Business Analyst

Ahmed Anas

*****.*******.****@*****.*** 571-***-****

SUMMARY

Accomplished Business Analyst with 10+ years of experience in leading and supporting business solutions software, major technology integrations and business process development initiatives. Led all aspects of system and software development life cycles (SDLC), including requirements gathering, system specification, sprint planning, development, testing, and final implementation of new systems to production environments. Managed cross-functional teams to determine business strategies and translate operational needs into technology solutions.

Core Competencies

Business Analysis Team Leadership Project Management

Business Process Development System Analysis Requirements Gathering & Analysis

Agile Methodologies User Acceptance Testing (UAT) Problem Solving

Creative Thinking Software Documentation Project Planning

Software Development Mobile Banking Requirements Management

Business analysis tools Analytical & Critical Thinking Microsoft office

Professional Experience

NAJM FOR INSURANCE SERVICES, Riyadh, KSA April 2014 - November 2017

Business Analyst

Responsible for analyzing the needs of the business and coming up with solutions to business problems. Developing Technical solutions. Responsible for all aspects of the project from business analysis to plan management, stakeholder engagement.

Led and analyzed NCD (No Claim Discount) service, which led to revenue of $7 million. The service provided to all insurance companies in Saudi Arabia.

Led the development of a new enterprise architecture that enhanced surveyors ETA by 40%. Also allowed operational managers access to real time data changes and updates without affecting server performance.

Evaluated risks related to requirement implementations saving the company around $5000 annually.

Analyzed and managed business requirements process of Najm Surveyor HHD application that decreases the time of accident investigation by 50% .

Jumpstarted a mobile application (Najm) used to report accidents by public users. The application enhanced the ETA of surveyor by 30 %.

Engage client to gather software requirements/ business rules and ensure alignment with development team.

Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.

Provided input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.

Managed user stories, epic and themes, led daily stand-up meetings, and retrospective meetings.

Evaluated business operations and systems to identify opportunities to develop and implement enhanced system architectures designed to improve business and technology performance.

Collaborated with customers and cross-functional teams to gather business requirements and translate needs into supportable hardware and software solutions; managed software developers responsible for improving and administering system components, ensuring the delivery of high-quality technology products.

Aligned software development strategies to the defined needs of internal and external customers; applied strong software development methodologies to ensure the efficient completion of development deliverables throughout the business enterprise.

Established and maintained best practices governing the creation, use, and administration of software and infrastructure solutions.

Collaborated with technical and operational teams to ensure the achievement of service-level agreements (SLAs) and technology deployments.

Completed risk assessment analysis, contingency plans, and release management for all business-critical enterprise systems.

Trained customers and staff members in the proper use and management of newly deployed technologies.

Ahmed Anas Page Two

ZAFA LTD., Riyadh, KSA September 2009 - March 2014

Business Analyst / Team Lead / Software Developer

Responsible for Analyzing and developing web applications, web services, and mobile Apps. Wok with upper management to define software requirements. Document and demonstrate solutions by developing documentation, diagrams and flow charts.

Analyzed client’s business requirements and process through document analysis, interviews, workshops and workflow analysis.

Developed software applications, managed all aspects of the software development lifecycle while also managed other team members responsible for software design and support processes.

Ensured that all software applications were designed and deployed according to customers business requirements.

Analyzed, developed and supported mobile banking Apps (Albilad Bank / Fransi Bank).

Developed middle-ware and web application that manage order Distribution system for Pepsi Saudi Arabia.

Developed an integrated debt management application that operates between FICO Debit Manager and Aljomiah Automotive showrooms, solution handled debit and money collection for customers.

MOWE, Riyadh KSA January 2009 - August 2009

.NET Developer

Implemented change requests for all software applications, translating customers’ requests into stable, supportable software solutions.

Designed and deployed a website that enabled dynamic changes to web site content and design elements.

Created a database and website used as an attendance system that tracked employee work schedules.

GAZZAZ, Jeddah, KSA August 2008 - January 2009

Software Developer

Analyzed and designed new software solutions, implementing systems designed to improve operational efficiencies in warehouse and stock management processes.

Developed a software solution used to manage warehouse inventorying and order-taking processes, using business logic and Oracle ERP integration.

FUJITSU, Cairo, Egypt April 2008 - August 2009

Part-Time instructor

Educated students enrolled in technology certification coursework, including the Microsoft Certified Solutions Developer (MCSD) 2779 and 2780 certification courses.

AKARAT ALARAB, Cairo, Egypt December 2007 - April 2008

Junior Software Developer

Developed the Akarat Alarab web site, a real estate site used in real estate marketing, which allowed SMS communication between buyers and the web site.

Education

Bachelor of Computer Science & Management

Higher Institute for of management and information systems, Egypt

Certifications

Certified ScrumMaster (CSM)

Microsoft Certified Technology specialist (MCTS)

Microsoft Certified Professional Developer (MCPD)

Work Authorization

Permanent US Resident (Green Card)

Contact this candidate