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Manager General

Location:
Stellenbosch, WC, South Africa
Salary:
R50 000 - R60 000
Posted:
February 04, 2018

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Resume:

Curriculum Vitae

of

André Noordeman

Personal information

Surname Noordeman

Name André

Date of birth 1 May 1992

Gender Male

Race Coloured

Cell number 081-***-****

Email addresses ac4b1u@r.postjobfree.com

Current Physical address 106 Prinspark, 28 Dr. Malan Street, La Colline, Stellenbosch 7600

Origin/Hometown Western Cape, Swartland, Moorreesburg Educational information

School Dirkie Uys High, Moorreesburg

Year matriculated 2010

University Stellenbosch University, Stellenbosch

Degree B.Dram (Media & Applied Theatre) and Theatre Studies Modules Theatre Studies

Information Technology

Afrikaans and Netherlands

Basic Xhosa

Theatre Practice

Theatre Theory

Theatre Skills

Duration of degree 2011-2013 (3yrs)

Acting experience and specialities

Actor at Evelyn Brink Artist Management 2015-2016

Final year Project Blocks Interactive Theatre with Abduragman Adams (6 months), Media: Television and Radio with Susanne Beyers and Rufus Swart (1 year).

Components: Radio – News reading

Radio DJ presenting

Advertisements

Radio dramas

Novels and children’s book readings

Television - Television acting (soaps, comedy drama) Interviews

News presentation

TV program presentation

Television Boland Moorde: 2012 (featured extra) KykNet trailor - Louis Pretorius, Albert Snyman

Krotoa: 2016 (dancer/extra) Penguin Films – Roberta Durandt Theatre Skoonlief en die Ondier: 2012 U.S. Drama Dept. Children’s production, Character: Ei - Mareli Hattingh.

Yerma: 2012 U.S. Drama Dept. Drama production, Character: Dronk man #2 - Juanita Swanepoel.

Ebenezer Pennieknyper: 2012 Klein Libertas Teater

Kersproduksie, Character: Willem Willemse - Waldemar Schultz, Juanita Swanepoel.

God van Klank: 2013 Woordfees Production (with Chris van Niekerk), Character: Personal guard – Mari Borstlap Calitz Bloedbruilof: 2013 U.S. Drama Department Production, Character: Eerste Jong man – Marthinus Basson

Gawie die gawe gedroggie: 2015 PACOFS (Bloemfontein), Character: Afval – Daniël Wolmarans Produksies

Puppetry Freelance puppetry shows – Lucky Packet Productions, Marguerite du Bois, Elanza Swart

Languages Afrikaans (home language) English (second language) & Xhosa (lower degree)

Accents British

Standard American English

Ghetto/hood American English

Columbian

Cape Coloured

Namakwalands

Physical appearance

Length 1.73 m

Hair Colour: brown

Type: curly/wavy

Eyes Brown

Shoe size 7/8

Suit size 38

Experience in other fields Worked with children while studying Drama as part of a module (Interactive/educational Theatre – at schools and institutions).

Facilitator for the Anna Foundation (Working with adults) – Internal with degree

Worked as waiter for 2 years+ at local pub/restaurant, Stellenbosch

Worked at local 4star guesthouse as part time administrative assistant and guest interaction liaison

Host & part-time waiter at upmarket Restaurant and Wine Bar

– Stellenbosch

Guest House general manager (Live-in) – 3 months’ probation period (not permanently appointed) plus 3 more months Guest House manager – ( * months) 10 paid shifts introduction

& training followed by 3 months’ probation. Permanent employment contract for promised position as general manager has not been renewed by owners (sensitive information – only for discussion during interview)

Hospitality Experience,

Aandklas, Local Pub (Waiter), 2012-2014

Employer – Marcus Oosthuizen

Petro Swanepoel – General Manager

Duties included studying food items on the menu to ensure detailed information of used ingredients, knowing cooking/baking processes, knowing beverages like specials & cocktails & serving guests at tables and clearing tables. Processing card and cash transactions. Attending regular staff meetings to ensure good quality service was also a priority. This also included clearing the shop towards the end of a shift.

