Tracey L. Hall

ac4b6p@r.postjobfree.com

** ******* *** ***********, ** 603-***-****

OBJECTIVE: Seeking a full-time position in a legal office environment that will utilize my computer knowledge, people skills, organizational abilities, and business experience.

EMPLOYMENT HISTORY:

Jan. 2017 to

present

NULIFE MED, LLC Manchester, NH

Legal Administrative Assistant

Provides administrative support to In-House Counsel and Paralegals. Prepares and tracks all incoming and outgoing correspondence. Responsible for maintenance of Excel metric tracking for monthly reports, provides specific patient-related information and other work product as generated by Legal Department. Communicates with external Attorneys and Paralegals requesting medical records and outstanding bills. Responsible for researching and sending out medical records as needed working with HIPAA authorizations as necessary. Performs research as specified by In-House Counsel. Maintains and updates all legal and company-wide databases and spreadsheets daily.

Sept. 2013 to

Oct. 2016

AREA ASSEMBLY SERVICE OFFICE, Hooksett, NH

Customer Service Associate

Customer Service position consisting of a multitude of duties, often at the same time. Fulfilled individual, group, and district orders for books and literature relating to recovery for telephone, mail-in and walk-in customers. Liaison for delegates and other members in the program. Assisted in outreach to those struggling with problems with alcohol via telephone and face to face. Responsible for tracking and restocking inventory of books, medallions, literature, and office supplies as needed. Updated state-wide meeting list book as changes occurred. Sorted mail daily, answered emails in a timely manner, and made bank deposits as needed. Jan. 1999 to

Aug. 2002

BINGHAM MCCUTCHEN LLP, Boston, MA

IT Department Assistant

Assisted the director and members of the IT department by performing numerous duties and tasks on a daily basis. Responsible for updating databases for department; coding bills and resolving issues; answering telephones, screening calls and forwarding to the appropriate parties; sorting mail; IT department travel liaison with the firm's travel department; attorney and IT liaison for home pc setup and deliveries, routing technical questions to appropriate team members; working directly with IT director arranging meetings, creating and updating documents and flowcharts, as well as attending to various ongoing billing procedures and other projects as needed. Nov. 1996 to

Jan. 1999

BINGHAM MCCUTCHEN LLP, Boston, MA

Legal Secretary

Worked with attorneys assisting with all phases of document drafting, including dictation/transcription, editing and distribution using software such as Compare-Rite to note changes and versions of documents. Entered timesheet information for attorney billing. Maintained files and attended to daily routine tasks such as mail sorting, screening telephone calls and arranging meetings.

Oct. 1995 to

Nov. 1996

Family Law Offices of Dawn LiVigne, Boston, MA

Legal Assistant

Responsible for: drafting motions; generating correspondence to clients, courts and attorneys; developing and maintaining databases for conflict cards and client and attorney contacts; scheduling court dates, depositions and client meetings. Also responsible for accounts payable for office expenses and monitoring and ordering office supplies. May 1993 to

Oct. 1995

PC&F, Inc., Hudson, NH

Administrative Assistant & Secretary to the President Duties involved word processing for the Administration Department, including the President, General Manager and Office Manager, created and maintained databases for numerous company files; prepared and updated status reports; answered and forwarded incoming calls to all departments; monitored and ordered office supplies. Also shipped, received and tracked all packages for the company as well as logged timesheets via data entry. Oct. 1990 to

March 1993

Computer Mart, Nashua, NH

Receptionist/Administrative Assistant

Performed a variety of duties to assist sales, service and accounting departments. Responsible for order entry and invoicing. Answered and transferred calls from a busy eleven-line switchboard. Greeted and assisted walk-in customers. Worked on Mac computer.

May 1987 to

Sept. 1987

Zayre Corporation, Londonderry, NH

Store Security

Observed customers for potential shoplifting. Maintained accounts of returned checks due to insufficient funds. Contacted customers and arranged payment plans.

EDUCATION:

Aug. 2017 to Paralegal Certificate Program, NHTI Concord, NH Sept. 2018

2003 -2005 Salem State College, Salem, MA

85 credits

1987 - 1989 Dean, Franklin, MA

Associate Degree in Criminal Justice

OFFICE SKILLS:

TEST SCORES

MS Excel 2010

Score: 97%

December 2016

Kenexa Prove It! 30 Questions

Percent Correct: 97%

Percentile Ranking: 90

Global Average: 74%

MS Word 2010

Score: 97%

December 2016

Kenexa Prove It! 30 Questions

Percent Correct: 97%

Percentile Ranking: 90

Global Average: 75%

Typing 65 WPM

Strong working knowledge and over 24 years of experience with PCs as well as several years on Apple. Experience with a variety of office equipment, including Dictation/Transcription support. Software proficiency with but not limited to: Windows 3.1 to 10; Microsoft Suite: Word, Excel, Outlook, Powerpoint, Access; Lexis; CPR+ (Medical Records File Manager); Adobe; QuickBooks; WordPerfect; Filemaker Pro; Carpe Diem; and CompareRite.

REFERENCES FURNISHED UPON REQUEST

Contact this candidate