems Support

Related Coursework Completed:

Windows for Professionals

Computer Applications

Network Security

Computer Hardware Essentials

CISCO Networking I/II

Unix/Linux System Administration

End User Support/Troubleshooting Windows

System Design

Windows Database Application-Access

Web Page Development

Central High School, Memphis, Tennessee



Novitex Enterprise Solutions – Memphis, Tennessee

Mail Associate - Federal Express - Democrat Location

September 2016 – Current

Responsibilities include, but are not limited to: Operating mail, copy or fax equipment; Shipping & Receiving; Ordering supplies and updating employee lists: Picking-up and delivering mail, parcels, copy jobs and faxes to customers; Lifting large bundles of mail, overnight packages and shipments of paper; Handling time-sensitive material like confidential, urgent packages; Providing courier & messenger services; and Maintaining the highest level of customer care while demonstrating a friendly and cooperative attitude

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