Customer Service Sales

JAMIE MIRENDA

**** ****** **. **** ******, Fl. **684 H: 727-***-**** **********@**********.***

PROFESSIONAL SUMMARY

Sales and customer service professional with extensive experience in product sales and assessing client needs. Representative who provides customers with only the very best customer service and resolutions. Diligent with all of my work and continuously finding ways to improve.

SKILLS

Strong interpersonal skills Rapid data entry skills

Microsoft and CRM experience Self-sufficient

Digital communications Excellent time management skills

Energetic, positive, and driven Closer

65 wpm Problem-solving skills

Appointment Setting

WORK HISTORY

Crew Member, 01/2003 to 01/2006

Checkers Drive-In Restaurants, Inc. – Palm Harbor, FL

This was my very first job. I was an opener/ closer, boards, cashier, and did the preparation.

Sales Representative, 01/2006 to 04/2008

Exam Force – Largo, Fl

Sold IT test preparation software for certification needs.

Created sales contacts with on and off premise accounts.

Created a fairly large pipeline for existing customer's future needs.

Sales Representative, 04/2008 to 07/2011

Quality Resources – Clearwater, FL

Cold call sales on an automatic dialer.

Fast paced environment.

Sales Verifier, 08/2011 to 03/2013

Special Data Processing – Clearwater, FL

Verified and processed payments for magazine sales.

Up-selling customers

I worked in location as well as telecommute.

OMS Agent, 03/2014 to May 2017

Oasis Marketing Solutions – Virtual

Worked on many different campaigns.

Tested pilots for management in order to determine probable success.

Business to Business sales.

Navigate many screens and spreadsheets on calls.

Tax preparation campaigns.

Political campaigns.

Veteran Coordinator, 05/2017- current

ZBS Services, www.thevaba.com

I call nationwide states and sell listings for the business directory

Provide Veterans with the help and support they deserve

Among other services, provide references for real estate agents, mortgage lenders, and multiple types of lawyers.

EDUCATION

Associate of Science: Financial Services/ Banking

St. Petersburg College - Clearwater, FL

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