Shanreikah Wright-Foster

615-***-****

ac4az9@r.postjobfree.com

OBJECTIVE: To secure a challenging position as an Administrative – Clerical or Data Entry Assistant that will enable me to utilize my abilities, expertise and education to contribute to an organization’s growth, stability and development. I continuously strive for excellence with emphasis on quality and customer service.

SUMMARY OF QUALIFICATIONS:

ØExceptional interpersonal, communication and listening skills

ØFlexible and able to multi-task based on workflow demands in a fast paced environment

ØProven ability to meet and maintain objectives, goals and standards – very detail oriented

ØPossess accuracy and keenness of judgment or insight while assisting others with employment needs

WORK EXPERIENCE:

July 2012 to Present Various Volunteer Assignments with Community Organizations

Onboarding Rep I

(FleetOne Corporation) Antioch, TN Sept 2017 – November 2017

vAccountable for daily data entry responsibilities

vOperated 10-Key office equipment daily

vResponsible for effectively communicating with co-workers regarding problem-solving strategies

vHandled email inquiries – management concerns – etc. in a timely manner

Customer Service Rep II LaVergne, TN May 2010 – July 2012

(McKesson Corporation)

vSelf-directed in verifying and logging shipment inquiries through FedEx and UPS

vProcessing chemotherapy medical supplies for McKesson’s customers and affiliated companies

vExperienced in working/communicating with those from diverse backgrounds and nationalities

vCompiled stats, verified and logged deadlines to daily customer inquiries

Customer Service Rep -- QC Specialist Brentwood, TN June 2007 – April 2010

(Nissan North America Corp)

vResponsible for processing and updating customers’ information regarding Nissan vehicles

vInteracting with customers to evaluate, assess and adhere to their vehicle recall concerns

vIdentified and resolved system and account issues on an ongoing basis

vExperienced in coaching coworkers on NNA scripts concerning service calls

911 Dispatcher – Records Clerk I Smyrna, TN October 1992 – April 2004

(Smyrna Police Department)

vPrepared, processed and maintained various confidential reports

vScreened and handled calls for 911, Fire Department, Police Department and Utility Department in the city of Smyrna.

vMaintained the dispatching of police officers to various situations within the community

vProcessed and prepared confidential accident, domestic and stolen property reports

EDUCATION:

Edmondson College – Nashville, TN

*Studied Computer Science, but degree not obtained due to college closing in default

SKILLS:

ØProficient Order Processing Skills

ØCertified in 10-Key

ØMeticulous attention to detail

ØExceptional Time Management Skills

REFERENCES AVAILABLE UPON REQUEST

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