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System Admin and IT-CSV (IT QA) and Team Management

Ahmedabad, Gujarat, India
February 01, 2018

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Curriculum Vitae

Email ID:

Mobile No: 989-***-****/799*******



To work with competitive & challenging environment. To contribute to best of my ability & knowledge to words growth & development of a progressive company to full utilize my interpersonal & academic skill to pursue a challenging & rewarding career.


Currently working With “Accenture Solutions Pvt Ltd” as a IT-Operation Analyst from, 2015 onwards at a large pharmaceutical client Ahmedabad.

Job Role and Responsibility:

IT-CSV (IT-Compliance) and Site Representative.

1.Different Server Monitoring and Managing, including Virtual or Physical server.

2.Responsible to Implement and Monitor Backup policies and Data Backup Management.

3.Responsible for Audit Trail and Electronic Data Verification and Backup Restoration.

4.To Prepare SOP, related to IT Department Like: Backup and Restoration Procedure, User Access Management, Control Over computerized system 21CFR, Asset Management, and Antivirus Management, Inventory Management, Data center etc.

5.Responsible for user Administration of Lab Instrument/Software available in QC/MICRO & ADL.

E.g. HPLC, Tiamo, UV, FTIR, Colonicounter, Voltammeter, ICP, Open Lab ECM etc.

6.Implementation of Laboratory Instrument control policy to Ensure 21 CFR 11 Compliance at all over the Location’s for GLP and GXP Client/PC.

7.SCADA Instrument DLO configuration for Data Backup.

8.Responsible to prepare Software Process steps and Privilege Right Matrix for QC/MICRO and ADL Application.

9.Preparing plan and Activity based on CQA, WHO, DCGI Customer and USFDA Audit, and also Responsible to face all Internal\External Audits and Audit compliance.

10.To perform software Validation (IQ, OQ & PQ) of new or existing Lab Instrument.

11.To perform challenge test as per SPIL CQ Guidelines for defined to meet the 21 CFR Part 11 Requirement.

12.Working for Open LAB ECM project (Enterprise Content Manager) Operation Management for Data Backup of all Laboratory Application and Manufacturing. Symantec VERITAS Backup Tool for other.

13.Maintaining Documentation of each activity and SOP’s Annexure.

14.Laboratory software compliance as per GAMP 5, 21 CFR part 11 and current regulatory requirements.

15.Good Knowledge of GAMP5 and 21 CFR part 11.

16.Excellent Technical skills with keep analytical and problem solving abilities and effective communicator with excellent man management skills.

17.Handling of IT Facility Management (FMS/Helpdesk) Team and Regular base call Analysis.

18.Monitoring, execution & timely reporting for all the ongoing activities, projects at respective site.

Key Achievements:-

Faced the USFDA/Customer Audit at Zyduscadila Moraiya Location and got the appropriation for IT Control and Administration for QC software in QC Lab from USFDA.

Successfully completed USFDA & Customer Audit in 16th Feb, 2017 and 7th Sept, 2017 with Zero 483, WHO audit, DCGI audit.

Faced Corporate Audits, Customer Audits and Audit compliance.

Accel-frontline Ltd

System Admin from July, 2012 to Dec, 2015.

JOB RESPONSIBILITES: at Mumbai Client Export Import Bank of India (Head Office).

Roles and Responsibility:-

1.Different Server Monitoring/Managing and supporting for Technical issues.

2.Monitoring and Troubleshooting of Hardware related issues on Server and Collecting Diagnostic Report from Respect OEM Tools IBM/Dell/HP server and send to Respective Vendor to resolving issues.

3.Updating users Base Application on Server.

4.Installing and Managing AD Server, Users, User’s Properties, groups Properties, Computers, Organizational units (OU), Managing Access to Resources, FSMO Roles, Trusting, Creating Child Domain, RODC, ADC etc.

5.File & Print server management.

6.WSUS server monitoring for patches update on other clients and servers.

7.Domain environment Support, Remote Support for other location.

8.POP3 and Exchange server support, 2013 upgrade.

9.Implementing and Maintaining DHCP, DNS, FTP, WINS, VPN, GPMC.

