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Customer Service Manager

Location:
Benoni, GP, 1501, South Africa
Posted:
February 01, 2018

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Resume:

Johnné Ramsay

Address: Benoni

Cell: 079-***-****

Email: ac4awb@r.postjobfree.com

1

Dear Sir/Madam,

I’m writing to express a great interest in the cabin crew position. I enclose my CV for more information.

I am confident that I meet cabin crew job requirements. I have my aviation medical certificate and hold a cabin crew licence. My retail, management and client servicing experience have taught me a lot about communicating and customer service. Flying has been a long-term career aspiration and a lively dream which would combine my love of customer service and travel.

The following are some highlights of my personality and skills which will be an asset for your company:

• Outstanding customer service and the ability to work in a multicultural environment

• Confident communicator with outstanding interpersonal skills

• Good sense of humour and an open and warm approach

• Hands-on experience in promoting new services and products to customers

• Quick to pick up new skills and eager to learn from others I'm keen to work for a company with a great reputation and high profile like your airline and I believe I can be a great addition to the team by bringing hospitality, passion for the industry, flexibility, and motivation to manage a demanding work schedule. Thank you for your time and consideration.

Kind Regards,

Johnné

Johnné Ramsay

Address: Benoni

Cell: 079-***-****

Email: ac4awb@r.postjobfree.com

2

PERSONAL PERSONA L PROFILE

Identity Number :960**********

NNNNationality ationality :South African

Gender : Female

Marital Status : Single

Dependants : None

Driver’s licencccceeee licen : Yes

Own car : Yes

Criminal record : None

Health : Good

Languages : English, Afrikaans

EDUCATIONAL QUALIFICATIONS QUALIFICA TIONS

CURRENT STUDIES : Cabin Crew Training

COURSE NAME : Cabin Crew Licensing Training

ORGANISATION : EPT AVIATION TRAINING

DATE : 1ST November 2017 – 13th December 2017

QUALIFICATION: CCM Licence – SEPT, Fire Fighting, AVMED, Dangerous Goods, CRM, Wet Ditching, Security

SECONDARY EDUCATION

High School: :Benoni High School

Highest standard passed :Grade 12

Subjects: :English, Afrikaans, Maths Literacy, Life Orientation, Consumers Studies, Business studies, Life Science

LEADERSHIP ROLES & INITIATIVES INVOLVED IN:

First Team hockey, athletics, cross country

Johnné Ramsay

Address: Benoni

Cell: 079-***-****

Email: ac4awb@r.postjobfree.com

3

WORK EXPERIENCE

COMPANY :Box It

Period :01.03.2015 27.10 2017

Primary Roles & Responsibilities Store manager manag er Benoni.

• Manage store

• training for new franchisees

• Stock control and management

• SSSSaaaalllleeeessss

• Client services

• ordering of stock

• Daily cash management

• SSSSuuuuppppeeeerrrrvvvviiiissssiiiioooonnnn of staff

• Attend to client queries

REFERENCES

Name :I Muller

Company Comp any :Account n tax

Contact Numbers :011-***-****

Name : Mrs J Kruger

Company :Box It

Contact Numbers :082-***-****

Johnné Ramsay

Address: Benoni

Cell: 079-***-****

Email: ac4awb@r.postjobfree.com

4

SUPPORTING DOCUMENTATION

• Copy of Identity Document

• Copy of Matric Certificate

• Copy of Cabin Crew LLLLiiiicccceeeennnncccceeee

• Copy of EPT Aviation Training Certificates



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