Courtney Hutchinson

**-*** **. ****** **** 416-***-****

Hamilton, ON L8K 6P7 ac4av8@r.postjobfree.com

Possessing over 20 years’ experience in an administrative capacity coupled with the ability to work with a diverse workforce and interact professionally with all levels within the organization.

HIGHLIGHTS OF QUALIFICATIONS

• Experienced in the art of team building with a view to utilizing all available resources to enhance the profitability of the organization

• Possess the ability to empower fellow employees and acknowledge their contributions as valuable members of the team, ultimately impacting the bottom line of the business in a positive way

• Excellent problem solving and decision making skills, with the ability to handle and resolve situations in a professional manner

• Good organizational, analytic and multi-tasking skills with the ability to meet deadlines and assess priorities

• Ability to work effectively with other employees in a team oriented environment and carry out instructions with minimal supervision

• Proficient in MS Word, Excel, PowerPoint, Publisher and other computer applications

• Ability to handle customer complaints and ensure customer satisfaction in relation to products and services

• Ability to act as the main line of communication between internal staff and suppliers.

• Ability to assist with purchasing

• Able to support the Automation team.

EMPLOYMENT EXPERIENCE

Automotive Manager 2015-2016

S & C Dewling t/a Canadian Tire, Alberta

• Responsible for the day to day operations of the Automotive Department

• Ensured that the automotive floor is fully stocked with available merchandise and appropriately faced by assigned personnel daily

• Trained personnel to man the parts and service counters to guarantee proper knowledge of products and services

• Managed the processes between the garage and service counter to increase efficiencies in order to guarantee customer satisfaction

• Scheduled personnel to work each week and posted schedules to facilitate clocking in and out

• Coordinated with other members of the management team to ensure efficiency in the operations of the business

Management Consultant 2003-2015

Business Recovery Services Limited, Jamaica

• Provided management consultancy, encompassing receiverships and liquidations

• Provided Special Management interventions

• Warehouse management and operations management

EDUCATION

Diploma in Management Studies and Industrial Relations

Institute of Management and Production, Jamaica

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