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Customer Service Representative

Location:
Sugar Land, Texas, United States
Salary:
10 to 12
Posted:
February 01, 2018

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EXPERIENCE

N.E.R.D.S. Mumbai, India ****-****

Office Manager – Speech & Drama Classes

Managed office operations to ensure efficiency and productivity for three different teachers

Managed accounts, fees, and payments for students and respective teachers, captured all data in the computer, including details of all students for record.

Created an environment of open communication with parents with any questions or concerns.

Manager and supervise additional staff and teachers, and also prepared quarterly business activity statements

Organized and scheduled examinations with Trinity College of Music, London and its associates in India

Keemat Grocers Houston, Texas 2013-2017

Cashier & Office Assistant

Compute and record totals of transactions. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Issue receipts, refunds, credits, or change due to customers.

Issue trading stamps, and redeem food stamps and coupons

Enter inventory for goods and products purchased by the store.

Enter store prices based on the established profit margins and resale items purchased by the store.

Walgreens Pharmacy Houston, Texas 2016-Current

Customer Service Representative

Answer customers' questions, and provide information on procedures or policies.

Compute and record totals of transactions.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Issue receipts, refunds, credits, or change due to customers.

Made great relationships with all customer, to continue to gain their patronage.

SKILLS

Excellent accounting and math skills

Good computer skills

Good oral and written communication skills

Excellent Managerial Skills

EDUCATION

Bachelor of Arts in Psychology



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