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Test Engineer

Fremont, California, United States
February 03, 2018

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Santhosh Palvayi

Software QA Lead (412) ***-****


Senior-level Software Test Analyst/QA Lead possessing over 10+ years of experience in Information Technology with emphasis on Software Quality Assurance/Testing and Delivery Changes. Extensive experience in Financial, Telecom, Gaming, e-learning, Web service, Logistic domains and client server applications. Client advocate and Liaison between On and Offshore teams. Heavy Agile.

Areas of Expertise


Requirements Analysis, Test Strategy, Creating Test Plan,Test Case Development, Test Environment Setup

IMPLEMENTATION & EXECUTION: Black Box, GUI, Functionality, Unit, Regression, Usability, Smoke, Installation, System, Performance, Load, Stress, Database, UA, Post Deployment


Defect management (validate & make assignments), Retesting, Create Test Evaluation Summary Report


Selenium-Webdriver(Cucumber, Gherkin, Junit,Maven, BDD), Jenkins(CI/CD)



Career and Ongoing Achievements

Solely perform all aspects of testing life cycle coordinating 15 developers (Wells Fargo)

Received monthly appreciation commendations from manager (FedEx)

Built Test Team to 50 positions from 5 (Verizon)

Specifically chosen by manager to assist with acquisition of new projects and clients (AppLabs)

Acted as a Liaison between the On and Offshore teams.


Bachelor of Engineering – B.E (CS & E) from Kuvempu University (Karnataka), India.

Technical Skills

Operating Systems

MS-DOS, Windows NT, Windows 95/98/2K/XP, Mac 8.6 thru 10.3.4


VB, Java, .NET, Flex

Database Management

MS SQL Server, SQL, MySQL, Oracle 8i, Toad

Change Management Tools

Mercury Quality Center 10.0, VSS (Visual Source Safe), ClearCase, Silk Central Test Management, Version One, Clear Quest

Testing Tools

Load Runner 9.0, 9.5,11.0, Selenium WebDriver(Cucumber, Gherkin), Eclipse, JUnit, TestComplete, ITKO LISA(CA Devtest)

Web Servers

Apache Tomcat, Web Logic, SOAP UI, Web Sphere Application Server

Professional Experience

Wells Fargo, San Leandro, CA Nov 2015 – Present

Role: QA Lead

Wells Fargo provides banking, mortgage, investing, insurance, personal, small business, and commercial financial services.

Environment: ALM-HPQC, CA Devtest (ITKO LISA), Java, IBM DataPower, Selenium BDD (Eclipse, Maven-Neon, Cucumber, Webdriver,Gherkin), Oracle Flexcube, SQL Queries, SOAPUI, JENKINS(CI/CD)

Project: Global Application Business System (GABS). Support the testing of bank flow activities incorporating Flexcube. Collect metrics, participate in quality control, enhancement, and defect triage meetings, create test data, test plan and estimates, execute and monitor test results, generate reports and provide status’ to team and management. Solely responsible for end-to-end planning, testing, test plans, meetings, reporting, go or no go, and final quality assurance of the project.


Actively participated in QC meetings, Enhancements Meetings.

Understanding the flow of Banking (Flow from Source to Destination, i.e from different Partners to Flexcube)

Preparing Test Data, Test Plan and Test estimation.

Handling resources and allocating the tasks

Test case Creation and Execution

API testing experience

Skill and knowledge in working with XML and JSON formats

Creation of the Scripts by using Automation tool CA DEVTEST (ITKO LISA tool).

Auto Email Generation to the respective team by using the CA DEVTEST when the Error is displayed.

Connectivity/Integration of the application is validated by using the CA DEVTEST (ITKO LISA tool).

Script is enhanced with the help of Assertion and Filters by using the CA DEVTEST (ITKO LISA tool).

Validated the data by creating the SQL Queries in the script created by using CA DEVTEST (ITKO LISA tool).

Creation of scripts by using the Selenium Webdriver (Maven, BDD-Cucumber, Gherkin, Junit) for the IDV-UI (Internal Website)

Creation of XML paths and Identification of the objects by ID, Text, Name.

