Quality Management

KKAATTHHEERRIINNEE AA.. FFAARRLLEEYY

linkedin.com/in/katherine-farley

585-***-**** *************@*****.***

PP RR OO FF EE SS SS II OO NN AA LL SS UU MMMMAARRYY A Management Systems Coordinator with knowledge in AS9100, IATF 16949 (TS 16949) and ISO 9001, 14001 and 13485 standards, AIAG Core Tools, customer specific requirements, maintaining a document change control system, conducting internal audits, working with external registrars to maintain IATF/ISO certifications, CAPA’s, PFMEA’s, customer and supplier interfacing, and planning and reporting quality objectives in a regulated industry. Acknowledged by management as a collaborative team player, who requires minimal supervision and can successfully multi-task, adapt to changes in workload and priorities, manage projects successfully and work in a cross-functional team setting. A strong communicator with excellent writing and proofreading skills. Experience in root cause analysis and problem solving methods, lean manufacturing, research, data collection for manufacturing metrics, project management, recordkeeping, generating forms and spreadsheets, and implementing quality and safety training programs. Contributes ideas and initiatives to continually improve company processes and objectives. Interested in advancing a career where skills can be successfully utilized in a fast-paced environment in the Buffalo area.

PP RR OO FF EE SS SS II OO NN AA LL EE XX PP EE RR II EE NN CC EE MANAGEMENT SYSTEMS COORDINATOR - MARKIN TUBING, LP, Wyoming, NY 8/2016 – 1/2018 Premier manufacturer of highly-engineered small-diameter commercial tubing.

Organized and directed company-wide transition project that successfully met requirements of IATF 16949:2016 and ISO 9001:2015, including integration of Quality Management System (QMS) and Environmental Management System (EMS)

Managed document control/records/change request processes for QMS and EMS (SOP’s, work instructions, and forms)

Supported process owners with Continual Improvement projects and CAPA projects (internal, customer complaints, audit findings), including root cause analysis (5 why, fishbone, fault tree)

Followed up on internal and external nonconformance reports and resultant actions, including corrective action response process for nonconformances issued by external registrar during IATF 16949:2016 and ISO 9001:2015 transition audit

Worked with multidisciplinary team to review Supplier Quality Manuals and build customer specific requirements (CSR’s) matrix to continually adhere to CSR’s

Interfaced with customers to provide information on QMS and IATF/ISO certifications

Streamlined and coordinated weekly and annual QMS and EMS Management Review meetings

(compiled meeting minutes for inputs and outputs, maintained open action item task trackers)

Managed internal auditing program (with adherence to requirements of IATF 16949 and ISO 9001), conducted product, manufacturing process and QMS audits, and assisted with training and competency evaluations of internal auditors

Worked with multidisciplinary team to update and manage company Control Plan and PFMEA’s

Assisted management and process owners to develop/revise procedures, flow charts, work instructions, and forms

Focused on company commitment to follow quality policy and meet quality objectives

Ensured that all employees were aware of, and adhered to, all customer specific requirements

Assisted Human Resources with conducting and coordinating QMS training programs, and maintained records for employee IATF/ISO training and internal auditor training and competency QUALITY AND SAFETY COORDINATOR - CALVARY AUTOMATION, Webster, NY 7/2015 – 8/2016 World leader in the design and build of automated assembly, test and material handling systems.

Directed the implementation, maintenance and compliance of the CAS-CAM quality initiatives and objectives, adherence to the quality policy, and promotion of customer satisfaction as the ISO quality management coordinator and chairman of the Quality Steering Committee (QSC) Katherine A. Farley Page 2

PP RR OO FF EE SS SS II OO NN AA LL EE XX PP EE RR II EE NN CC EE (CC OO NN TT II NN UU EE DD )

Managed, scheduled and participated in company quality system compliance audits, including follow-up on internal and external nonconformance reports and resultant actions.

Coordinated quarterly Quality System Management Review meetings, prepared attendance records, and recorded meeting minutes

Managed document control/change request processes

Assisted Manufacturing Operations with Phase Gate processes and objectives

Interfaced with vendors to procure necessary products and services for Manufacturing Operations

Worked with shop floor personnel to establish organized job boards and documentation

Conducted and coordinated both Quality and Safety training programs

Investigated safety compliance and assessed needs for awareness and prevention of safety issues

Maintained Manufacturing records and metrics for company ISO training and safety program education, including equipment preventative maintenance, shop dashboards, direct/indirect labor charts, shop kiosks, shop production boards, etc.

