William Daniel Melton

Heyworth, IL ***** 309-***-**** ac4awc@r.postjobfree.com

Operations Executive

Healthcare Administration / Business Operations / Cross-functional Leadership

Seasoned executive with expertise in leading high-level strategy development and execution for healthcare and service-oriented organizations. Serve as valued advisor and partner to board members, senior and mid-level managers, and staff regarding business objectives, near-term and long-term planning, and day-to-day operations.

Steer key initiatives to transform and modernize stagnant practices and legacy programs to meet current and emerging needs of internal and external stakeholders. Leverage strong financial acuity to manage budgets, identify and onboard new funding sources, and negotiate pricing and terms with vendors.

Core competencies include:

Strategic Business Planning & Execution

Key Metrics Evaluation & Reporting

Staff Training & Mentoring Programs

Stakeholder Relationship Cultivation

Market Share & Revenue Growth

Budget Administration/Expense Control

Continuity of Care/Follow-up Programs

Mandatory Report Development/Filing

Regulatory Compliance (HIPAA, OSHA)

Healthcare Accreditation Standards

Professional Experience

LIFEWAY BEHAVIORAL HEALTH SERVICES, Clinton, IL

PRESIDENT (2003 – Present)

Oversee strategy development, day-to-day operations, and performance of healthcare facility providing drug treatment services to diverse patient population. Lead vendor negotiations to obtain fair prices for high-quality products and services. Manage recordkeeping and reporting, ensuring timely submission of required reports to state and local courts. Conduct DUI, SAQ, behavioral assessments, drug screenings, and other evaluations as required by law enforcement; develop individual treatment plans and communicate requirements to patients and family members. Facilitate risk education and other training in individual and group settings.

Selected accomplishments:

Established business model, sourced and purchased property, obtained necessary state licensing, applied for and received 501(c)(3) non-profit status, and managed all aspects of initial business start-up, marketing, and recruitment.

Drove 50% increase in market share with introduction of new lines of behavioral health treatment while cultivating trusted relationships with healthcare providers, law enforcement professionals, and other community stakeholders.

Wrote employee handbook and enforced policies and procedures to maintain strict compliance with HIPAA, other privacy regulations, and state reporting/records retention requirements.

Led major property renovation to meet OSHA and ADA requirements, as well as to improve appearance and functionality.

Orchestrated development of training material focused on addressing co-morbid conditions, including drug/alcohol addiction, gambling, domestic violence, and other issues.

SALVATION ARMY – SAFE HARBOR HOMELESS SHELTER, Bloomington, IL

DIRECTOR OF OPERATIONS (2000 – 2003)

Managed all aspects of operations of 70-bed shelter and 5-person halfway house. Recruited, hired, trained, and directed team of 10 paid staff and 75 volunteers. Communicated daily with team members to ensure high levels of transparency and focus on shared goals. Ordered supplies and food, tracked deliveries, and negotiated pricing with vendors. Maintained records, compiled daily, weekly, monthly, and annual statistics, and wrote monthly reports. Onboarded new hires and provided training on organization’s history, mission, policies, and procedures.

Selected accomplishments:

Slashed operating costs by 40% through new volunteer activities and charitable giving outreach.

Cultivated relationships with public organizations, donors, and benefactors to drive fundraising efforts to meet financial needs related to facility and program operations.

Partnered with Board of Directors to formulate and implement organizational policies and procedures; delivered regular reports and presentations.

Led development of policies and procedures to meet requirements for safe food handling, alcohol use, work search hours, and client contributions to facility upkeep/chores.

Implemented new programs, including continuum of care practice, outreach to local employers, child daycare for homeless parents, transition services, and referrals to community resources.

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Prior experience as I/O Operator with State Farm Insurance Co. and Supervisor/Liaison to Mitsubishi Motors Manufacturing with Unit Contract Carriers.

Education & Credentials

LOUISIANA BAPTIST UNIVERSITY, Shreveport, LA

PhD in Pastoral Counseling

CAPELLA UNIVERSITY, Minneapolis, MN

Certificate in Group Therapy

Master of Science in Education – Employee Training and Performance Improvement

LIBERTY UNIVERSITY, Lynchburg, VA

Bachelor of Science in Business Administration

Bachelor of Science in Non-Profit Education

Professional Development

Domestic Violence Awareness Training – Domestic Violence Ended (DOVE)

Affiliation

IODAPCA

Technical Skills

Word, Excel, PowerPoint, Outlook, Proprietary Applications

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