Senior Infrastructure Manager

Jorge Diaz-Morales

Waldorf, MD *****

808-***-**** ************@*****.***

www.linkedin.com/in/jorge-diaz-morales-mba

SUMMARY

Results-oriented pacesetter with remarkable acumen in managerial matters and technical trades. Experience and credentials feature vast supervisory expertise in engineering operations with multi-tasking abilities that welcome challenges and delivers exceptional outcomes. Demonstrated results in reducing expenditures and increasing efficiency with the ability to build effective professional relationships through customer service, team development, solutions-driven methods, mentorship, and concise communication style. Proficient at preparing proposals, negotiating, managing service contracts, and overseeing organizational resources. Hands-on experience with technical inspections, quality assurance, and enforcing adherence to processes, standards, and safety regulations.

Core Competencies:

Team Development/Leadership Project/Program Management Operational/Capital Budgeting Service Contracts Technical Inspections Electrical Systems Time Management Compliance Quality Assurance Safety Bilingual (English and Spanish) Procurement Interpersonal Skills Customer Service

PROFESSIONAL EXPERIENCE

Senior Infrastructure Manager

United States Air Force, Hickam Air Force Base, HI August 2015 – December 2017

Oversaw facilities and systems for nine Air Force bases in the Pacific region.

Administered policy, technical guidance, and resources supporting the sustainment of facilities in accordance with Department of Defense procedures. Evaluated civil engineering programs and operations for adverse trends or shortfalls and provided recommendations to senior leaders. Directed power production and electrical system programs in adherence with regulatory guidelines. Managed electrical safety programs and $430M in power generation assets. Approving official for purchasing accounts applied towards procurement of training, equipment and supplies. Oversaw health and life safety, security, space management, and workplace efficiency measures.

Key Contributions:

- Designed and implemented a preventive maintenance program and metrics for corrosion control and intrusion detection/security systems to preserve $64M in critical facilities and equipment.

- Enacted operational implementation of innovative computerized maintenance management system (CMMS) supporting engineering functional areas of cost accounting, material acquisition, real property, project management, energy management and operations.

- Improved the power generation approval process to enable quick turnaround and compliance on requests for 19 construction projects valued at $41M.

- Recognized at major command level with the Society of American Military Engineers award for outstanding contributions to military engineering in 2015.

Civil Engineering Section Superintendent

United States Air Force, Bellows Air Force Station, HI January 2015 – July 2015

Directed civil engineering operations for resort and hospitality amenities generating $4.6M annually.

Oversaw construction, facility upgrades, preventative maintenance, and repairs in compliance with national codes and safety regulations. Supervised and directed scheduling for a multidisciplinary team of technicians performing building and equipment maintenance, construction, and repairs. Developed and implemented operations and staffing plans. Managed service contracts, purchasing accounts, and the Operations and Maintenance budget.

Key Contributions:

- Eliminated a 12-month work order backlog and achieved a 98% on-time job completion for 117 facilities within 897 acres delivering quality service to 600K annual guests.

- Avoided $150K contract and saved $54K perishable inventory by directing the replacement of an 18-ton cooling system executed in less than six hours.

- Streamlined $170K Operations and Maintenance budget by securing three service contracts and re-directing resources towards 16 facility/quality of life improvement projects.

Inspection Team Manager

United States Air Force, Andersen Air Force Base, GU July 2013 – December 2014

Directed inspections for the Office of the Inspector General.

Managed, planned, and executed Inspector General activities by guiding 177 exclusive members/subject matter experts within 73 work specialties. Assessed compliance, readiness, and response during contingency situations through the application of technical inspection methods and principles tailored to synchronize objectives, rectify deficiencies and amplify capabilities. Instituted best-practices and developed contingency plans as needed.

Key Contributions:

- Recognized for exemplary leadership as the 2014 Senior Non-Commissioned Officer of the year, resulting from innovative practices and a high performing team development.

- Prepared and executed an island-wide typhoon exercise and a base-wide active shooter exercise, validating emergency plans and community response during major crisis.