PARALEGAL – BRENT & POWELL, Rochester, NY 11/2013 – 7/2015 Attorneys who successfully represent clients in the complex and dynamic world of U.S. immigration law.

Worked closely with attorneys and paralegals to complete tasks and prepared forms for various immigration procedures: family-based petitions, employment-based petitions, citizenship and naturalization applications, visa processing, green card renewals, humanitarian crises, adjustment of status, entry without inspection (EWI), hardship waivers, removal proceedings, asylum and refugee applications, Deferred Action case work (DACA and DAPA), etc.

Researched and analyzed immigration procedures, court cases, and case law to support success of client petitions/applications

Prepared forms and document packages for submission to U.S. Citizenship and Immigration Services

(USCIS) and the National Visa Center (NVC), etc.; drafted letters to clients; inputted petition/application receipt notices into company database

Investigated status of pending cases through communication with USCIS, NVC, Immigration Customs Enforcement (ICE), Customs and Border Patrol (CPB), and local immigration courts HVAC SERVICE TECH APPRENTICE – LOCAL 13 UNION, Rochester, NY 8/2008 – 4/2012 Plumbers, Pipefitters, & Service Techs working in the heavy industrial, commercial & residential sectors.

Worked with service technicians on HVAC Maintenance Contracts

Installed new HVAC units and communicated with customers regarding work done and problem areas within their HVAC systems

Cleaned and maintained chillers and boilers

Handled materials and supplies related to HVAC system maintenance PARALEGAL - FIX, SPINDELMAN, BROVITZ & GOLDMAN, Fairport, NY 3/2007 – 8/2008 Premier law firm specializing in corporate law, real estate law, estate planning, and litigation.

Worked with attorneys on eviction litigation: drafted and prepared Petitions for service upon tenants, court documents (Warrants, Judgments, Confessions of Judgment, Transcripts of Judgment, Satisfactions of Judgment, etc.), bank information subpoenas, Notices of Entry, letters to clients and tenants

Responsible for recording data regarding new files into the firm's database (TABS)

Inventoried/organized the firm's closed files- created and maintained file lists utilizing Excel spreadsheets; requested closed files from off-site storage units; worked with paralegals to locate closed files, etc.

TECHNICAL WRITER – QUANTUM TECHNICAL ASSOCIATES, Scottsville, NY 5/2005 – 3/2007 Controls Design and Operator Manual contracting services.

Responsible for writing and printing all customer operator manuals utilizing Microsoft Word

Imported photos and AutoCAD drawings for operator manuals and document all functions and control operations of automated stations

Katherine A. Farley Page 3

EE DD UU CC AA TT II OO NN /TT RR AA II NN II NN GG /DD EE VV EE LL OO PP MM EE NN TT HOUGHTON COLLEGE, Houghton, NY

Bachelor of Arts – English, 2005

Minors: Writing & History

GPA: 3.342

Honors: Cum Laude

EVEREST INSTITUTE, Rochester, NY

Paralegal Studies, 2006-2007

GPA: 4.0

Honors: President’s List

UNITED ASSOCIATION OF PLUMBERS & PIPEFITTERS, Rochester, NY Local 13 Union Apprentice Program, 2009-2012

3rd Year HVAC Service Tech Apprentice

CERTIFICATES & HONORS/AWARDS

Certified Quality Technician- American Society for Quality (ASQ)

IATF 16949:2016 Understanding & Internal Quality Auditing- Automotive Industry Action Group (AIAG)

AS9100C Internal Auditor Training Course- Calvary Automation

Project Management for Non-Project Managers- MCC Corporate College Workforce Development TRAINING

IATF 16949:2016 Understanding and Internal Quality Auditing

ISO 9001:2015 Training

ISO 14001:2015 Training

IATF 16949:2016 Internal Auditor General Requirements, Product Audit Requirements, Manufacturing Process Audit Requirements, and QMS Audit Requirements Training (Fulfilled competency requirements to conduct Manufacturing Process Audits)

AS9001C Internal Auditor Training Course

Project Management for Non-Project Managers

The Smart Method© Excel 2007 and 2010 Basic and Expert Skills Tutorial Programs

Globally Harmonized System of Classification and Labeling of Chemicals/Hazard Communication System

Lock-Out/Tag-Out

Cranes and Rigging

Forklift Operation and Safety

COMPUTER SKILLS

Microsoft Office: Excel, Word, PowerPoint, Publisher, Access

MS Project

AutoCAD

AXIS/ERP

Accurint

LexisNexis

QuickBooks

Tracker Corp. Immigration Software

PROFESSIONAL MEMBERSHIPS

American Society for Quality- Full Membership, 2016-present

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