Caledon Villa Guest House (Guest liaison/assistant), 2014 (5/6 months) Employers – Johan & Ode Krige

Bernice McCarthy – General Manager

Duties: Welcoming & greeting guest upon arrival.

Completing the necessary admin before checking in & showing guests to their rooms.

Responding to guest’s emails with regards to rates, invoices & sending information about tourist attractions & recommendations for restaurants & wine estates.

Checking rooms after cleaning & refreshing.

Working night shifts to assist with later check-ins. Assisting in the kitchen during breakfast preparation: taking orders, checking on guests, assisting with quality control of outgoing food & beverages. Stock control.

Making lunch/dinner reservations, wine tastings and other events. The Big Easy Restaurant & Wine Bar (Senior Waiter & Host), 2015-2016 (1 year & 3 months)

Jean Engelbrecht – Owner

Larry Magwegwe – General Manager

Duties: As a waiter – Thoroughly informed of menu (referring to customer allergies), Training in wine knowledge & beverages, training on service (pouring wine & communication with guests during service), taking reservations via telephone. Part of being a waiter also included setting up before service, knowing about any specials, wine recommendations, calling transport for guests after their visit & setting tables for service on the following day.

As a host - Responsible for welcoming guests & “checking them in”, showing them to their table & offering them water then appoint the waiter to continue with service. Answering telephone calls about reservations, functions, specials etc. Locating reservations to a certain or requested table & constructing a sheet with guest’s information

Double-checking reservations & confirm arrival with guests Assisting waiters with service at tables – answering questions about the food items & wine recommendations.

Assisting with card/cash payments at the front desk. Asking guests about their experience and arranging transport if needed. Twice Central Guest House (General Manager & guest liaison), October 2016 – April 2017 (6 months)

Owners – Liesl Swart, Mandi Smit & Ané Spies

Duties: Processing payments & invoices

Checking guests in and assisting with questions at the front desk. Managing breakfast shifts – quality control, replacements for allergic guests, menu planning and meal presentation.

Answering and handling telephone & email queries and processing reservations.

Doing late check-ins

Stock purchasing and controlling

Checking on maintenance issues

Managing & training staff (cleaning rooms, preparing meals & guest interaction).

Room checks before check-ins.

Placing orders – fruit, vegetables etc. (Handling communication & relationships with suppliers – deliveries).

Making reservations for guests – wine tastings, wine tours, dinner, lunch & other tourist attractions.

Processing online reservations.

Summerwood Guest House (Manager & guest liaison), June 2017 – February 2018

(8 months)

Owners – Paulet Nel, René Nel (owners reside in Pretoria) Duties: Compiling the month end financial file – invoicing, settlements, merchants, Credit card transactions, petty cash control, debit orders, claim backs & refunds. Handling communication with agents & various booking channels such as Booking.com, Expedia, Agoda etc.

Guest interactions and special requests – preparing special meals for guests with allergies.

General maintenance – Computer & telephone system, appliances, property, garden, swimming pool etc.

Staff training & appointing

Stock ordering & check.

Quality control during breakfast shift and throughout the day. Room checks – ensure that rooms are well in order before guests arrive Handling reservations for dining, wine tours and other various trips. Constructing and leading staff meetings and addressing problems. Responding to guest reviews.

Processing card payments and refunds.

Seeing to guests wellbeing – special treats for birthdays, newlyweds etc. Sharing information about the town, its surroundings, shops, restaurants & wine farms – having good knowledge about the town.

Recommending good restaurants, wines and having a good knowledge of food and wine pairing to give well informed tips and advice. Arranging appointments with service providers and suppliers Keeping track of reservations and related information to be well prepared for the next guests’ arrival.



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