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Customer Service

Chattanooga, Tennessee, United States
February 01, 2018

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**** **** **** ******, ***********, TN ***** 423-***-****

Amy McCamy


To become associated with a progressive company that shows a commitment to the well being of people employed as well as its clients and customers.


Aug 2015-Apr 2017


Chattanooga, TN

Packing Lead

Counting metal parts as they come out of the oven to ensure proper billing for clients

Followed protocol for packing procedures

Developed teammates on proper packing procedures for each client

Filled out daily worksheets for parts and maintained inventory for packing supplies

June 2012-June 2015


Lifecare Center of Collegedale

Collegedale, TN

Assisted residents with activities of daily living

Provided love and comfort to residents

Worked multiple shifts to ensure coverage for resident needs

Maintained a safe work environment

Jan 2008-Feb 2010

Walmart Stores

Chattanooga, TN


Responsible for associate scheduling, coaching for improvement and hiring process

Managed multiple departments to ensure daily operations goals were met while maintaining a positive customer service experience for our customers

Worked with associates to maintain inventory levels in order to make a positive impact during yearly inventory

Nov 2002-Jan 2008

Carrollton, GA


Managed multiple third party partners to maintain freight and ensure contractual compliance

Traveled to train third party partners on procedures, oversee startup operations at new facilities and provide guidance on customer service related issues

Active in implementation and startup of Site to Store process

June 1999-Feb 2002

New Roads South

Chattanooga, TN

Account Executive

Responsible for over 100,000 outbound shipments per week

Ensured contract adherence while managing 8 divisions for client

Balanced weekly and monthly reports to ensure accuracy of reporting to America OnLine

May 1998-June 1999

Harrison Direct Inc.

Chattanooga, TN

Call Center Supervisor

Led team of 5-30 representatives to reach and exceed sales goals

Managed representatives to maintain 120,000 goals per day

Worked closely with managers to ensure successful client relations


Aug 1985-May 1989

Fort Oglethorpe, GA

April 2012 Certified Nursing Assistant/CPR Certified Prepare To Care

References are available on request.

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