10.AD server monitoring for user ID creation, password reset and Implementation of Group Policy.

11.Assigning of user base Rights and Permissions.

12.Backup servers manage and Schedule job (Familiar with AVAMAR, Symantec and Cobian Backup tool).

13.Maintenance of IT Infrastructure.

14.Installation and configuration of Symantec, Cobian Backup Tool.

15.Installing and maintaining Antivirus Software (Symantec Endpoint Protection) on Server and other Client PC.

16.Symantec Report generating and Infected Client Machine checking whether it’s these are online or off-line and accordingly updating cylink.xml file.

17.User Base Application Support like:- Share Point, Finacle, Finacle Treasury, NDS Server, (e-Token) Digital Signature, Exim-HRMS, Exim-Intranet, Dark Management, spark messenger, COE-Notes.

18.Apple Mobile/ Ipad Data Backup or Restore, Mail Configuration, I Cloud etc.

Familiar with Windows Server from 2003 to 2016 and client Base OS Like:

Linux, MAC Book, MAC AIR etc.

* Networking Part *

Cisco Firewall or Router Configuration, Managing and Monitoring.

Switch and Router configuration and Backup taken.

Palo Alto / Sonic WALL Firewall Managing, Wireless Device Configuration.

Network Cable Crimping & Network Related issue Resolving.

VPN Setup Configuration and Managing.

VC Room Setup and Managing Polycom Device.

VC Wireless Presentation Sharing and Tele-Present connectivity.


Role as a “Senior Technical Support Engineer” Client Reliance InfoTech from Dec, 2011 to July, 2012.

Worked at Shree Ganesh Computer

From Jan 2007 to 5th Feb, 2009 as a “FMS Support Engineer”.


1.Doing Master Degree MBA from ICFAI University.

2.Completed Full Time Graduation 2010 from Mumbai University (Commerce).

3.Completed CCNS, MCITP, Read hat Linux Course from CMS Institute.

4.Certified MCITP 2008 Server, Hardware and Networking and Teacher Training.

Certified MCITP 2008 with Good Marks.

1. 70-640 windows Server 2008 AD, Configuring My Score: 861

2. 70-642 windows Server 2008 Network Infrastructure, Configuring My score: 953

3. 70-646 windows Server 2008, Server Administrator My Score: 863


Read Hat Enterprise Linux 6.5

Read hat Features and Security.

Red Hat Linux installation and configuration with different Version.

Hard drive Red configuration, Commands line etc.

CCNA: - (Cisco Certified Network Associate)

Switches and Routers Configuration & Backup.

Firewall Configuration & Backup.

Wireless Router configuration.

TCP/IP Introduction, Sub-Netting, Different Topology, VLAN, OSPF Create etc.

Trouble Shooting of TCP/IP.

Network Security.

Wide area Network.

Wireless Technologies Configuration.

MCITP 2008:-

Microsoft Windows Server 2012, 2008 and 2003 Configuration or Maintenance.

Windows Server features and Security 2012, 2008 r2 or 2003.

Exchange Mail Server 2013, 2010 and 2007 Configuration, Migration and Maintenance.

Active Directory, DNS, DHCP, RODC, Tree, Forest, Child Domain, Group Policy etc.

Bit locker, Parental Controller.

Windows 8, 7 and XP Features and Security.

Different Version of Operating system Installation and configuration like:-Windows 8, 7, Vista, XP or Win 98. DOS commands Internal and External.

Microsoft Outlook Installation and Configuration.

Different Types of Antivirus Installation or Troubleshoot.


Date of Birth : 31st Aug, 1985.

Marital Status : Single

Nationality : Indian

Strengths : Positive thinking and hardworking and ability to work on under pressure.

Hobbies : Playing Cricket, Chess and Google Searching (RND).

Languages Known : English, Hindi, Oriya, Telugu, Marathi and Gujarati.


I hereby declare that the above mentioned information is correct up to my Knowledge and I bear the Responsibility for the correctness of the above mentioned particulars.

Your Faithfully

(Nagesh Pedini)

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