SUMMARY

SKILLS

LANGUAGES

EXPERIENCE

ESTEPHANIE REYNOSO

***** ********* **., *********, ** 93534 H: 661-***-**** ac4b1l@r.postjobfree.com Attached you will find my professional Resume highlighting my work experience, and ethics to support my application for employment at your firm/company and position available. Please feel free to contact me if you have any further questions in reference to my Resume. Estephanie Reynoso's Resume Customer service-focused Calyx

Point System for Loans

Microsoft Word

PDF/Adobe

Excel

Paint Program

Doc Master

CAR.ORG/Zip Forms

MLS Alliance/SRAR Chris Net

Equator

Pacer.Gov/Banktruptcy/Civil

Matters

Customer service-focused

Knowledge of VA loan process

Reliable

Excellent communicator

Friendly

Fluent in Spanish

Detail-oriented

Excellent time management

Proper phone etiquette

Articulate and well-spoken

Time management

Flexible

Meticulous attention to detail

Professional and mature

Strong problem solver

Works well under pressure

Human resource laws knowledge

Social media knowledge

Understands grammar

Customer service-oriented

Accounting

Scheduling

Accurate money handling

Verbal/written communication

Active listening

Outgoing personality

Team player mentality

Time management ability

Enthusiasm

Exceptional interpersonal skills

Strong sales-closer

Driven

Team leadership

Bilingual English/Spanish Fluent Speaker

08/2010 to Current Loan Processor/Production Assistant Secureline Realty and Funding, Inc - Encino, CA

I have 8 years in work experience at various positions and employments. I am a very knowledgeable, dedicated, motivated and determined employee.

Very attentive with customers, very well communicative skills, fast employee, various skills at various work task requirements. Fast learner and adaptive to various lines of work. SKILLS

04/2006 to 08/2010 Loan Processor/ Escrow Assistant/ File Coordinator AB American Dream Homes, Inc / AB Escrow - Van Nuys, CA In charge of communicating with clients Filling out applications, loan paperwork, real estate paperwork Organizing files, opening, processing, closing the file out Answering Phone calls Scheduling Appointments Checking emails, Scheduling appointments Processing conditions requested by lenders for loans Listing Properties Assisting Escrow Officer with Escrow Files such as: Keeping File Organized, Preparing EMD receipts, Making Sure all Escrow Paperwork needed signed and filled out by all parties in transaction is done correctly & in a timely manner. Contacting Title Companies for Property Profiles, Deeds, Preliminary Title Reports, and Correct Vesting.

Assisting Escrow Officer in Preparing Closing Packages for Title and Lender when Loan Documents are signed and ready to be sent back to close file. 01/2005 to 03/2006 Sales Person/ Distributor

Los Angeles Times News Paper - CA

Advertising the company and the services Getting new customers Giving out information about the product and services company offered Collecting Payments Making Interviews Collecting Information Communicating with clients.

10/2010 to 03/2017 HR Department/Sales Associate/Office Coordinator JandV Property Management - Valley Village, CA

Organized employee schedules, department phone lists and business card orders.

Scheduled an average of 25+ appointments per Week. Negotiated details of contracts and payments and prepared sales contracts and order forms.

Met incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Reviewed purchases for fraudulent activities.

Answered incoming telephone calls with professional and knowledgeable responses.

Created attractive displays. Created and modified job descriptions within all departments.

Created and managed more than 15+ confidential personnel records. Supported 15 employees at all levels, including executive leadership. Adobe, Advertising, Scheduling Appointments, Organizing files, Customer One on One(s).

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