Planning and Operation Support Superintendent

United States Air Force, Andersen Air Force Base, GU October 2011 – July 2013

Oversaw planning and execution of heavy construction projects.

Directed project planning, material acquisition, and operations for 23 projects totaling $251M. Developed and executed deployment of $19.8M in construction assets and $5.4M in materials to multiple project locations. Defined power requirements and provided electrical expertise to project teams.

Key Contributions:

- Designed power requirements for 11 construction projects worth $8.5M, executed in austere environments.

- Saved $2M annual fuel cost by leading a team of 19 technicians in the construction of a $592K power grid.

- Restored quality of life to 20K community members after natural disaster by providing electrical expertise as part of recovery efforts during flood in Thailand.

- Selected as the 2012 Senior Non-commissioned Officer of the year for engineering project accomplishments

Electrical Section Chief

United States Air Force, Dover AFB, DE / Andersen AFB, GU December 2008 – September 2011

Managed installation and maintenance of electrical and power generation systems.

Directed installation, inspections, troubleshooting, maintenance, and repair of high and low voltage equipment, power generation and distribution systems, airfield lighting, fire alarms, lightning protection systems, and grounding. Managed quality assurance evaluations and acceptance inspections of construction projects.

Key Contributions:

- Reduced work order backlog and improved customer service by leading the execution of 2.7K work orders and 75 small construction projects valued at $2.1M.

- Developed inventory database tracking $19.8M in construction equipment, enabling oversight from a central location and improving logistical capabilities.

Facilities Systems Engineer/Supervisor

White House Military Office, Washington DC June 2004 – December 2008

Sustained facility operations, special systems and equipment within the White House premises.

Managed status and operational readiness of environmental, electrical systems, power generation, hazardous materials, life-safety equipment, uninterrupted power supply (UPS) units, fire alarm and suppression systems, heating ventilation and air conditioning (HVAC) systems, secured access systems, structural, and plumbing systems. Supervised, trained, and scheduled technicians assigned.

Key Contributions:

- Prevented $10K contract cost for loss of power to the West Wing during a period of highly sensitive functions by isolating and correcting electrical malfunction on feed to critical infrastructure elements.

- Revised internal training program, enhancing key reaction and response during emergency situations.

- Indoctrinated over 60 Secret Service agents and staff on contingency operations, procedures, and capabilities.

Electrical Maintenance Manager

United States Air Force, Aviano Air Force Base, Italy June 2003 – May 2004

Planned and managed electrical system designs for construction projects.

Reviewed electrical system design for construction projects to ensure compliance with standards. Performed technical inspections on construction, maintenance, and repairs. Generated statements of work, secured funding for construction projects and service contracts.

Key Contributions:

- Generated proposals and executed contracts, including a $320K project to replace 11 aircraft shelter generators.

Electrical Systems Technician

United States Air Force, Patrick AFB, FL / Aviano AFB, Italy January 1995 – June 2003

Installed, maintained, and repaired electrical systems and components

EDUCATION

- Master of Business Administration, Project Management concentration, Ashford University: March 2016

- Bachelor of Science in Management and Business, National-Louis University: September 2012

- Associate of Applied Science in Mechanical and Electrical Technology, Community College of the Air Force: May 2002

CERTIFICATIONS

- Refrigerant Transition and Recovery (Universal) Certification, Pennsylvania College of Technology: October 2005

- Professional Manager Certification, Community College of the Air Force: November 2013

PROFESSIONAL TRAINING

Civil Engineer Superintendent, Engineering Management, Contract Construction Inspector, Quality Assurance for Service Contracts/Performance-Based Service Contracts, Quality Assurance Evaluator Training-Phase I, Inspector General, Electrical Systems, Fire Alarms Systems, Generators and Emergency Power, First Aid, CPR, Air Conditioning Service, Hazardous Waste Management, Disaster Management for Electric Power Systems, Electrical Safety, Confined Space Operations, Grounding and Lightning Protection Systems, Intrusion Alarms, Contingency Operations, Secured Access Systems, Microsoft Applications, Government Purchasing Program, National Electric Code, Variable Frequency Drives, Building Management Systems

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