Manager Customer Service

CURRICULUM VITAE

Robert Ravi Kiran

***, *-*****

Janapriya Castle, Ramnagar,

Hyderabad – 500 044. ac4b54@r.postjobfree.com

Phone: 970*******

Career Objective:

To carry out responsibility and take initiative in contributing to the employer with utmost sincerity and with due diligence. To work in a professional and competent atmosphere that enables to cope with trends and technologies in widening the spectrum of my knowledge and to earn fame and name for the organization I work.

Summary:

Ability to handle multiple tasks simultaneously under right schedule. A strong orientation and exposure to

Customer service.

EDUCATION:

Graduation

Professional Experience:

Five years as a Steward in hotel Green Park(Feb.2000 toFeb.2005)

Two and Half year as a Sr.Captain. at Hyderabad House Pvt.Ltd.(Mar.2005 to Aug.2007)

Worked as a Sr.Captain,Hotel Aditya Park(A Sarovar Group Of Hotel)) Feb.2008 to April 2009 .

Worked as a Restaurant Manager for 780 East Fine Dining Restaurant & Banquet Hall

From june 2009 to june 2011

Worked as a Food &Beverage Manager at Country Club India Ltd.

Begumpet. Hyderabad. From Nov.2011 to Nov. 2015.

Worked as a Food &Beverage Manager at

Goodlands,,,Habsiguda from January 2016 ..To January 2018

ACHIVEMENTS

Service excellance awards

Chess champion(internal games)

TECHNICAL SKILLS:

Basic knowledge of computers and browsing Internet

IDS Billing Software

STRENGHTS

Good Communication Skills

Quick Learning

Quick learner that expands extensive efforts to stay informed of new technologies.

PERSONAL DETAILS:

Father’s Name : Late: Sri.K.D.Prakash Rao

DOB : 17-Sept-1973

Nationality : Indian

Sex : Male

Marital Status : Married

Languages Known : English, Hindi and Telugu

Personality : Adaptable, Flexible, Sincere, Hardworking and Punctual

Hobbies : Listening to music, Playing cricket&chess

Passport number : N0310502

Job Description:

Ensuring the highest standards of service

Ensure the smooth day to day functioning of the outlets

Responsible for reservations & banquet operations

compliant handling to provide best services in order to achieve guest delight

Total operational and financial responsibility for restaurant/hotel/club

prepare Monthly Report

Guide, direct and train staff

Maintain excise stocks and books and update them regularly and on time.etc

Expected Designation : Food&Beverage Manager

Restaurant Manager/Banquets Manager

Date: (ROBERT RAVI KIRAN)

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