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Manager Customer Service

Hyderabad, Telangana, India
February 04, 2018

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Robert Ravi Kiran

***, *-*****

Janapriya Castle, Ramnagar,

Hyderabad – 500 044.

Phone: 970*******

Career Objective:

To carry out responsibility and take initiative in contributing to the employer with utmost sincerity and with due diligence. To work in a professional and competent atmosphere that enables to cope with trends and technologies in widening the spectrum of my knowledge and to earn fame and name for the organization I work.


Ability to handle multiple tasks simultaneously under right schedule. A strong orientation and exposure to

Customer service.



Professional Experience:

Five years as a Steward in hotel Green Park(Feb.2000 toFeb.2005)

Two and Half year as a Sr.Captain. at Hyderabad House Pvt.Ltd.(Mar.2005 to Aug.2007)

Worked as a Sr.Captain,Hotel Aditya Park(A Sarovar Group Of Hotel)) Feb.2008 to April 2009 .

Worked as a Restaurant Manager for 780 East Fine Dining Restaurant & Banquet Hall

From june 2009 to june 2011

Worked as a Food &Beverage Manager at Country Club India Ltd.

Begumpet. Hyderabad. From Nov.2011 to Nov. 2015.

Worked as a Food &Beverage Manager at

Goodlands,,,Habsiguda from January 2016 ..To January 2018


Service excellance awards

Chess champion(internal games)


Basic knowledge of computers and browsing Internet

IDS Billing Software


Good Communication Skills

Quick Learning

Quick learner that expands extensive efforts to stay informed of new technologies.


Father’s Name : Late: Sri.K.D.Prakash Rao

DOB : 17-Sept-1973

Nationality : Indian

Sex : Male

Marital Status : Married

Languages Known : English, Hindi and Telugu

Personality : Adaptable, Flexible, Sincere, Hardworking and Punctual

Hobbies : Listening to music, Playing cricket&chess

Passport number : N0310502

Job Description:

Ensuring the highest standards of service

Ensure the smooth day to day functioning of the outlets

Responsible for reservations & banquet operations

compliant handling to provide best services in order to achieve guest delight

Total operational and financial responsibility for restaurant/hotel/club

prepare Monthly Report

Guide, direct and train staff

Maintain excise stocks and books and update them regularly and on time.etc

Expected Designation : Food&Beverage Manager

Restaurant Manager/Banquets Manager


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