Writing the Java code for the Selenium Scripts and executing them.

For the continuous integration, used the CI/CD tool Jenkins and the Builds are scheduled

Sharing the Status to the team and to management

United States Patent and Trademark Office (USPTO), Alexandria, VA June 2015 – Nov 2015

Role: Sr. IT Analyst

The USPTO protects new ideas and investments in innovation and creativity for the nation’s technological progress.

Environment: Dojo Framework, JavaScript, jQuery, TestComplete, Agile, Rally

Project development was performed in an Agile environment. Participated in the development of user stories, sprint planning, daily Scrums, client demos, deployment, and retrospectives. Prepared test cases, estimations, data, and test plan. Executed and reported test results. Led defect/tracking status meetings, resolved issues, and made assignments to developers. Handled resources and allocated tasks amongst the team to ensure efficiency and accuracy.

FedEx, Pittsburgh, PA July 2014 – May 2015

Role: QA Lead

FedEx Corporation is an American multi-national courier delivery services company headquartered in Memphis, Tennessee.

Environment: Java, Quality Center(QC 10.0), DBVisualizer, Oracle(Sql Queries), AS400, Agile, Maven, Selenium

The Multi-Recipient project utilized an Agile environment (sprint planning, daily Scrums, sprints, demos, etc.) to support testing and QA for the application. Participated in requirements gathering, document reviews, and data verification. Prepared test plan, estimates, defined test strategy, created UAT test cases. Collected metrics and minutes of meetings and distributed to team and management. Created test scripts with Selenium tool. Conducted defect triage meetings and assigned and tracked resolutions. Wrote and executed SQL queries. Developed formal test results documentation.

Ness USA, Inc., Pittsburgh, PA July 2013 –June 2014

Role: QA Lead

Ness is a custom software development firm providing digital transformation and software engineering services.

Environment: Quality Center 10.0, Version One, PRPC (PEGA Rules Process Commander), Agile

Supported client Standard & Poors website, again utilizing an Agile environment to perform the end-to-end analysis, test creation and execution for each sprint. Served as liaison to a 4-member offshore team. Conducted defect triage meetings and resolved issues. Reported results to upper management and was acting Release Coordinator.

NEW Corp (Asurion) Sterling, Virginia Jan 2013-June 2013

Role: Sr. Software Test Analyst

Asurion provides U.S. based customer protection and support to answer tech questions and solve any device problem.

Environment: Java, Jira 5.2, SOAP UI 3.6.1, Putty, Toad, PEGA, SMART, Service Bench, Agile

The TaxGateway application was developed in an Agile environment. I was point of contact for all testing related activities and status reporting. Validated web services and managed defects and enhancements. Verified order and invoice data. Provided end of project release metrics. Created service requests and dispatched orders incorporating SMART and PEGA systems.

Prior Engagements

IBM (Client: Eli-Lilly), INDIA (2011-2012) Role: QA Lead

Environment: Quality Center 10.0, SAP-BI 7.0, Java, Flex, Soap UI, Load Runner 9.5, 11.0, SQL Server, Oracle, Agile

Ness Technologies, INDIA (2010-2011) Role: Sr. QA Engineer, Test Lead

Environment: Quality Center 10.0, Java, Flex, Performance Tool (Load Runner 9.5, 11.0), Version One, Toad(SQL)

Applabs, INDIA (2009-2010) Role: Sr. Software Testing Engineer

Environment: Java, .NET, Silk Central Test Management, Toad, SQL Server, Oracle

Bluepal, INDIA (2007 – 2009) Role: QA Lead

Environment: Java, Tomcat Server, SQL Server, HTML, JS, AJAX CSS, Hibernate, Struts.

Verizon-VDSI, INDIA (2006 – 2007) Role: Sr. Test Analyst, QA Lead

Environment: Ajax, Mercury Quality center, PVCS, Java, Hibernate, Flex, Struts, Agile

AppLabs Technologies, INDIA (2005-2006) Role: Sr. Software Testing Engineer

Environment: Java, SQL Server, Bugzilla, Webservices, Test Director, SOAP, VSS.

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