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Customer Service Administrative Assistant

Moorestown, New Jersey, 08057, United States
February 01, 2018

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Angie Stellwag

*** ********** ****** ***. #*

Delanco, NJ 08075



To secure a position with your firm utilizing my organizational abilities and capability to work under pressure while understanding attention to detail and communication with managers and staff.


September 2017 – Present Bath & Body Works Moorestown, NJ

Sales Associate

Provide exceptional customer experience to every customer who walks through the store by greeting, engaging, and uncovering who and what she is shopping for.

Continue to provide assistance at the cash-wrap using the cash register, wrapping valuables, and inviting each customer to return to the store by capturing phone and email address.

May 2016 – November 2016 Certified Health and Safety Services, LLC Cinnaminson, NJ

Office Manager

Created 250 OSHA compliant packages with 8x10 and wallet certificates for 250 classes taught by instructors to be delivered to various municipalities and private clients in New Jersey and Pennsylvania.

Answered multi-line phone system. Organized all paperwork for classes taught over the last seven years and kept all current files up to date. Utilized sales experience to bring in 25 new clients.

October 2015 – April 2016 Payless Shoe Source Moorestown, NJ

Sales Associate

Maintained positive customer experience for those customers throughout their journey in the store by approaching, engaging, and completing sales.

Organized merchandise according to company standards and policies. Utilized attention to detail for cash flow and end of night reconciliation.

April 2015 – October 2015 Moorestown Gardens Corp. Delran, NJ

Customer Service Representative

Created marketing plan to include weekly advertisements and computer-based media for both wholesale and retail operations. Answered multi-line phone system. Reconciled daily cash flow receipts and reports.

July 2012 – April 2015 Pennoni Associates Inc. Philadelphia, PA

Corporate Communications Administrative Assistant / Marketing Division Administrator

Organized more than 300 tradeshows and events for company including printing all marketing materials, ordering and counting of giveaways, and shipping all boards and displays.

Performed administrative duties including scanning and saving of paperwork; keeping over 1,200 employee profile folders updated with all certifications, professional licenses, and master resumes; and responsible for ordering and distributing of all promotional products. Main back-up for receptionist of Philadelphia office.

Created over 750 business cards in-house and through vendor website for all employees. Designed more than 500 CD labels to match proposals, award submission boards, and for employee needs.

Maintained all aspects of firm and client data in CRM system. Entered all certification and registration information in BST system, along with updating master resumes of all 1,200 employees with this information.


September 1998 – December 2002 Beaver College / Arcadia University Glenside, PA

Bachelor of Arts in Elementary Education.

Graduated on Distinguished Dean’s List.



Alphabetic Indexing

Automated Accounting

Avery Design Pro



Line Rollering

Microsoft Access

Microsoft Excel

Microsoft Integrated

Microsoft Outlook

Microsoft Power Point

Microsoft Word

Photo Shop

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